Customer Service Representative Jobs in Hood, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Sacramento, CA (14 miles from Hood, CA)
- 30+ days ago
- Sacramento, CA (14 miles from Hood, CA)
- 30+ days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Rep(08486) - 4530 Main St.
- Oakley, CA (22 miles from Hood, CA)
- 9 hours ago
- Oakley, CA (22 miles from Hood, CA)
- 9 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Retail Customer Service Associate
- Vacaville, CA (22 miles from Hood, CA)
- 20 hours ago
- Vacaville, CA (22 miles from Hood, CA)
- 20 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative - Work From Home
- Fair Oaks, CA (23 miles from Hood, CA)
- 1 day ago
- Fair Oaks, CA (23 miles from Hood, CA)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkRepresentative II, Customer Service Ops
- Sacramento, CA (14 miles from Hood, CA)
- 1 day ago
- Sacramento, CA (14 miles from Hood, CA)
- 1 day ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
- Sacramento, CA (14 miles from Hood, CA)
- 1 day ago
- Sacramento, CA (14 miles from Hood, CA)
- 1 day ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Customer Service Advocate I Bilingual Cambodian
- Sacramento, CA (14 miles from Hood, CA)
- 1 day ago
- Sacramento, CA (14 miles from Hood, CA)
- 1 day ago
You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, youll have access to competitive...
Remote WorkCustomer Service Parts Coordinator
- Fair Oaks, CA (23 miles from Hood, CA)
- 2 days ago
- Fair Oaks, CA (23 miles from Hood, CA)
- 2 days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description: START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive...
Customer Service Representative
- Sacramento, CA (14 miles from Hood, CA)
- 2 days ago
- Sacramento, CA (14 miles from Hood, CA)
- 2 days ago
Position Summary: The primary function of a customer service representative is to provide exceptional customer service to all customers and employees....
1005 Customer Service Representative 1 - Bilingual #7190
- Vacaville, CA (22 miles from Hood, CA)
- 2 days ago
- Vacaville, CA (22 miles from Hood, CA)
- 2 days ago
THE ROLE Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. ESSENTIAL...
Customer Service Representative
- Sacramento, CA (14 miles from Hood, CA)
- 2 days ago
- Sacramento, CA (14 miles from Hood, CA)
- 2 days ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
- Sacramento, CA (14 miles from Hood, CA)
- 2 days ago
- Sacramento, CA (14 miles from Hood, CA)
- 2 days ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Customer Service Representative
- Galt, CA (16 miles from Hood, CA)
- 2 days ago
- Galt, CA (16 miles from Hood, CA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Sacramento, CA (14 miles from Hood, CA)
- 2 days ago
- Sacramento, CA (14 miles from Hood, CA)
- 2 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Sr. Customer Assistance Representative - Sacramento Airport
- Sacramento, CA (14 miles from Hood, CA)
- 3 days ago
- Sacramento, CA (14 miles from Hood, CA)
- 3 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hood, CA
Highest Education Level
Customer Service Representatives in Hood, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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