Customer Service Representative Jobs in Hayward, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Redwood City, CA (16 miles from Hayward, CA)
- 3 hours ago
- Redwood City, CA (16 miles from Hayward, CA)
- 3 hours ago
We are looking for a friendly and detail-oriented Customer Service Representative to join our rapidly expanding team. This position offers potential for growth within the company....
Bilingual Customer Service Specialist (Spanish)
- Palo Alto, CA (16 miles from Hayward, CA)
- 3 hours ago
- Palo Alto, CA (16 miles from Hayward, CA)
- 3 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Fremont, CA (8 miles from Hayward, CA)
- 7 hours ago
- Fremont, CA (8 miles from Hayward, CA)
- 7 hours ago
About the Role: We are looking for a proactive and detail-oriented Customer Service Representative with experience in handling purchase orders and understanding bill of materials (BOM)....
Customer Service Rep(07925) - 100 FIFTH AVE
- Redwood City, CA (16 miles from Hayward, CA)
- 16 hours ago
- Redwood City, CA (16 miles from Hayward, CA)
- 16 hours ago
Company Description Job Description Excellent customer service skills. The ability to work well under pressure. A sense of urgency to do your job well in a fast paced environment. Good teamwork...
Customer Service Rep(07930) - 240B CAMBRIDGE AVE
- Palo Alto, CA (16 miles from Hayward, CA)
- 16 hours ago
- Palo Alto, CA (16 miles from Hayward, CA)
- 16 hours ago
Company Description Job Description Excellent customer service skills. The ability to work well under pressure. A sense of urgency to do your job well in a fast paced environment. Good teamwork...
Restaurant Customer Service Team Member
- Concord, CA (19 miles from Hayward, CA)
- 17 hours ago
- Concord, CA (19 miles from Hayward, CA)
- 17 hours ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Retail Customer Service Associate
- San Francisco, CA (19 miles from Hayward, CA)
- 17 hours ago
- San Francisco, CA (19 miles from Hayward, CA)
- 17 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Representative
- Bay Point, CA (24 miles from Hayward, CA)
- 17 hours ago
- Bay Point, CA (24 miles from Hayward, CA)
- 17 hours ago
service representatives....
Tactical Loss Prevention Customer Service Associate II
- San Jose, CA (24 miles from Hayward, CA)
- 1 day ago
- San Jose, CA (24 miles from Hayward, CA)
- 1 day ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- San Francisco, CA (19 miles from Hayward, CA)
- 1 day ago
- San Francisco, CA (19 miles from Hayward, CA)
- 1 day ago
We are looking for a Customer Advocate to own all customer relationships throughout the contract. You'll be the primary interface between our customers and our team, representing the voice of the...
Waiter & Customer Service Position
- San Francisco, CA (19 miles from Hayward, CA)
- 2 days ago
- San Francisco, CA (19 miles from Hayward, CA)
- 2 days ago
Location: West Portal and/or Potrero Hill Qualifications: - Waiter experience required - Use of the POS systems (Toast) - Over 21 - Ability to lift 25+ lbs - Availability to work days, nights,...
Customer Service Associate - Temporary
- San Jose, CA (24 miles from Hayward, CA)
- 2 days ago
- San Jose, CA (24 miles from Hayward, CA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service & E-Commerce Team Trainer (Customer Service, In-Store Shopper)
- San Carlos, CA (15 miles from Hayward, CA)
- 2 days ago
- San Carlos, CA (15 miles from Hayward, CA)
- 2 days ago
In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...
Customer Service Representative San Francisco Airport
- San Francisco, CA (19 miles from Hayward, CA)
- 2 days ago
- San Francisco, CA (19 miles from Hayward, CA)
- 2 days ago
Overview The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting...
Customer Service Support Associate
- San Francisco, CA (19 miles from Hayward, CA)
- 2 days ago
- San Francisco, CA (19 miles from Hayward, CA)
- 2 days ago
Customer Service Support Associate 3.3 3.3 out of 5 stars San Francisco, CA 94158 Remote Our client is seeking a Customer Service Support Associate to join their team. As a Customer Service...
Remote WorkDemographic Data for Hayward, CA
Moving to Hayward, CA? Find some basic demographic data about Hayward, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hayward, CA
Highest Education Level
Customer Service Representatives in Hayward, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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