Customer Service Representative Jobs in Highland, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(07738) - 16863 Foothill Boulevard
- Fontana, CA (15 miles from Highland, CA)
- 5 hours ago
- Fontana, CA (15 miles from Highland, CA)
- 5 hours ago
JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Customer Service Rep(07821) - 1644 E. Highland Ave. #101
- San Bernardino, CA (7 miles from Highland, CA)
- 5 hours ago
- San Bernardino, CA (7 miles from Highland, CA)
- 5 hours ago
Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns.For more information, please contact your local...
Customer Service Rep(08308) - 22583 Barton Road
- Grand Terrace, CA (10 miles from Highland, CA)
- 5 hours ago
- Grand Terrace, CA (10 miles from Highland, CA)
- 5 hours ago
["Domino's Franchise", '3.5', 'Customer Service Rep(08308) - 22583 Barton Road', 'Easy Apply', 'Grand Terrace, CA', '', '$40K - $72K', '\xa0', '(Glassdoor est.)'][]
Customer Service Rep(08269) - 10431 Lemon Ave
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 5 hours ago
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 5 hours ago
Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Customer Service Rep(07494) - 26517 Sate Hwy 18
- Rimforest, CA (8 miles from Highland, CA)
- 9 hours ago
- Rimforest, CA (8 miles from Highland, CA)
- 9 hours ago
Company Description Job Description Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns....
Customer Service Associate - Temporary
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 1 day ago
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(08326) - 4100 Central Ave.
- Riverside, CA (14 miles from Highland, CA)
- 1 day ago
- Riverside, CA (14 miles from Highland, CA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep (08233) 16967 Main St Suite 105 & 106
- Hesperia, CA (22 miles from Highland, CA)
- 1 day ago
- Hesperia, CA (22 miles from Highland, CA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(08414) - 1377 S. Lilac #101
- Bloomington, CA (13 miles from Highland, CA)
- 1 day ago
- Bloomington, CA (13 miles from Highland, CA)
- 1 day ago
Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Rep(7936) - 10986 Sierra ave
- Fontana, CA (15 miles from Highland, CA)
- 1 day ago
- Fontana, CA (15 miles from Highland, CA)
- 1 day ago
Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
- Riverside, CA (14 miles from Highland, CA)
- 2 days ago
- Riverside, CA (14 miles from Highland, CA)
- 2 days ago
Customer Service Specialist Customer Service Specialist Riverside, CA Description AdaptHealth Opportunity - Today! At AdaptHealth we offer full-service home medical equipment products and services...
Customer Support Representative II - Assets Management Unit
- Riverside, CA (14 miles from Highland, CA)
- 2 days ago
- Riverside, CA (14 miles from Highland, CA)
- 2 days ago
ABOUT THE POSITION The County of Riverside's Department of Public Social Services (DPSS), Administrative Services Division, Assets Management Unit, seeks a single vacancy for Customer Support...
Customer Service Representative
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 2 days ago
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 2 days ago
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center....
- Riverside, CA (14 miles from Highland, CA)
- 2 days ago
- Riverside, CA (14 miles from Highland, CA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative CSR, Building and Construction, CA
- Fontana, CA (15 miles from Highland, CA)
- 2 days ago
- Fontana, CA (15 miles from Highland, CA)
- 2 days ago
This position is located in Fontana, CA Customer Service Representative CSR, Building and Construction, CA...
Demographic Data for Highland, CA
Moving to Highland, CA? Find some basic demographic data about Highland, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Highland, CA
Highest Education Level
Customer Service Representatives in Highland, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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