Customer Service Representative Jobs in Granite Bay, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 129 Jobs

Customer Service Representative - FT

  • Sacramento, CA (21 miles from Granite Bay, CA)
  • 45+ days ago
  • Sacramento, CA (21 miles from Granite Bay, CA)
  • 45+ days ago

$17.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Service Representative

  • Diamond Springs, CA (20 miles from Granite Bay, CA)
  • 3 hours ago
  • Diamond Springs, CA (20 miles from Granite Bay, CA)
  • 3 hours ago

We are a well-established HVAC, Solar & Electrical company seeking a compassionate and organized Customer Service Representative to join our growing team....

Customer Service / Brand Ambassador Starting at: $22/hour FULL TIME

  • Sacramento, CA (21 miles from Granite Bay, CA)
  • 3 hours ago
  • Sacramento, CA (21 miles from Granite Bay, CA)
  • 3 hours ago

Receptionist / Sales Coordinator. $500 SIGNING BONUS FOR THE PERFECT CANDIDATE! Read the description below to see if this is you: This is a FUN position! We need a high energy, outgoing individual...

Customer Service/Sales Manager

  • Auburn, CA (16 miles from Granite Bay, CA)
  • 3 hours ago
  • Auburn, CA (16 miles from Granite Bay, CA)
  • 3 hours ago

MobilityOneUSA.com (look at our website to see what we do) is opening a new store in Auburn, CA (July 29th) We are seeking a customer service/sales associate to be a part of our growing company....

Bilingual Customer Service Representative (Spanish & English)

  • Sacramento, CA (21 miles from Granite Bay, CA)
  • 11 hours ago
  • Sacramento, CA (21 miles from Granite Bay, CA)
  • 11 hours ago

As a Bilingual Customer Service Representative - (Spanish-English) working remotely in Sacramento, CA, youll be a part of bringing humanity to business. Our employees have spoken....

Remote Work

Customer Service Rep(08685) - 4401 Gateway Park Boulevard, Suite 120

  • Sacramento, CA (21 miles from Granite Bay, CA)
  • 12 hours ago
  • Sacramento, CA (21 miles from Granite Bay, CA)
  • 12 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(08689) - 3000 Green Valley Road, Suite 16

  • Cameron Park, CA (14 miles from Granite Bay, CA)
  • 13 hours ago
  • Cameron Park, CA (14 miles from Granite Bay, CA)
  • 13 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

Customer Service Representative I

  • Auburn, CA (16 miles from Granite Bay, CA)
  • 16 hours ago
  • Auburn, CA (16 miles from Granite Bay, CA)
  • 16 hours ago

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an...

Customer Service Representative - Police Department

  • Citrus Heights, CA (6 miles from Granite Bay, CA)
  • 16 hours ago
  • Citrus Heights, CA (6 miles from Granite Bay, CA)
  • 16 hours ago

Customer Service Representative - Police Department Salary $46,675.20 - $58,260.80 Annually Location Police Department Job Type Full-Time Job Number 2025-00013 Department Police Opening Date 06/30/2025...

Commercial Client Services Representative

  • Roseville, CA (4 miles from Granite Bay, CA)
  • 17 hours ago
  • Roseville, CA (4 miles from Granite Bay, CA)
  • 17 hours ago

Handle calls with professionalism, demonstrating a sense of ownership, with a foal of one call resolution achieving established service standards....

Customer Service/Sales Associate

  • Auburn, CA (16 miles from Granite Bay, CA)
  • 21 hours ago
  • Auburn, CA (16 miles from Granite Bay, CA)
  • 21 hours ago

MobilityOneUSA.com (look at our website to see what we do) is opening a new store in Auburn, CA (July 29th) We are seeking a customer service/sales associate to be a part of our growing company....

Customer Service/Sales

  • West Sacramento, CA (22 miles from Granite Bay, CA)
  • 1 day ago
  • West Sacramento, CA (22 miles from Granite Bay, CA)
  • 1 day ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Associate

  • Auburn, CA (16 miles from Granite Bay, CA)
  • 1 day ago
  • Auburn, CA (16 miles from Granite Bay, CA)
  • 1 day ago

MobilityOneUSA is opening a new store in Auburn CA. We are seeking a customer service associate to be a part of our growing company The person we are looking for needs to have a positive attitude,...

Junior Sales Associate / Customer Service Rep. $25 Hr.

  • Sacramento, CA (21 miles from Granite Bay, CA)
  • 1 day ago
  • Sacramento, CA (21 miles from Granite Bay, CA)
  • 1 day ago

This job can be part time or full time, please reply with your resume and tell us about yourself and if you prefer a part time or full time position. Job Summary: In this key role, you will...

Customer Service Repsentative

  • Roseville, CA (4 miles from Granite Bay, CA)
  • 1 day ago
  • Roseville, CA (4 miles from Granite Bay, CA)
  • 1 day ago

Service Center Roseville - Industrial S JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...

Demographic Data for Granite Bay, CA

Moving to Granite Bay, CA? Find some basic demographic data about Granite Bay, CA below.


Local
National
22,166
610
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Granite Bay, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Granite Bay, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Granite Bay, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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