Customer Service Representative Jobs in Goleta, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Customer Service Representative
- Horizon Veterinary Specialists
- Ventura, CA (24 miles from Goleta, CA)
- 7 days ago
- Horizon Veterinary Specialists
- Ventura, CA (24 miles from Goleta, CA)
- 7 days ago
Company Description Horizon Veterinary Specialists, founded in August 2018 by five board-certified veterinarians, aims to drive positive influence in the veterinary community. With a...
Customer Service Representative Job
- Ventura, CA (24 miles from Goleta, CA)
- 5 hours ago
- Ventura, CA (24 miles from Goleta, CA)
- 5 hours ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Showroom Customer Service Representative
- Santa Barbara, CA (4 miles from Goleta, CA)
- 4 days ago
- Santa Barbara, CA (4 miles from Goleta, CA)
- 4 days ago
Were looking for a Showroom Customer Service Representative at our Santa Barbara location to help customers create their dream homes....
- Santa Barbara, CA (4 miles from Goleta, CA)
- 5 days ago
- Santa Barbara, CA (4 miles from Goleta, CA)
- 5 days ago
Job Title: Receptionist / Customer Service Administrator Location: Santa Barbara, CA Job Type: Full-time/Part-time/Contract Salary: $18 - $22 per hour Job Summary: We are seeking a professional,...
Amazon Locker+ Customer Service Associate
- Ventura, CA (24 miles from Goleta, CA)
- 7 days ago
- Ventura, CA (24 miles from Goleta, CA)
- 7 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Assistance Representative Sr- Santa Barbara Airport
- Santa Barbara, CA (4 miles from Goleta, CA)
- 7 days ago
- Santa Barbara, CA (4 miles from Goleta, CA)
- 7 days ago
Overview Enterprise Mobility has an exciting opportunity for a Full-Time Senior Customer Assistance Representative at our Santa Barbara location! This position is full time and we offer...
Lead Personal Banker (Member Service Representative IV)
- Ventura, CA (24 miles from Goleta, CA)
- 8 days ago
- Ventura, CA (24 miles from Goleta, CA)
- 8 days ago
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Lead Personal Banker (Member Service Representative IV) The pay range for this position is listed...
Personal Banker (Member Service Representative III)
- Ventura, CA (24 miles from Goleta, CA)
- 8 days ago
- Ventura, CA (24 miles from Goleta, CA)
- 8 days ago
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative III) The pay range for this position is listed...
Personal Banker (Member Service Representative II)
- Ventura, CA (24 miles from Goleta, CA)
- 8 days ago
- Ventura, CA (24 miles from Goleta, CA)
- 8 days ago
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative II) The pay range for this position is listed below....
Teller (Member Service Representative I)
- Ventura, CA (24 miles from Goleta, CA)
- 8 days ago
- Ventura, CA (24 miles from Goleta, CA)
- 8 days ago
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Teller (Member Service Representative I) The pay range for this position is listed below. Our pay...
Loss Prevention Customer Service Associate
- Santa Barbara, CA (4 miles from Goleta, CA)
- 11 days ago
- Santa Barbara, CA (4 miles from Goleta, CA)
- 11 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Insurance Customer Service Representative
- Ventura, CA (24 miles from Goleta, CA)
- 12 days ago
- Ventura, CA (24 miles from Goleta, CA)
- 12 days ago
As experts in protecting what matters most to businesses and individuals, were looking to bring on our next Account Coordinator to support our Commercial Lines department and deliver exceptional...
Retail Loss Prevention Customer Service Associate II
- Ventura, CA (24 miles from Goleta, CA)
- 13 days ago
- Ventura, CA (24 miles from Goleta, CA)
- 13 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Loss Prevention Customer Service Associate II
- Santa Barbara, CA (4 miles from Goleta, CA)
- 15 days ago
- Santa Barbara, CA (4 miles from Goleta, CA)
- 15 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Wage: $18.50/hr. Job Description : The primary function of the Customer Service Greeter is to provide world-class service to Hertz customers by providing helpful, courteous, and quality...
Demographic Data for Goleta, CA
Moving to Goleta, CA? Find some basic demographic data about Goleta, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Goleta, CA
Highest Education Level
Customer Service Representatives in Goleta, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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