Customer Service Representative Jobs in Lancaster, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service - Self Storage Manager
- Palmdale, CA (17 miles from Lancaster, CA)
- 19 hours ago
- Palmdale, CA (17 miles from Lancaster, CA)
- 19 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Casino Customer Service Gaming Associate
- Rosamond, CA (24 miles from Lancaster, CA)
- 4 days ago
- Rosamond, CA (24 miles from Lancaster, CA)
- 4 days ago
Looking for a summer job, or something longer term, that doesnt come home with you? If youre a night owl with a knack for numbers, bring your skills to the table as a Gaming Associate at Knighted....
Customer Service Representative
- Mojave, CA (24 miles from Lancaster, CA)
- 10 days ago
- Mojave, CA (24 miles from Lancaster, CA)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Interested in working for a great company that will offer you a career path and great benefits?! Resource MFG is the answer you are looking for! At Resource MFG we are looking for a Customer...
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Rep(08339) - 4604 E Avenue S
- Palmdale, CA (17 miles from Lancaster, CA)
- 27 days ago
- Palmdale, CA (17 miles from Lancaster, CA)
- 27 days ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Retail Customer Service Specialist
- Palmdale, CA (17 miles from Lancaster, CA)
- 30+ days ago
- Palmdale, CA (17 miles from Lancaster, CA)
- 30+ days ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Service Rep(08116) - 42056 50Th St W
- Quartz Hill, CA (19 miles from Lancaster, CA)
- 30+ days ago
- Quartz Hill, CA (19 miles from Lancaster, CA)
- 30+ days ago
Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Customer Service Rep(07393) - 2559 Rosamond Ave.,
- Rosamond, CA (24 miles from Lancaster, CA)
- 30+ days ago
- Rosamond, CA (24 miles from Lancaster, CA)
- 30+ days ago
Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Customer Service Representative
- Palmdale, CA (17 miles from Lancaster, CA)
- 45+ days ago
- Palmdale, CA (17 miles from Lancaster, CA)
- 45+ days ago
Store 2709464: 520 W Rancho Vista Blvd, Palmdale, California 93551 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Client Service Representative - Part or Full-Time
- Rosamond, CA (24 miles from Lancaster, CA)
- 45+ days ago
- Rosamond, CA (24 miles from Lancaster, CA)
- 45+ days ago
Description At Southern Kern, our experienced DVMs and support staff enable us to practice quality medicine. We devote the time needed to make informed decisions and treatment plans. We...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Pay Range: $50000 - $110000 / year Sign-On Bonus Opportunity of up to $3,500* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
Demographic Data for Lancaster, CA
Moving to Lancaster, CA? Find some basic demographic data about Lancaster, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Lancaster, CA
Highest Education Level
Customer Service Representatives in Lancaster, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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