Customer Service Representative Jobs in Grand Terrace, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Ontario, CA (19 miles from Grand Terrace, CA)
- 7 hours ago
- Ontario, CA (19 miles from Grand Terrace, CA)
- 7 hours ago
A growing manufacturing company in Ontario, CA is seeking a skilled and friendly Customer Service Representative to join their team....
Customer Support Specialist - Bilingual - Overnights
- Ontario, CA (19 miles from Grand Terrace, CA)
- 14 hours ago
- Ontario, CA (19 miles from Grand Terrace, CA)
- 14 hours ago
Bilingual Customer Support Specialist - Overnights Pay from $27 to $32 per hour with significant growth and earning potential! Includes $4 Shift Differential California Branch 4810 South Hellman...
- Ontario, CA (19 miles from Grand Terrace, CA)
- 14 hours ago
- Ontario, CA (19 miles from Grand Terrace, CA)
- 14 hours ago
Customer Support Specialist Pay from $24 to $28 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA...
Customer Support Specialist - Bilingual
- Ontario, CA (19 miles from Grand Terrace, CA)
- 14 hours ago
- Ontario, CA (19 miles from Grand Terrace, CA)
- 14 hours ago
Bilingual Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue,...
Warehouse Customer Care Representative - 3:30PM
- Riverside, CA (4 miles from Grand Terrace, CA)
- 16 hours ago
- Riverside, CA (4 miles from Grand Terrace, CA)
- 16 hours ago
2nd shift (4 Days, 10 hour shifts) Schedule: Sun-Mon, Thurs-Fri Hours: 3:30pm-2am Perform customer service duties such as processing customer orders, tracking product availability, and handling...
Customer Service Representative
- Eastvale, CA (18 miles from Grand Terrace, CA)
- 17 hours ago
- Eastvale, CA (18 miles from Grand Terrace, CA)
- 17 hours ago
FASTSIGNS #69909 is hiring for a Customer Service Representative to join our team!...
- Mira Loma, CA (12 miles from Grand Terrace, CA)
- 1 day ago
- Mira Loma, CA (12 miles from Grand Terrace, CA)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative
- Yucaipa, CA (17 miles from Grand Terrace, CA)
- 1 day ago
- Yucaipa, CA (17 miles from Grand Terrace, CA)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Fontana, CA (8 miles from Grand Terrace, CA)
- 1 day ago
- Fontana, CA (8 miles from Grand Terrace, CA)
- 1 day ago
Position: Customer service representative Shift: First shift 6 :00a m ; 2 :30pm, Monday-Friday Pay $22.00 In addition to the general job description below, the ideal candidate will also possess the...
Customer Service Rep(07900) - 345 Pearl Ave. #100
- Redlands, CA (9 miles from Grand Terrace, CA)
- 1 day ago
- Redlands, CA (9 miles from Grand Terrace, CA)
- 1 day ago
Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns.For more information, please contact your local...
Customer Service Rep(08592) - 1136 N. Mt. Vernon, Space 101
- San Bernardino, CA (5 miles from Grand Terrace, CA)
- 1 day ago
- San Bernardino, CA (5 miles from Grand Terrace, CA)
- 1 day ago
Vernon, Space 101 3.4 3.4 out of 5 stars San Bernardino, CA Job Description Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service...
- Ontario, CA (19 miles from Grand Terrace, CA)
- 1 day ago
- Ontario, CA (19 miles from Grand Terrace, CA)
- 1 day ago
PAY: $16.50 - $23.03 MISSION: It is our commitment to provide our customers a one stop destination for the largest selection of quality home furnishings at the lowest prices every day, while...
Warehouse Customer Service Representative
- Redlands, CA (9 miles from Grand Terrace, CA)
- 1 day ago
- Redlands, CA (9 miles from Grand Terrace, CA)
- 1 day ago
WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE Shift/Schedule Schedule Details: Variable, To Be Determined Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com!...
Loss Prevention Customer Service Associate II
- Redlands, CA (9 miles from Grand Terrace, CA)
- 1 day ago
- Redlands, CA (9 miles from Grand Terrace, CA)
- 1 day ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Teller (Member Service Representative I)
- Moreno Valley, CA (11 miles from Grand Terrace, CA)
- 2 days ago
- Moreno Valley, CA (11 miles from Grand Terrace, CA)
- 2 days ago
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Teller (Member Service Representative I) The pay range for this position is listed below. Our pay...
Demographic Data for Grand Terrace, CA
Moving to Grand Terrace, CA? Find some basic demographic data about Grand Terrace, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Grand Terrace, CA
Highest Education Level
Customer Service Representatives in Grand Terrace, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »