Customer Service Representative Jobs in Half Moon Bay, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 180 Jobs

Customer Service Representative

  • Redwood City, CA (9 miles from Half Moon Bay, CA)
  • 3 hours ago
  • Redwood City, CA (9 miles from Half Moon Bay, CA)
  • 3 hours ago

... Chestnut Automotive Location: 160 Chestnut St Redwood City, CA 94063 Tel:- ... Job Type: Full-Time / Part-Time Compensation: Competitive pay based on experience About Us: Chestnut Automotive...

Customer Service Advisor

  • Hayward, CA (22 miles from Half Moon Bay, CA)
  • 3 hours ago
  • Hayward, CA (22 miles from Half Moon Bay, CA)
  • 3 hours ago

$80000 - $100000 / year Compensation & Benefits: Average $80,000 to $100,000+ your first year, with top earners well into six figures Guaranteed base salary plus commissions Comprehensive benefits...

Amazon Locker+ Customer Service Associate

  • Palo Alto, CA (14 miles from Half Moon Bay, CA)
  • 6 hours ago
  • Palo Alto, CA (14 miles from Half Moon Bay, CA)
  • 6 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Rep(08106) - 22962 Clawiter Rd

  • Hayward, CA (22 miles from Half Moon Bay, CA)
  • 12 hours ago
  • Hayward, CA (22 miles from Half Moon Bay, CA)
  • 12 hours ago

Customer Service Rep(08106) - 22962 Clawiter Rd 3.4 3.4 out of 5 stars 22962 Clawiter Rd Ste 2, Hayward, CA 94545 Job Description Positive Personality Customer Service Oriented Clear, Energetic...

Pharmacy Customer Service Associate

  • Sunnyvale, CA (22 miles from Half Moon Bay, CA)
  • 13 hours ago
  • Sunnyvale, CA (22 miles from Half Moon Bay, CA)
  • 13 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Store Customer Service Specialist

  • Oakland, CA (23 miles from Half Moon Bay, CA)
  • 1 day ago
  • Oakland, CA (23 miles from Half Moon Bay, CA)
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Associate

  • Fremont, CA (24 miles from Half Moon Bay, CA)
  • 1 day ago
  • Fremont, CA (24 miles from Half Moon Bay, CA)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Attendant I - Sports Center

  • Cupertino, CA (21 miles from Half Moon Bay, CA)
  • 1 day ago
  • Cupertino, CA (21 miles from Half Moon Bay, CA)
  • 1 day ago

THIS RECRUITMENT IS OPEN UNTIL FILLED AND MAY CLOSE AT ANY TIME. The City of Cupertino Parks and Recreation Department has positions open at the Sports Center. Shifts will include weekdays,...

JetX Car Wash Sales and Customer Service Rep - Immediate Opening

  • Fremont, CA (24 miles from Half Moon Bay, CA)
  • 2 days ago
  • Fremont, CA (24 miles from Half Moon Bay, CA)
  • 2 days ago

JetX Car Wash Sales and Customer Service Representative Location: Fremont About Us: We are a fast-growing car wash company expanding its footprint in northern California....

Store Customer Service Specialist

  • Oakland, CA (23 miles from Half Moon Bay, CA)
  • 2 days ago
  • Oakland, CA (23 miles from Half Moon Bay, CA)
  • 2 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Rep(08388) - 3300 e castro valley blvd suite G

  • Castro Valley, CA (24 miles from Half Moon Bay, CA)
  • 2 days ago
  • Castro Valley, CA (24 miles from Half Moon Bay, CA)
  • 2 days ago

Customer Service Rep(08388) - 3300 e castro valley blvd suite G 3.4 3.4 out of 5 stars 3300 E Castro Valley Blvd Ste G, Castro Valley, CA 94552 Job Description Excellent customer service skills....

Customer Service Rep(07919) - 1301C Palmetto Avenue

  • Pacifica, CA (10 miles from Half Moon Bay, CA)
  • 2 days ago
  • Pacifica, CA (10 miles from Half Moon Bay, CA)
  • 2 days ago

Company Description Job Description The following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties Operate all equipment...

Finance Customer Service

  • Fremont, CA (24 miles from Half Moon Bay, CA)
  • 3 days ago
  • Fremont, CA (24 miles from Half Moon Bay, CA)
  • 3 days ago

Position Type: Regular Your opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...

Retail Customer Service Associate

  • San Mateo, CA (8 miles from Half Moon Bay, CA)
  • 3 days ago
  • San Mateo, CA (8 miles from Half Moon Bay, CA)
  • 3 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Customer Support Specialist (9:30a-6:30p EST)

  • San Francisco, CA (21 miles from Half Moon Bay, CA)
  • 3 days ago
  • San Francisco, CA (21 miles from Half Moon Bay, CA)
  • 3 days ago

About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical...

Demographic Data for Half Moon Bay, CA

Moving to Half Moon Bay, CA? Find some basic demographic data about Half Moon Bay, CA below.


Local
National
15,483
488
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Half Moon Bay, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Half Moon Bay, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Half Moon Bay, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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