Customer Service Representative Jobs in Imperial Beach, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 123 Jobs
Furer Organization

Remote Customer Service - CA Only (Remote)

Join our team at Furer Organization as a Customer Service representative!...

Remote Work

Registered Client Service Associate-San Diego, CA

  • San Diego, CA (10 miles from Imperial Beach, CA)
  • 3 hours ago
  • San Diego, CA (10 miles from Imperial Beach, CA)
  • 3 hours ago

Summary** Supports Financial advisors and their prospective and existing clients and other branch staff team members. Demonstrates effective communication skills across multiple platforms (phone,...

Retail Cashier/Customer Service

  • El Cajon, CA (19 miles from Imperial Beach, CA)
  • 3 hours ago
  • El Cajon, CA (19 miles from Imperial Beach, CA)
  • 3 hours ago

Retail Cashier/Customer Service El Cajon, CA, USA Store 232, 1525 N Magnolia Ave, El Cajon, California, United States of America Req #13142 Wednesday, July 2, 2025 We Have An Awesome Tuition...

Customer Service Representative

  • San Diego, CA (10 miles from Imperial Beach, CA)
  • 3 hours ago
  • San Diego, CA (10 miles from Imperial Beach, CA)
  • 3 hours ago

Job Description We are currently seeking a Customer Service Representative who can become an integral member of the team....

Customer Service Representative

  • San Diego, CA (10 miles from Imperial Beach, CA)
  • 4 hours ago
  • San Diego, CA (10 miles from Imperial Beach, CA)
  • 4 hours ago

Were looking for a friendly, detail-oriented Customer Service Representative to join the dynamic call center team!...

Customer Assistance Representative Full Time

  • San Diego, CA (10 miles from Imperial Beach, CA)
  • 13 hours ago
  • San Diego, CA (10 miles from Imperial Beach, CA)
  • 13 hours ago

American Airlines is seeking Full Time Customer Assistance Representative at the San Diego International Airport. The terms and conditions of this position are covered by the CWA-IBT Collective...

Customer Service Representative

  • Santee, CA (21 miles from Imperial Beach, CA)
  • 13 hours ago
  • Santee, CA (21 miles from Imperial Beach, CA)
  • 13 hours ago

Store 2709450: 9750 N Magnolia Ave, Santee, California 92071 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Care Specialist I - Payment Support

  • San Diego, CA (10 miles from Imperial Beach, CA)
  • 13 hours ago
  • San Diego, CA (10 miles from Imperial Beach, CA)
  • 13 hours ago

Description AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering...

Customer Care Representative I - SHP Operations - Telecommuter - Day Shift - Per Diem

  • San Diego, CA (10 miles from Imperial Beach, CA)
  • 1 day ago
  • San Diego, CA (10 miles from Imperial Beach, CA)
  • 1 day ago

. * Member claims investigation and resolution. * Pharmacy prior authorizations and eligibility. * Member appeal/concern investigation and documentation. * Member reimbursement requests....

Member Service Representative (Part-Time) - Palm Promenade

  • San Diego, CA (10 miles from Imperial Beach, CA)
  • 1 day ago
  • San Diego, CA (10 miles from Imperial Beach, CA)
  • 1 day ago

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...

Client Service Associate

  • San Diego, CA (10 miles from Imperial Beach, CA)
  • 1 day ago
  • San Diego, CA (10 miles from Imperial Beach, CA)
  • 1 day ago

Client Service Associate - Walnut Creek, CA - Hybrid At Edelman Financial Engines, we believe everyone deserves to move their financial life forward! We know that assets have the power to fund...

Customer Service Representative

  • San Diego, CA (10 miles from Imperial Beach, CA)
  • 1 day ago
  • San Diego, CA (10 miles from Imperial Beach, CA)
  • 1 day ago

Required Level of Education: GED Preferred Level of Education: n/a Remote Options (Fully Remote, Partially Remote, Client Onsite): Onsite If Remote: oWill the worker need to be Remote local to the...

Customer Service/Sales

  • El Cajon, CA (19 miles from Imperial Beach, CA)
  • 1 day ago
  • El Cajon, CA (19 miles from Imperial Beach, CA)
  • 1 day ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Representative/ Bilingual

  • Chula Vista, CA (5 miles from Imperial Beach, CA)
  • 1 day ago
  • Chula Vista, CA (5 miles from Imperial Beach, CA)
  • 1 day ago

Job Opportunity: Bilingual Customer Service Representative Chula Vista near trolley/freeway....

RanRoy Printing Company - Customer Service Representative

  • San Diego, CA (10 miles from Imperial Beach, CA)
  • 1 day ago
  • San Diego, CA (10 miles from Imperial Beach, CA)
  • 1 day ago

Were a well-established commercial and digital printing company based in Kearny Mesa, and were looking for a dedicated Customer Service Representative to join our team....

Demographic Data for Imperial Beach, CA

Moving to Imperial Beach, CA? Find some basic demographic data about Imperial Beach, CA below.

Local
National
26,013
300
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Microsoft Learn
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Microsoft Learn
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Microsoft Learn
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
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Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Imperial Beach, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Imperial Beach, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Imperial Beach, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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