Customer Service Representative Jobs in Gonzales, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Parts Room / Tool Room Assistant
- Don Chapin co.
- Salinas, CA (20 miles from Gonzales, CA)
- 3 days ago
- Don Chapin co.
- Salinas, CA (20 miles from Gonzales, CA)
- 3 days ago
The Don Chapin Co is seeking applications for a position for TOOL AND PARTS ASSISTANT. This is a full time position. Applicants need to have some experience in processing orders and directives,...
Customer Service Representative - Work From Home
- Seaside, CA (23 miles from Gonzales, CA)
- 11 hours ago
- Seaside, CA (23 miles from Gonzales, CA)
- 11 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkRetail Customer Service Associate
- Monterey, CA (23 miles from Gonzales, CA)
- 1 day ago
- Monterey, CA (23 miles from Gonzales, CA)
- 1 day ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Rep(07990) - 1022 Broadway Ave. #B
- Seaside, CA (23 miles from Gonzales, CA)
- 6 days ago
- Seaside, CA (23 miles from Gonzales, CA)
- 6 days ago
Customer Service Rep(07990) - 1022 Broadway Ave. #B 3.4 3.4 out of 5 stars 1022 Broadway Ave # B, Seaside, CA 93955 Job Description CSR Take in person and phone orders Complete transactions with...
Automotive Customer Service Advisor
- Monterey, CA (23 miles from Gonzales, CA)
- 9 days ago
- Monterey, CA (23 miles from Gonzales, CA)
- 9 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
- Salinas, CA (14 miles from Gonzales, CA)
- 9 days ago
- Salinas, CA (14 miles from Gonzales, CA)
- 9 days ago
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their...
- Greenfield, CA (21 miles from Gonzales, CA)
- 9 days ago
- Greenfield, CA (21 miles from Gonzales, CA)
- 9 days ago
CUSTOMER SERVICE ASSISTANT Job Title: Customer Service Assistant Department: Finance Reports To: Director of Administrative Services Employee Type: Fulltime FLSA Status: Non-exempt Effective Date:...
Client Service Representative II (Client Services)
- Monterey, CA (23 miles from Gonzales, CA)
- 10 days ago
- Monterey, CA (23 miles from Gonzales, CA)
- 10 days ago
Why CIG? At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in...
Flexible Customer Service Associate
- Monterey, CA (23 miles from Gonzales, CA)
- 10 days ago
- Monterey, CA (23 miles from Gonzales, CA)
- 10 days ago
Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right...
Retail Loss Prevention Customer Service Associate ll
- Sand City, CA (23 miles from Gonzales, CA)
- 11 days ago
- Sand City, CA (23 miles from Gonzales, CA)
- 11 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Accounts Payable/Customer Service
- Salinas, CA (14 miles from Gonzales, CA)
- 11 days ago
- Salinas, CA (14 miles from Gonzales, CA)
- 11 days ago
Our client is a long standing agricultural business located in Salinas. They seek an experienced Accounts Payable clerk to work in their busy main office located in Salinas to process and enter...
Customer Service Rep(07991) - 265 Reservation Road, Suite Q
- Marina, CA (21 miles from Gonzales, CA)
- 30+ days ago
- Marina, CA (21 miles from Gonzales, CA)
- 30+ days ago
CSRTake in person and phone ordersComplete transactions with guest at registerHelp other stations when neededClean as you goFollow food safety standardsGood Customer service skillsHelp prep pizza...
Part Time Customer Service Team Member
- Salinas, CA (14 miles from Gonzales, CA)
- 30+ days ago
- Salinas, CA (14 miles from Gonzales, CA)
- 30+ days ago
Store - SALINAS, CADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Cashier and Customer Service Specialist - Hiring Two Positions
- Seaside, CA (23 miles from Gonzales, CA)
- 30+ days ago
- Seaside, CA (23 miles from Gonzales, CA)
- 30+ days ago
Cashier and Customer Service Specialist - Hiring Two Positions Job no: 545046 Work type: Staff Location: Monterey Bay Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services,...
Customer Service Representative
- Salinas, CA (14 miles from Gonzales, CA)
- 30+ days ago
- Salinas, CA (14 miles from Gonzales, CA)
- 30+ days ago
Store 2706004: 1593 N Sanborn Rd, Salinas, California 93905 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Gonzales, CA
Moving to Gonzales, CA? Find some basic demographic data about Gonzales, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Gonzales, CA
Highest Education Level
Customer Service Representatives in Gonzales, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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