Customer Service Representative Jobs in Fremont, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
4735 Customer Service Specialist I
- South San Francisco, CA (24 miles from Fremont, CA)
- 4 hours ago
- South San Francisco, CA (24 miles from Fremont, CA)
- 4 hours ago
4735 Customer Service Specialist I South San Francisco, CA Department Overview: Channel Operations' mission is to ensure that the right product gets to the right place at the right time. Position...
Customer Service Rep(07903) - 2521 N. Main Street
- Walnut Creek, CA (21 miles from Fremont, CA)
- 9 hours ago
- Walnut Creek, CA (21 miles from Fremont, CA)
- 9 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(07920) - 1215 Lincoln Ave
- Alameda, CA (21 miles from Fremont, CA)
- 9 hours ago
- Alameda, CA (21 miles from Fremont, CA)
- 9 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- San Jose, CA (16 miles from Fremont, CA)
- 9 hours ago
- San Jose, CA (16 miles from Fremont, CA)
- 9 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
- Milpitas, CA (13 miles from Fremont, CA)
- 1 day ago
- Milpitas, CA (13 miles from Fremont, CA)
- 1 day ago
Overview of Position: As a Customer Service Representative, you will be responsible for delivering exceptional support by actively listening to and responding to customer inquiries and concerns....
Customer Service Representative - Work From Home
- Mountain View, CA (11 miles from Fremont, CA)
- 1 day ago
- Mountain View, CA (11 miles from Fremont, CA)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkPart Time Customer Service Associate
- San Jose, CA (16 miles from Fremont, CA)
- 1 day ago
- San Jose, CA (16 miles from Fremont, CA)
- 1 day ago
As a Part Time Customer Service Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will...
- San Mateo, CA (18 miles from Fremont, CA)
- 2 days ago
- San Mateo, CA (18 miles from Fremont, CA)
- 2 days ago
Client Services Associate SRO Marketing, Inc. San Mateo, CA, US 1 day ago Quick Job type Full-time Quick Job description We are looking to fill an immediate need for a Client Services Associate to...
Remote Work- South San Francisco, CA (24 miles from Fremont, CA)
- 2 days ago
- South San Francisco, CA (24 miles from Fremont, CA)
- 2 days ago
Customer Service Specialist SQA Solution South San Francisco, California, United States 20 hours ago Quick Job type Full-time Quick Job description Type : Contract, w2 only Duration : 5+ months...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal
- Los Gatos, CA (23 miles from Fremont, CA)
- 2 days ago
- Los Gatos, CA (23 miles from Fremont, CA)
- 2 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Representative
- Redwood City, CA (15 miles from Fremont, CA)
- 2 days ago
- Redwood City, CA (15 miles from Fremont, CA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Store Customer Service Specialist
- San Jose, CA (16 miles from Fremont, CA)
- 2 days ago
- San Jose, CA (16 miles from Fremont, CA)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Sales & Customer Service Associate
- Union City, CA (4 miles from Fremont, CA)
- 2 days ago
- Union City, CA (4 miles from Fremont, CA)
- 2 days ago
Overview Where Better Careers Begin! Massage Envy Spa Union Landing 30963 Courthouse Drive Union City, CA 94587 Do you have a passion for helping others? At the Massage Envy Spa Union Landing...
Bilingual Customer Service Specialist (Spanish)
- Palo Alto, CA (12 miles from Fremont, CA)
- 3 days ago
- Palo Alto, CA (12 miles from Fremont, CA)
- 3 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Rep(08240) - 5313 PROSPECT RD
- San Jose, CA (16 miles from Fremont, CA)
- 3 days ago
- San Jose, CA (16 miles from Fremont, CA)
- 3 days ago
Customer Service Rep(08240) - 5313 PROSPECT RD Domino's Franchise - 3.4 San Jose, CA Job Details Full-time Estimated: $38.7K - $43.1K a year 8 hours ago Qualifications Bilingual Customer service...
Demographic Data for Fremont, CA
Moving to Fremont, CA? Find some basic demographic data about Fremont, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fremont, CA
Highest Education Level
Customer Service Representatives in Fremont, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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