Customer Service Representative Jobs in Lake Elsinore, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 112 Jobs

Sales & Customer Service Associate

  • Temecula, CA (16 miles from Lake Elsinore, CA)
  • 4 hours ago
  • Temecula, CA (16 miles from Lake Elsinore, CA)
  • 4 hours ago

Overview Where Better Careers Begin! Massage Envy Temecula- 32909 Temecula Parkway, Suite #105, Temecula, CA 92592 Do you have a passion for helping others? At the Massage Envy Temecula franchise,...

Commercial Client Services Representative

  • Irvine, CA (21 miles from Lake Elsinore, CA)
  • 4 hours ago
  • Irvine, CA (21 miles from Lake Elsinore, CA)
  • 4 hours ago

Handle calls with professionalism, demonstrating a sense of ownership, with a foal of one call resolution achieving established service standards. + Demonstrates compliance with all bank regulations...

Administrative Paid Associate Director if Ticketing and Customer Service Laguna Playhouse Lagun[ .]

  • Laguna Beach, CA (22 miles from Lake Elsinore, CA)
  • 9 hours ago
  • Laguna Beach, CA (22 miles from Lake Elsinore, CA)
  • 9 hours ago

Associate Director if Ticketing and Customer Service Director of Marketing, Communications, and Public Relations Full time, Regular, Exempt $68,640 - $70,000 Medical & Dental (Shared Expense);...

Customer Service Associate

  • Irvine, CA (21 miles from Lake Elsinore, CA)
  • 11 hours ago
  • Irvine, CA (21 miles from Lake Elsinore, CA)
  • 11 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Personal Banker (Member Service Representative II)

  • Laguna Niguel, CA (22 miles from Lake Elsinore, CA)
  • 13 hours ago
  • Laguna Niguel, CA (22 miles from Lake Elsinore, CA)
  • 13 hours ago

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative II) The pay range for this position is listed...

Customer Service Representative

  • Eastvale, CA (24 miles from Lake Elsinore, CA)
  • 14 hours ago
  • Eastvale, CA (24 miles from Lake Elsinore, CA)
  • 14 hours ago

FASTSIGNS #69909 is hiring for a Customer Service Representative to join our team!...

Customer Service Rep(08682) - 6622 Irvine Center Drive

  • Irvine, CA (21 miles from Lake Elsinore, CA)
  • 1 day ago
  • Irvine, CA (21 miles from Lake Elsinore, CA)
  • 1 day ago

Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...

Customer Service Rep(08493) - 1100 S. Coast Hwy. Suite 205

  • Laguna Beach, CA (22 miles from Lake Elsinore, CA)
  • 1 day ago
  • Laguna Beach, CA (22 miles from Lake Elsinore, CA)
  • 1 day ago

Customer Service Rep(08493) - 1100 S. Coast Hwy. Suite 205 3.4 3.4 out of 5 stars 1100 S Coast Hwy Ste 205, Laguna Beach, CA 92651 Job Description As a CSR, responsibilities are: Taking customer...

Sales Associate

  • Mission Viejo, CA (9 miles from Lake Elsinore, CA)
  • 1 day ago
  • Mission Viejo, CA (9 miles from Lake Elsinore, CA)
  • 1 day ago

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...

Automotive Customer Service Advisor

  • Hemet, CA (24 miles from Lake Elsinore, CA)
  • 1 day ago
  • Hemet, CA (24 miles from Lake Elsinore, CA)
  • 1 day ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Customer Service Representative

  • Murrieta, CA (9 miles from Lake Elsinore, CA)
  • 1 day ago
  • Murrieta, CA (9 miles from Lake Elsinore, CA)
  • 1 day ago

Staffmark has an outstanding opportunity for a motivated individual to fill a Customer Service Representative position in Murrieta, CA....

Customer service representative

  • Lake Forest, CA (18 miles from Lake Elsinore, CA)
  • 1 day ago
  • Lake Forest, CA (18 miles from Lake Elsinore, CA)
  • 1 day ago

Store 2709426: 22381 El Toro Rd, Lake Forest, California 92630 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Administrative Customer Service

  • Temecula, CA (16 miles from Lake Elsinore, CA)
  • 1 day ago
  • Temecula, CA (16 miles from Lake Elsinore, CA)
  • 1 day ago

Position Overview: We are seeking a stellar, reliable Customer Service Administrator to join our team. The ideal candidate will be a friendly, organized professional who excels at delivering...

Teller (Member Service Representative I)

  • Moreno Valley, CA (20 miles from Lake Elsinore, CA)
  • 1 day ago
  • Moreno Valley, CA (20 miles from Lake Elsinore, CA)
  • 1 day ago

Were always looking for diverse, talented, service-oriented people to join our exceptional team. Teller (Member Service Representative I) The pay range for this position is listed below. Our pay...

Customer Service Rep

  • Corona, CA (19 miles from Lake Elsinore, CA)
  • 2 days ago
  • Corona, CA (19 miles from Lake Elsinore, CA)
  • 2 days ago

Customer Service Large logistic and transportation company is hiring Customer Service Representative to add to their team!...

Demographic Data for Lake Elsinore, CA

Moving to Lake Elsinore, CA? Find some basic demographic data about Lake Elsinore, CA below.


Local
National
86,658
1,224
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Lake Elsinore, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Lake Elsinore, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Lake Elsinore, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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