Customer Service Representative Jobs in Highland, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Medical Customer Service Representative
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 5 hours ago
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 5 hours ago
Are you detail-oriented, bilingual in English and Spanish, and passionate about supporting people through complex issues? Were looking for three dedicated professionals to join our Grievance &...
Personal Banker (Member Service Representative II)
- Riverside, CA (14 miles from Highland, CA)
- 22 hours ago
- Riverside, CA (14 miles from Highland, CA)
- 22 hours ago
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative II) The pay range for this position is listed below....
Customer Service Representative
- Riverside, CA (14 miles from Highland, CA)
- 22 hours ago
- Riverside, CA (14 miles from Highland, CA)
- 22 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Riverside, CA (14 miles from Highland, CA)
- 22 hours ago
- Riverside, CA (14 miles from Highland, CA)
- 22 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Spanish Admin/Customer Service Associate
- Moreno Valley, CA (16 miles from Highland, CA)
- 1 day ago
- Moreno Valley, CA (16 miles from Highland, CA)
- 1 day ago
Currently interviewing Bilingual Administrative Customer Service Specialist Candidates who possess excellent interpersonal skills to effectively communicate with residents, board members, vendors,...
Warehouse Customer Service Representative
- Fontana, CA (15 miles from Highland, CA)
- 1 day ago
- Fontana, CA (15 miles from Highland, CA)
- 1 day ago
WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE Shift/Schedule Monday - Friday, 5:00am - 1:30pm Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com!...
Customer Service Representative
- Riverside, CA (14 miles from Highland, CA)
- 2 days ago
- Riverside, CA (14 miles from Highland, CA)
- 2 days ago
Service Center Riverside JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative
- Moreno Valley, CA (16 miles from Highland, CA)
- 2 days ago
- Moreno Valley, CA (16 miles from Highland, CA)
- 2 days ago
Service Representative We want you to join our team as a Customer Service Representative....
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 3 days ago
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 3 days ago
Trucking Company looking for a Dispatcher or Customer Service candidate willing to learn the trucking industry. I am willing to train the right candidate. BILINGUAL IS A PLUS! Must have knowledge:...
Retail Loss Prevention Customer Service Associate II
- Beaumont, CA (17 miles from Highland, CA)
- 3 days ago
- Beaumont, CA (17 miles from Highland, CA)
- 3 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Associate - Temporary
- Calimesa, CA (11 miles from Highland, CA)
- 3 days ago
- Calimesa, CA (11 miles from Highland, CA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Amazon Locker - Customer Service
- Fontana, CA (15 miles from Highland, CA)
- 3 days ago
- Fontana, CA (15 miles from Highland, CA)
- 3 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Riverside, CA (14 miles from Highland, CA)
- 3 days ago
- Riverside, CA (14 miles from Highland, CA)
- 3 days ago
Under limited supervision, this position handles non-routine customers and issues while achieving customer satisfaction by providing accurate, timely, and consistent information and solutions....
- Yucaipa, CA (10 miles from Highland, CA)
- 4 days ago
- Yucaipa, CA (10 miles from Highland, CA)
- 4 days ago
Geared for the Driven At Hammond Oil, Inc, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture...
Amazon Locker+ Customer Service Associate
- Fontana, CA (15 miles from Highland, CA)
- 5 days ago
- Fontana, CA (15 miles from Highland, CA)
- 5 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Demographic Data for Highland, CA
Moving to Highland, CA? Find some basic demographic data about Highland, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Highland, CA
Highest Education Level
Customer Service Representatives in Highland, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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