Customer Service Representative Jobs in Herald, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(08689) - 3000 Green Valley Road, Suite 16
- Cameron Park, CA (20 miles from Herald, CA)
- 13 hours ago
- Cameron Park, CA (20 miles from Herald, CA)
- 13 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service & Finance Support
- Sutter Creek, CA (20 miles from Herald, CA)
- 22 hours ago
- Sutter Creek, CA (20 miles from Herald, CA)
- 22 hours ago
Classification specifications (job descriptions) are intended to present a descriptive summary of the range of duties and responsibilities performed by an incumbent in the classification....
Personal Banker (Member Service Representative III)
- Elk Grove, CA (11 miles from Herald, CA)
- 2 days ago
- Elk Grove, CA (11 miles from Herald, CA)
- 2 days ago
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative III) The pay range for this position is listed...
Customer Service and Car Cleaner - Rental Car
- Elk Grove, CA (11 miles from Herald, CA)
- 3 days ago
- Elk Grove, CA (11 miles from Herald, CA)
- 3 days ago
We are looking for a someone with great attitude and experience in customer service as well as car cleaning. This can be permanent job based on your experience in customer service, car cleaning...
Customer Service Rep(08541) - 10923 Olson Dr.
- Rancho Cordova, CA (19 miles from Herald, CA)
- 3 days ago
- Rancho Cordova, CA (19 miles from Herald, CA)
- 3 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Elk Grove, CA (11 miles from Herald, CA)
- 6 days ago
- Elk Grove, CA (11 miles from Herald, CA)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Associate
- Elk Grove, CA (11 miles from Herald, CA)
- 6 days ago
- Elk Grove, CA (11 miles from Herald, CA)
- 6 days ago
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions....
Amazon Locker+ Customer Service Associate
- Folsom, CA (22 miles from Herald, CA)
- 8 days ago
- Folsom, CA (22 miles from Herald, CA)
- 8 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Rancho Cordova, CA (19 miles from Herald, CA)
- 8 days ago
- Rancho Cordova, CA (19 miles from Herald, CA)
- 8 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
- Elk Grove, CA (11 miles from Herald, CA)
- 11 days ago
- Elk Grove, CA (11 miles from Herald, CA)
- 11 days ago
At our company, we believe in the power of community and the impact of meaningful connections. We have partnered with top telecommunication companies to help customers in our local communities...
Customer Support Representative
- El Dorado Hills, CA (23 miles from Herald, CA)
- 12 days ago
- El Dorado Hills, CA (23 miles from Herald, CA)
- 12 days ago
About KEV: KEV Group is an enterprise SaaS company that provides an all-in-one activity fund management solution for K-12 schools. By seamlessly integrating and automating all fee management...
Part Time IFP PPO Customer Care Representative
- El Dorado Hills, CA (23 miles from Herald, CA)
- 13 days ago
- El Dorado Hills, CA (23 miles from Herald, CA)
- 13 days ago
Job Description: Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care....
Registered Client Service Associate
- Folsom, CA (22 miles from Herald, CA)
- 14 days ago
- Folsom, CA (22 miles from Herald, CA)
- 14 days ago
POSITION SUMMARY: Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis....
Customer Services Representative I
- Lodi, CA (15 miles from Herald, CA)
- 16 days ago
- Lodi, CA (15 miles from Herald, CA)
- 16 days ago
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers expectations. II....
Customer Service Rep(08584) - 421 Blue Ravine Road, Suite 300
- Folsom, CA (22 miles from Herald, CA)
- 16 days ago
- Folsom, CA (22 miles from Herald, CA)
- 16 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Herald, CA
Moving to Herald, CA? Find some basic demographic data about Herald, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Herald, CA
Highest Education Level
Customer Service Representatives in Herald, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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