Customer Service Representative Jobs in Lathrop, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Sales Representative
- Stockton, CA (10 miles from Lathrop, CA)
- 3 hours ago
- Stockton, CA (10 miles from Lathrop, CA)
- 3 hours ago
6012 - Stockton North - 3928 East Hammer Lane, Stockton, California, 95212 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
Customer Service - Self Storage Manager
- Modesto, CA (19 miles from Lathrop, CA)
- 19 hours ago
- Modesto, CA (19 miles from Lathrop, CA)
- 19 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Modesto, CA (19 miles from Lathrop, CA)
- 1 day ago
- Modesto, CA (19 miles from Lathrop, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(07437) - 8300 Brentwood Blvd Suite D
- Brentwood, CA (23 miles from Lathrop, CA)
- 1 day ago
- Brentwood, CA (23 miles from Lathrop, CA)
- 1 day ago
From customer service representative to management, General manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Qualifications Additional Information...
Pharmacy Customer Service Associate
- Brentwood, CA (23 miles from Lathrop, CA)
- 1 day ago
- Brentwood, CA (23 miles from Lathrop, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(07923) - 2605 Pacific Ave
- Stockton, CA (10 miles from Lathrop, CA)
- 2 days ago
- Stockton, CA (10 miles from Lathrop, CA)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Retail Loss Prevention Customer Service Associate II
- Brentwood, CA (23 miles from Lathrop, CA)
- 6 days ago
- Brentwood, CA (23 miles from Lathrop, CA)
- 6 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative
- Stockton, CA (10 miles from Lathrop, CA)
- 10 days ago
- Stockton, CA (10 miles from Lathrop, CA)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Warranty Representative
- Manteca, CA (7 miles from Lathrop, CA)
- 11 days ago
- Manteca, CA (7 miles from Lathrop, CA)
- 11 days ago
In addition, the Customer Service Representative will carry out homeowner orientations and follow-up with homeowners periodically at designated times....
Customer Service Representative
- Tracy, CA (10 miles from Lathrop, CA)
- 12 days ago
- Tracy, CA (10 miles from Lathrop, CA)
- 12 days ago
We are seeking a detail-oriented and customer-focused Customer Service Representative to join our clients team....
Part Time Customer Service and Sales Associate
- Manteca, CA (7 miles from Lathrop, CA)
- 13 days ago
- Manteca, CA (7 miles from Lathrop, CA)
- 13 days ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to...
U-Box Customer Care Representative (CDL)
- Manteca, CA (7 miles from Lathrop, CA)
- 13 days ago
- Manteca, CA (7 miles from Lathrop, CA)
- 13 days ago
Compensation Range: $19.00 to $40.00 Hourly Location: 255 A Northgate Dr, Manteca, California 95337 United States of America Have you ever wished the open road could be your office? If so, then...
KNOWLEDGE, SKILLS, AND ABILITIES Computer skills: MS Office, SAP (preferred) Customer Service background Claim Investigation Detail-oriented Able to Multitask Problem-solving Written and verbal communication...
Customer Services Representative I
- Lodi, CA (23 miles from Lathrop, CA)
- 15 days ago
- Lodi, CA (23 miles from Lathrop, CA)
- 15 days ago
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers expectations. II....
Demographic Data for Lathrop, CA
Moving to Lathrop, CA? Find some basic demographic data about Lathrop, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lathrop, CA
Highest Education Level
Customer Service Representatives in Lathrop, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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