Customer Service Representative Jobs in Glen Ellen, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 39 Jobs

Pizza maker & customer service

  • Vallejo, CA (19 miles from Glen Ellen, CA)
  • moments ago
  • Vallejo, CA (19 miles from Glen Ellen, CA)
  • moments ago

Need energetic experienced person to work in a pizza shop. Make pizza, deal with customers and cashieretc. Must speak English and have experience in the restaurant business.

Party Event Coordinator - Part Time Customer Service Team Member

  • Petaluma, CA (18 miles from Glen Ellen, CA)
  • 2 days ago
  • Petaluma, CA (18 miles from Glen Ellen, CA)
  • 2 days ago

Store - PETALUMA, CAPlan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver...

Part Time Customer Service Team Member

  • Petaluma, CA (18 miles from Glen Ellen, CA)
  • 2 days ago
  • Petaluma, CA (18 miles from Glen Ellen, CA)
  • 2 days ago

Store - PETALUMA, CADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Representative

  • Petaluma, CA (18 miles from Glen Ellen, CA)
  • 3 days ago
  • Petaluma, CA (18 miles from Glen Ellen, CA)
  • 3 days ago

Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

Customer Service Rep(08188) - 1561 Farmers ln

  • Santa Rosa, CA (15 miles from Glen Ellen, CA)
  • 3 days ago
  • Santa Rosa, CA (15 miles from Glen Ellen, CA)
  • 3 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Associate - Temporary

  • Napa, CA (16 miles from Glen Ellen, CA)
  • 6 days ago
  • Napa, CA (16 miles from Glen Ellen, CA)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

1007 Customer Service Representative 1 #7199

  • Vallejo, CA (19 miles from Glen Ellen, CA)
  • 7 days ago
  • Vallejo, CA (19 miles from Glen Ellen, CA)
  • 7 days ago

THE ROLE Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. ESSENTIAL...

Customer Service Representative

  • Napa, CA (16 miles from Glen Ellen, CA)
  • 9 days ago
  • Napa, CA (16 miles from Glen Ellen, CA)
  • 9 days ago

Customer Service and Claims Representative Napa, CA Hourly Rate: $21/hr. Our client is seeking a Customer Service and Claims representative to support a local wine storage facility. Your...

Part-Time Designer/Picture Framer - Customer Service Team Member

  • Petaluma, CA (18 miles from Glen Ellen, CA)
  • 11 days ago
  • Petaluma, CA (18 miles from Glen Ellen, CA)
  • 11 days ago

Store - PETALUMA, CABuild customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what theyre looking for. Provide a...

Customer Service Advisor

  • Windsor, CA (19 miles from Glen Ellen, CA)
  • 11 days ago
  • Windsor, CA (19 miles from Glen Ellen, CA)
  • 11 days ago

Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their...

Customer Service Representative

  • Vallejo, CA (19 miles from Glen Ellen, CA)
  • 14 days ago
  • Vallejo, CA (19 miles from Glen Ellen, CA)
  • 14 days ago

Customer Service Representative 2.8 2.8 out of 5 stars 3211 Sonoma Blvd, Vallejo, CA 94590 Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is...

Loss Prevention Customer Service Associate II

  • Napa, CA (16 miles from Glen Ellen, CA)
  • 17 days ago
  • Napa, CA (16 miles from Glen Ellen, CA)
  • 17 days ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service - Whole Foods

  • Novato, CA (17 miles from Glen Ellen, CA)
  • 19 days ago
  • Novato, CA (17 miles from Glen Ellen, CA)
  • 19 days ago

Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...

Amazon Locker - Customer Service

  • Santa Rosa, CA (15 miles from Glen Ellen, CA)
  • 19 days ago
  • Santa Rosa, CA (15 miles from Glen Ellen, CA)
  • 19 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Representative

  • Novato, CA (17 miles from Glen Ellen, CA)
  • 20 days ago
  • Novato, CA (17 miles from Glen Ellen, CA)
  • 20 days ago

Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....

Demographic Data for Glen Ellen, CA

Moving to Glen Ellen, CA? Find some basic demographic data about Glen Ellen, CA below.


Local
National
2,955
98
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Glen Ellen, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Glen Ellen, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Glen Ellen, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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