Customer Service Representative Jobs in Hawthorne, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

Veterinary Customer Service Representative
- Eagle Rock Pet Care
- Los Angeles, CA (6 miles from Hawthorne, CA)
- 3 days ago
- Eagle Rock Pet Care
- Los Angeles, CA (6 miles from Hawthorne, CA)
- 3 days ago
Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience preferred Compassionate and calm team player Ability to multi-task Strong...

Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (6 miles from Hawthorne, CA)
- 4 days ago
- Liberty Mutual Insurance
- Los Angeles, CA (6 miles from Hawthorne, CA)
- 4 days ago
The Agent Customer Service Representative provides support and ease of doing business for our independent agents through offering complete and accurate information while providing a superb experience...
Remote Work
Veterinary Customer Service Representative
- Montebello Veterinary Hospital
- Montebello, CA (15 miles from Hawthorne, CA)
- 15 days ago
- Montebello Veterinary Hospital
- Montebello, CA (15 miles from Hawthorne, CA)
- 15 days ago
Company Description Montebello Veterinary Hospital is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...
Inside Sales Rep / Customer service
- Commerce, CA (12 miles from Hawthorne, CA)
- 1 hour ago
- Commerce, CA (12 miles from Hawthorne, CA)
- 1 hour ago
Inside Sales Position -- We provide all leads. No cold calling required. Lux Doors is a national door and garage door company seeking a motivated and experienced customer service rep to join our...
Customer Service Representative
- Manhattan Beach, CA (3 miles from Hawthorne, CA)
- 11 hours ago
- Manhattan Beach, CA (3 miles from Hawthorne, CA)
- 11 hours ago
join our team as a Customer Service Representative....
- Los Angeles, CA (6 miles from Hawthorne, CA)
- 11 hours ago
- Los Angeles, CA (6 miles from Hawthorne, CA)
- 11 hours ago
FASHIONPHILE is more than just fashion - we're revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes...
Customer Service Representative - Work From Home
- Harbor City, CA (8 miles from Hawthorne, CA)
- 16 hours ago
- Harbor City, CA (8 miles from Hawthorne, CA)
- 16 hours ago
FT Customer Service Representative - Work From Home Location: Harbor City [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote WorkBilingual Licensed Insurance Customer Service
- La Mirada, CA (19 miles from Hawthorne, CA)
- 1 day ago
- La Mirada, CA (19 miles from Hawthorne, CA)
- 1 day ago
Bilingual Licensed Insurance Customer Service Location: La Mirada, CA, 90638 Salary: $18.0 - $32.0/hour Experience: 1 Year(s) Paul Hernandez - State Farm Agency, located in La Mirada, CA, has an...
Private Client Services - Associates
- Los Angeles, CA (6 miles from Hawthorne, CA)
- 1 day ago
- Los Angeles, CA (6 miles from Hawthorne, CA)
- 1 day ago
Associates with 3-9 years of experience with a strong interest in practicing in the Private Client Services industry. Our PCS practice offers an opportunity to gain expertise in and advise on...
Customer Service Representative
- Cerritos, CA (15 miles from Hawthorne, CA)
- 1 day ago
- Cerritos, CA (15 miles from Hawthorne, CA)
- 1 day ago
Company DescriptionJohn Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable...
Customer Service Associate PD (On call) Variable
- Long Beach, CA (7 miles from Hawthorne, CA)
- 1 day ago
- Long Beach, CA (7 miles from Hawthorne, CA)
- 1 day ago
At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in...
Customer Service Associate Per Diem (on-call)
- Long Beach, CA (7 miles from Hawthorne, CA)
- 1 day ago
- Long Beach, CA (7 miles from Hawthorne, CA)
- 1 day ago
At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in...
Client Services Representative
- Los Angeles, CA (6 miles from Hawthorne, CA)
- 1 day ago
- Los Angeles, CA (6 miles from Hawthorne, CA)
- 1 day ago
This person supports Financial Advisors (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works...
Customer Service Rep(07828) - 2712 Foothill Blvd., Units #B & C
- La Crescenta, CA (22 miles from Hawthorne, CA)
- 1 day ago
- La Crescenta, CA (22 miles from Hawthorne, CA)
- 1 day ago
Take in person and phone ordersComplete transactions with guest at registerHelp other stations when neededClean as you goFollow food safety standardsGood Customer service skillsHelp prep pizza...
Remote - Client Services Associate
- Los Angeles, CA (6 miles from Hawthorne, CA)
- 1 day ago
- Los Angeles, CA (6 miles from Hawthorne, CA)
- 1 day ago
Remote - Client Services Associate AO Garcia Agency Los Angeles, California, United States, 90001 12 hours ago Quick Job type Full-time Remote Quick Job description Experience in our industry is...
Remote WorkDemographic Data for Hawthorne, CA
Moving to Hawthorne, CA? Find some basic demographic data about Hawthorne, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hawthorne, CA
Highest Education Level
Customer Service Representatives in Hawthorne, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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