Customer Service Representative Jobs in La Honda, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 157 Jobs

Finance Customer Service

  • Fremont, CA (24 miles from La Honda, CA)
  • 1 day ago
  • Fremont, CA (24 miles from La Honda, CA)
  • 1 day ago

Position Type: Regular Your opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...

Customer Support Representative

  • San Jose, CA (21 miles from La Honda, CA)
  • 1 day ago
  • San Jose, CA (21 miles from La Honda, CA)
  • 1 day ago

Customer Support Representative Dometic is a global outdoor tech company on a mission to make mobile living easy. Leveraging our core expertise in cooling, heating, power & electronics, mobility,...

Customer Service Representative

  • San Jose, CA (21 miles from La Honda, CA)
  • 1 day ago
  • San Jose, CA (21 miles from La Honda, CA)
  • 1 day ago

Responsible for representing the Stryker brand by supporting our customers daily with all requests over the phone, email, and through assigned cases. Booking repair orders for company divisions...

Customer Service Representative - Repairs

  • San Jose, CA (21 miles from La Honda, CA)
  • 1 day ago
  • San Jose, CA (21 miles from La Honda, CA)
  • 1 day ago

Customer Support Specialist - Repair Services In this role, you'll be the voice of our clients brandsupporting customers and field representatives with repair order inquiries, updates, and...

Retail Customer Service Associate

  • San Mateo, CA (19 miles from La Honda, CA)
  • 1 day ago
  • San Mateo, CA (19 miles from La Honda, CA)
  • 1 day ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Retail Customer Service Representative/Cashier

  • Santa Clara, CA (18 miles from La Honda, CA)
  • 1 day ago
  • Santa Clara, CA (18 miles from La Honda, CA)
  • 1 day ago

We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • San Mateo, CA (19 miles from La Honda, CA)
  • 2 days ago
  • San Mateo, CA (19 miles from La Honda, CA)
  • 2 days ago

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...

Client Service Representative

  • Palo Alto, CA (12 miles from La Honda, CA)
  • 2 days ago
  • Palo Alto, CA (12 miles from La Honda, CA)
  • 2 days ago

Client Service Representative Are you a compassionate and enthusiastic "service extraordinaire" looking to join a veterinary team? At VCA Palo Alto Animal Hospital, we strive to excel at our...

Customer Service & Sales Manager

  • Mountain View, CA (14 miles from La Honda, CA)
  • 2 days ago
  • Mountain View, CA (14 miles from La Honda, CA)
  • 2 days ago

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your...

Customer Experience Specialist - FT

  • San Jose, CA (21 miles from La Honda, CA)
  • 2 days ago
  • San Jose, CA (21 miles from La Honda, CA)
  • 2 days ago

$21.80/hour Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where...

Customer Service Representative

  • San Jose, CA (21 miles from La Honda, CA)
  • 2 days ago
  • San Jose, CA (21 miles from La Honda, CA)
  • 2 days ago

Remote Customer Service Specialist Job Specifications: Job Type: Full-time 10 month contract with possibility for extension Location: Remote Pay Rate: $27.50/hr Shift: 9am 5:30pm PST, Monday...

Customer Service Representative

  • San Jose, CA (21 miles from La Honda, CA)
  • 3 days ago
  • San Jose, CA (21 miles from La Honda, CA)
  • 3 days ago

West Valley Recycling, a Waste Connections company, is looking for a high energy Customer Service Representative to join our team in San Jose, CA! Previous waste experience would be a huge plus!...

Customer Service Associate - Temporary

  • Santa Clara, CA (18 miles from La Honda, CA)
  • 3 days ago
  • Santa Clara, CA (18 miles from La Honda, CA)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Credit & Returns Rep

  • Scotts Valley, CA (16 miles from La Honda, CA)
  • 3 days ago
  • Scotts Valley, CA (16 miles from La Honda, CA)
  • 3 days ago

Summary of Job Duties: The Customer Service Representative attracts customers by answering product and service questions; suggesting information about other products and services....

Customer Service Associate

  • East Palo Alto, CA (14 miles from La Honda, CA)
  • 3 days ago
  • East Palo Alto, CA (14 miles from La Honda, CA)
  • 3 days ago

Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...

Demographic Data for La Honda, CA

Moving to La Honda, CA? Find some basic demographic data about La Honda, CA below.


Local
National
1,732
30
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in La Honda, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in La Honda, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in La Honda, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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