Customer Service Representative Jobs in Granada Hills, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(08692) - 27530 Newhall Ranch Road
- Santa Clarita, CA (13 miles from Granada Hills, CA)
- 6 hours ago
- Santa Clarita, CA (13 miles from Granada Hills, CA)
- 6 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(07966) - 9874 De Soto Ave
- Chatsworth, CA (5 miles from Granada Hills, CA)
- 9 hours ago
- Chatsworth, CA (5 miles from Granada Hills, CA)
- 9 hours ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Rep(07789) - 101 N Maclay Ave.
- San Fernando, CA (4 miles from Granada Hills, CA)
- 9 hours ago
- San Fernando, CA (4 miles from Granada Hills, CA)
- 9 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(08465) - 31744 Castaic Rd. #102
- Castaic, CA (13 miles from Granada Hills, CA)
- 10 hours ago
- Castaic, CA (13 miles from Granada Hills, CA)
- 10 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(08127) - 1935 E. Colorado Blvd.
- Pasadena, CA (23 miles from Granada Hills, CA)
- 1 day ago
- Pasadena, CA (23 miles from Granada Hills, CA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.....
Customer Service Rep(07805) - 4238 S. Sepulveda Blvd.
- Culver City, CA (21 miles from Granada Hills, CA)
- 1 day ago
- Culver City, CA (21 miles from Granada Hills, CA)
- 1 day ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Representative - Field Services
- Sun Valley, CA (10 miles from Granada Hills, CA)
- 1 day ago
- Sun Valley, CA (10 miles from Granada Hills, CA)
- 1 day ago
Job Summary: Customer Service Representative - Public Sector Field Services Location: Southeastern San Fernando Valley Schedule: Monday-Friday, 8:00 AM - 4:30 PM We are looking for a Customer Service...
Customer Service Rep(08402) - 7213 Foothill Blvd.
- Tujunga, CA (15 miles from Granada Hills, CA)
- 1 day ago
- Tujunga, CA (15 miles from Granada Hills, CA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.....
Customer Service Representative Job Details Sonova AG
- Valencia, CA (11 miles from Granada Hills, CA)
- 1 day ago
- Valencia, CA (11 miles from Granada Hills, CA)
- 1 day ago
Valencia, CA - Remote Customer Service Representative Provide an unrivaled Customer Experience Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all...
- Encino, CA (9 miles from Granada Hills, CA)
- 1 day ago
- Encino, CA (9 miles from Granada Hills, CA)
- 1 day ago
As a successful Customer Service Agent with Answer Financial, youll be the frontline contact for our customers, partners, and insurance carriershandling both inbound and outbound communications....
Remote WorkCustomer Service Associate - Temporary
- Thousand Oaks, CA (24 miles from Granada Hills, CA)
- 1 day ago
- Thousand Oaks, CA (24 miles from Granada Hills, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Field Services
- Van Nuys, CA (9 miles from Granada Hills, CA)
- 2 days ago
- Van Nuys, CA (9 miles from Granada Hills, CA)
- 2 days ago
Customer Service Representative Public Sector Field Services** **Location:** Southeastern San Fernando Valley **Schedule:** MondayFriday, 8:00 AM 4:30 PM We are looking for a **Customer Service Representative...
Customer Service - Whole Foods
- Woodland Hills, CA (14 miles from Granada Hills, CA)
- 2 days ago
- Woodland Hills, CA (14 miles from Granada Hills, CA)
- 2 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Representative
- Valencia, CA (11 miles from Granada Hills, CA)
- 3 days ago
- Valencia, CA (11 miles from Granada Hills, CA)
- 3 days ago
Valencia, CA Remote Customer Service Representative Provide an unrivaled Customer Experience Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all times...
Avis Customer Service Associate - Outdoor Lot Support (Part-Time)
- Westchester, CA (24 miles from Granada Hills, CA)
- 3 days ago
- Westchester, CA (24 miles from Granada Hills, CA)
- 3 days ago
$25.23/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Demographic Data for Granada Hills, CA
Moving to Granada Hills, CA? Find some basic demographic data about Granada Hills, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Granada Hills, CA
Highest Education Level
Customer Service Representatives in Granada Hills, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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