Customer Service Representative Jobs in Greenwood, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Auburn, CA (12 miles from Greenwood, CA)
- moments ago
- Auburn, CA (12 miles from Greenwood, CA)
- moments ago
MobilityOneUSA is opening a new store in Auburn CA. We are seeking a customer service associate to be a part of our growing company The person we are looking for needs to have a positive attitude,...
- Roseville, CA (22 miles from Greenwood, CA)
- moments ago
- Roseville, CA (22 miles from Greenwood, CA)
- moments ago
Service Center Roseville - Industrial S JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...
Customer Service Rep(07758) - 2260 B Grass Valley Highway
- Auburn, CA (12 miles from Greenwood, CA)
- 12 hours ago
- Auburn, CA (12 miles from Greenwood, CA)
- 12 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service/ Lot Attendant
- Roseville, CA (22 miles from Greenwood, CA)
- 13 hours ago
- Roseville, CA (22 miles from Greenwood, CA)
- 13 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Placerville, CA (13 miles from Greenwood, CA)
- 1 day ago
- Placerville, CA (13 miles from Greenwood, CA)
- 1 day ago
El Dorado Disposal, a Waste Connections company, is looking for a high energy Customer Service Representative to join the team in Placerville, CA! The schedule will be Monday-Friday 8:30am-5pm....
Customer Service Rep(08560) - 5131 Foothills Blvd., Suite 7
- Roseville, CA (22 miles from Greenwood, CA)
- 2 days ago
- Roseville, CA (22 miles from Greenwood, CA)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(07996) - 1331 Broadway, Placerville, CA 95667
- Placerville, CA (13 miles from Greenwood, CA)
- 2 days ago
- Placerville, CA (13 miles from Greenwood, CA)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Roseville, CA (22 miles from Greenwood, CA)
- 5 days ago
- Roseville, CA (22 miles from Greenwood, CA)
- 5 days ago
About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat...
Overnight Client Service Representative (Receptionist)
- Loomis, CA (15 miles from Greenwood, CA)
- 5 days ago
- Loomis, CA (15 miles from Greenwood, CA)
- 5 days ago
We are seeking an experienced Client Service Representative (CSR) to join our overnight team at VCA Loomis Basin Veterinary Clinic. Compensation is dependent upon experience. At VCA Animal...
Amazon Locker+ Customer Service Associate
- Folsom, CA (21 miles from Greenwood, CA)
- 7 days ago
- Folsom, CA (21 miles from Greenwood, CA)
- 7 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Amazon Locker - Customer Service
- Roseville, CA (22 miles from Greenwood, CA)
- 7 days ago
- Roseville, CA (22 miles from Greenwood, CA)
- 7 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Roseville, CA (22 miles from Greenwood, CA)
- 7 days ago
- Roseville, CA (22 miles from Greenwood, CA)
- 7 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Manager, Sales and Customer Service
- Roseville, CA (22 miles from Greenwood, CA)
- 7 days ago
- Roseville, CA (22 miles from Greenwood, CA)
- 7 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Associate - Temporary
- Grass Valley, CA (20 miles from Greenwood, CA)
- 8 days ago
- Grass Valley, CA (20 miles from Greenwood, CA)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Pollock Pines, CA (23 miles from Greenwood, CA)
- 10 days ago
- Pollock Pines, CA (23 miles from Greenwood, CA)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Greenwood, CA
Moving to Greenwood, CA? Find some basic demographic data about Greenwood, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Greenwood, CA
Highest Education Level
Customer Service Representatives in Greenwood, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »