Customer Service Representative Jobs in Kenwood, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Counter Sales Associate & Tool Repair Technician
- DHC Supplies, Inc.
- Santa Rosa, CA (11 miles from Kenwood, CA)
- 4 days ago
- DHC Supplies, Inc.
- Santa Rosa, CA (11 miles from Kenwood, CA)
- 4 days ago
Join Our Team as a Counter Sales Representative and Tool Repairer. Are you passionate about providing exceptional customer service and have a knack for repairing tools? DHC Supplies, Inc. is...
Customer Service Representative
- Petaluma, CA (20 miles from Kenwood, CA)
- 1 hour ago
- Petaluma, CA (20 miles from Kenwood, CA)
- 1 hour ago
Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Customer Service Rep(08188) - 1561 Farmers ln
- Santa Rosa, CA (13 miles from Kenwood, CA)
- 11 hours ago
- Santa Rosa, CA (13 miles from Kenwood, CA)
- 11 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Associate - Temporary
- Napa, CA (15 miles from Kenwood, CA)
- 3 days ago
- Napa, CA (15 miles from Kenwood, CA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
1007 Customer Service Representative 1 #7199
- Vallejo, CA (22 miles from Kenwood, CA)
- 4 days ago
- Vallejo, CA (22 miles from Kenwood, CA)
- 4 days ago
THE ROLE Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. ESSENTIAL...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Petaluma, CA (20 miles from Kenwood, CA)
- 5 days ago
- Petaluma, CA (20 miles from Kenwood, CA)
- 5 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Service Representative
- Napa, CA (15 miles from Kenwood, CA)
- 6 days ago
- Napa, CA (15 miles from Kenwood, CA)
- 6 days ago
Customer Service and Claims Representative Napa, CA Hourly Rate: $21/hr. Our client is seeking a Customer Service and Claims representative to support a local wine storage facility. Your...
Part-Time Designer/Picture Framer - Customer Service Team Member
- Petaluma, CA (20 miles from Kenwood, CA)
- 7 days ago
- Petaluma, CA (20 miles from Kenwood, CA)
- 7 days ago
Store - PETALUMA, CABuild customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what theyre looking for. Provide a...
- Windsor, CA (16 miles from Kenwood, CA)
- 8 days ago
- Windsor, CA (16 miles from Kenwood, CA)
- 8 days ago
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their...
Customer Service Representative
- Vallejo, CA (22 miles from Kenwood, CA)
- 11 days ago
- Vallejo, CA (22 miles from Kenwood, CA)
- 11 days ago
Customer Service Representative 2.8 2.8 out of 5 stars 3211 Sonoma Blvd, Vallejo, CA 94590 Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is...
Loss Prevention Customer Service Associate II
- Napa, CA (15 miles from Kenwood, CA)
- 13 days ago
- Napa, CA (15 miles from Kenwood, CA)
- 13 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service - Whole Foods
- Novato, CA (20 miles from Kenwood, CA)
- 16 days ago
- Novato, CA (20 miles from Kenwood, CA)
- 16 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Amazon Locker - Customer Service
- Santa Rosa, CA (13 miles from Kenwood, CA)
- 16 days ago
- Santa Rosa, CA (13 miles from Kenwood, CA)
- 16 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Novato, CA (20 miles from Kenwood, CA)
- 17 days ago
- Novato, CA (20 miles from Kenwood, CA)
- 17 days ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
1007 Customer Service Representative 1 - Bilingual #7169
- Vallejo, CA (22 miles from Kenwood, CA)
- 18 days ago
- Vallejo, CA (22 miles from Kenwood, CA)
- 18 days ago
THE ROLE Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. ESSENTIAL...
Demographic Data for Kenwood, CA
Moving to Kenwood, CA? Find some basic demographic data about Kenwood, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kenwood, CA
Highest Education Level
Customer Service Representatives in Kenwood, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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