Customer Service Representative Jobs in Laguna Beach, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Huntington Beach, CA (16 miles from Laguna Beach, CA)
- 3 hours ago
- Huntington Beach, CA (16 miles from Laguna Beach, CA)
- 3 hours ago
**Job Details** Position: Customer Service Representative Location: Pacific City (Huntington Beach, CA) Pay Rate: $18.50/hr Hours: Part-time (20-30 hours/week) The Spirit of the Position: The Customer...
Customer Experience Representative
- Costa Mesa, CA (11 miles from Laguna Beach, CA)
- 9 hours ago
- Costa Mesa, CA (11 miles from Laguna Beach, CA)
- 9 hours ago
Our restaurants are only the tip of the flame! If you’re looking for a fast-paced, innovative and welcoming workplace then a career with our Familia is right for you. What’s in it for you! •...
Customer Service Rep(07844) - 1811 W. Commonwealth Ave.
- Fullerton, CA (23 miles from Laguna Beach, CA)
- 11 hours ago
- Fullerton, CA (23 miles from Laguna Beach, CA)
- 11 hours ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Representative
- Orange, CA (17 miles from Laguna Beach, CA)
- 12 hours ago
- Orange, CA (17 miles from Laguna Beach, CA)
- 12 hours ago
The Customer Service Representative is the frontline representative and image of Medical Transportation Management (MTM)....
Customer Service Representative
- Orange, CA (17 miles from Laguna Beach, CA)
- 21 hours ago
- Orange, CA (17 miles from Laguna Beach, CA)
- 21 hours ago
Some call center experience desired. Customer service experience desired. High School diploma/GED....
Remote WorkLead Personal Banker (Member Service Representative IV)
- San Clemente, CA (17 miles from Laguna Beach, CA)
- 1 day ago
- San Clemente, CA (17 miles from Laguna Beach, CA)
- 1 day ago
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Lead Personal Banker (Member Service Representative IV) The pay range for this position is listed...
Customer Service Specialist II-2
- Anaheim, CA (23 miles from Laguna Beach, CA)
- 1 day ago
- Anaheim, CA (23 miles from Laguna Beach, CA)
- 1 day ago
POSITION SUMMARY: With a general knowledge of the Companys services and processes, a Customer Service Specialist works under the general supervision of the Customer Service Supervisor to deliver...
Customer Service Associate - Temporary
- Cypress, CA (24 miles from Laguna Beach, CA)
- 1 day ago
- Cypress, CA (24 miles from Laguna Beach, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Garden Grove, CA (18 miles from Laguna Beach, CA)
- 1 day ago
- Garden Grove, CA (18 miles from Laguna Beach, CA)
- 1 day ago
Our client in the aerospace and manufacturing industry is seeking a Customer Service Rep to join their team. As a Customer Service Rep, you will be part of the Commercial department supporting the...
Senior Customer Service Representative (Promotional Only)
- Costa Mesa, CA (10 miles from Laguna Beach, CA)
- 1 day ago
- Costa Mesa, CA (10 miles from Laguna Beach, CA)
- 1 day ago
* Promotional Only : This recruitment is only open to current Mesa Water District employees* Mesa Water District is looking for a Senior Customer Service Representative to lead the Customer Services...
Customer Service Rep(08518) - Corona Del Mar
- Newport Beach, CA (4 miles from Laguna Beach, CA)
- 1 day ago
- Newport Beach, CA (4 miles from Laguna Beach, CA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
- Trabuco Canyon, CA (13 miles from Laguna Beach, CA)
- 1 day ago
- Trabuco Canyon, CA (13 miles from Laguna Beach, CA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(07774) - 5024 Ball Rd
- Cypress, CA (24 miles from Laguna Beach, CA)
- 1 day ago
- Cypress, CA (24 miles from Laguna Beach, CA)
- 1 day ago
Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Rep(08100) - 13302 Century Blvd
- Garden Grove, CA (18 miles from Laguna Beach, CA)
- 2 days ago
- Garden Grove, CA (18 miles from Laguna Beach, CA)
- 2 days ago
Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Customer Service Rep(08360) - 1015 S Main St
- Santa Ana, CA (14 miles from Laguna Beach, CA)
- 2 days ago
- Santa Ana, CA (14 miles from Laguna Beach, CA)
- 2 days ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Demographic Data for Laguna Beach, CA
Moving to Laguna Beach, CA? Find some basic demographic data about Laguna Beach, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Laguna Beach, CA
Highest Education Level
Customer Service Representatives in Laguna Beach, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »