Customer Service Representative Jobs in Freedom, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Parts Room / Tool Room Assistant
- Don Chapin co.
- Salinas, CA (13 miles from Freedom, CA)
- 4 days ago
- Don Chapin co.
- Salinas, CA (13 miles from Freedom, CA)
- 4 days ago
The Don Chapin Co is seeking applications for a position for TOOL AND PARTS ASSISTANT. This is a full time position. Applicants need to have some experience in processing orders and directives,...
Customer Service Representative - Work From Home
- Los Gatos, CA (23 miles from Freedom, CA)
- 16 hours ago
- Los Gatos, CA (23 miles from Freedom, CA)
- 16 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkRetail Customer Service Associate
- Monterey, CA (24 miles from Freedom, CA)
- 1 day ago
- Monterey, CA (24 miles from Freedom, CA)
- 1 day ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal
- Los Gatos, CA (23 miles from Freedom, CA)
- 1 day ago
- Los Gatos, CA (23 miles from Freedom, CA)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Retail Cashier/Customer Service
- Santa Cruz, CA (22 miles from Freedom, CA)
- 2 days ago
- Santa Cruz, CA (22 miles from Freedom, CA)
- 2 days ago
Retail Cashier/Customer Service Santa Cruz, CA, USA Store 205, 2680 Soquel Ave, Santa Cruz, California, United States of America Req #13134 Tuesday, July 1, 2025 We Have An Awesome Tuition...
Customer Service Representative
- Santa Cruz, CA (22 miles from Freedom, CA)
- 4 days ago
- Santa Cruz, CA (22 miles from Freedom, CA)
- 4 days ago
Service Center Santa Cruz JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
- Gilroy, CA (12 miles from Freedom, CA)
- 6 days ago
- Gilroy, CA (12 miles from Freedom, CA)
- 6 days ago
Heat Wave Visual Customer Service Associate Easy Apply Gilroy, CA Easy Apply Job Summary: We are seeking a detailed-oriented and computer savvy Customer Service Associate to join our team on a...
Customer Service Rep(07990) - 1022 Broadway Ave. #B
- Seaside, CA (20 miles from Freedom, CA)
- 6 days ago
- Seaside, CA (20 miles from Freedom, CA)
- 6 days ago
Customer Service Rep(07990) - 1022 Broadway Ave. #B 3.4 3.4 out of 5 stars 1022 Broadway Ave # B, Seaside, CA 93955 Job Description CSR Take in person and phone orders Complete transactions with...
Pharmacy Customer Service Associate
- Gilroy, CA (12 miles from Freedom, CA)
- 7 days ago
- Gilroy, CA (12 miles from Freedom, CA)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bi-Lingual Customer Service Representative
- Gilroy, CA (12 miles from Freedom, CA)
- 7 days ago
- Gilroy, CA (12 miles from Freedom, CA)
- 7 days ago
As a Customer Service Representative you will play a critical role in the success of our sales department and customers. In this position you will: Become knowledgeable of the company products....
Customer Service Credit & Returns Rep
- Scotts Valley, CA (22 miles from Freedom, CA)
- 8 days ago
- Scotts Valley, CA (22 miles from Freedom, CA)
- 8 days ago
Summary of Job Duties: The Customer Service Representative attracts customers by answering product and service questions; suggesting information about other products and services....
Automotive Customer Service Advisor
- Monterey, CA (24 miles from Freedom, CA)
- 9 days ago
- Monterey, CA (24 miles from Freedom, CA)
- 9 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
- Salinas, CA (20 miles from Freedom, CA)
- 9 days ago
- Salinas, CA (20 miles from Freedom, CA)
- 9 days ago
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their...
Client Service Representative II (Client Services)
- Monterey, CA (24 miles from Freedom, CA)
- 10 days ago
- Monterey, CA (24 miles from Freedom, CA)
- 10 days ago
Why CIG? At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in...
Flexible Customer Service Associate
- Monterey, CA (24 miles from Freedom, CA)
- 10 days ago
- Monterey, CA (24 miles from Freedom, CA)
- 10 days ago
Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right...
Demographic Data for Freedom, CA
Moving to Freedom, CA? Find some basic demographic data about Freedom, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Freedom, CA
Highest Education Level
Customer Service Representatives in Freedom, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »