Customer Service Representative Jobs in Hayward, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Redwood City, CA (16 miles from Hayward, CA)
- 1 hour ago
- Redwood City, CA (16 miles from Hayward, CA)
- 1 hour ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Pleasant Hill, CA (19 miles from Hayward, CA)
- 1 hour ago
- Pleasant Hill, CA (19 miles from Hayward, CA)
- 1 hour ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Berkeley, CA (17 miles from Hayward, CA)
- 1 hour ago
- Berkeley, CA (17 miles from Hayward, CA)
- 1 hour ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Store Customer Service Specialist
- San Jose, CA (24 miles from Hayward, CA)
- 4 hours ago
- San Jose, CA (24 miles from Hayward, CA)
- 4 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Sales & Customer Service Associate
- Union City, CA (5 miles from Hayward, CA)
- 4 hours ago
- Union City, CA (5 miles from Hayward, CA)
- 4 hours ago
Overview Where Better Careers Begin! Massage Envy Spa Union Landing 30963 Courthouse Drive Union City, CA 94587 Do you have a passion for helping others? At the Massage Envy Spa Union Landing...
- Emeryville, CA (16 miles from Hayward, CA)
- 5 hours ago
- Emeryville, CA (16 miles from Hayward, CA)
- 5 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Bilingual Customer Service Specialist (Spanish)
- Palo Alto, CA (16 miles from Hayward, CA)
- 10 hours ago
- Palo Alto, CA (16 miles from Hayward, CA)
- 10 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Rep(08240) - 5313 PROSPECT RD
- San Jose, CA (24 miles from Hayward, CA)
- 10 hours ago
- San Jose, CA (24 miles from Hayward, CA)
- 10 hours ago
Customer Service Rep(08240) - 5313 PROSPECT RD Domino's Franchise - 3.4 San Jose, CA Job Details Full-time Estimated: $38.7K - $43.1K a year 8 hours ago Qualifications Bilingual Customer service...
- South San Francisco, CA (18 miles from Hayward, CA)
- 11 hours ago
- South San Francisco, CA (18 miles from Hayward, CA)
- 11 hours ago
Job ID: 25-53347 Job Title: Customer Service Specialist, Duration: 5-month contract Location: 1 DNA Way, South San Francisco, CA, USA,94080 Position Overview: The Customer Service Specialist role...
Pharmacy Customer Service Associate
- Daly City, CA (19 miles from Hayward, CA)
- 11 hours ago
- Daly City, CA (19 miles from Hayward, CA)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Dublin, CA (9 miles from Hayward, CA)
- 13 hours ago
- Dublin, CA (9 miles from Hayward, CA)
- 13 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal
- Oakland, CA (10 miles from Hayward, CA)
- 13 hours ago
- Oakland, CA (10 miles from Hayward, CA)
- 13 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Representative
- Walnut Creek, CA (13 miles from Hayward, CA)
- 13 hours ago
- Walnut Creek, CA (13 miles from Hayward, CA)
- 13 hours ago
The Client Services Representative serves as the first point of customer ("client") contact, answering inbound phone calls, responding to e-mail correspondence, and providing information about...
Technical Customer Support Representative
- Pleasanton, CA (12 miles from Hayward, CA)
- 13 hours ago
- Pleasanton, CA (12 miles from Hayward, CA)
- 13 hours ago
center experience Ability to work within common support metric goals and KPIs, e.g., SL, ASA, AHT Experience in SaaS support, with fast mastery of the Vagaro platform, including hardware Patience,...
- Pleasant Hill, CA (19 miles from Hayward, CA)
- 13 hours ago
- Pleasant Hill, CA (19 miles from Hayward, CA)
- 13 hours ago
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the...
Demographic Data for Hayward, CA
Moving to Hayward, CA? Find some basic demographic data about Hayward, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Hayward, CA
Highest Education Level
Customer Service Representatives in Hayward, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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