Customer Service Representative Jobs in Fallbrook, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 65 Jobs

Customer Service Rep(07732) - 1021 E Bobier Dr.

  • Vista, CA (16 miles from Fallbrook, CA)
  • 12 hours ago
  • Vista, CA (16 miles from Fallbrook, CA)
  • 12 hours ago

Customer Service Rep(07732) - 1021 E Bobier Dr. 3.4 3.4 out of 5 stars 1021 East Bobier Drive, Vista, CA 92083 Job Description Job Duties Operate all equipment. Stock ingredients from delivery...

Sales Associate

  • Mission Viejo, CA (19 miles from Fallbrook, CA)
  • 12 hours ago
  • Mission Viejo, CA (19 miles from Fallbrook, CA)
  • 12 hours ago

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...

Customer Service Representative

  • Murrieta, CA (10 miles from Fallbrook, CA)
  • 15 hours ago
  • Murrieta, CA (10 miles from Fallbrook, CA)
  • 15 hours ago

Staffmark has an outstanding opportunity for a motivated individual to fill a Customer Service Representative position in Murrieta, CA....

Administrative Customer Service

  • Temecula, CA (11 miles from Fallbrook, CA)
  • 20 hours ago
  • Temecula, CA (11 miles from Fallbrook, CA)
  • 20 hours ago

Position Overview: We are seeking a stellar, reliable Customer Service Administrator to join our team. The ideal candidate will be a friendly, organized professional who excels at delivering...

Lead Personal Banker (Member Service Representative IV)

  • San Clemente, CA (13 miles from Fallbrook, CA)
  • 2 days ago
  • San Clemente, CA (13 miles from Fallbrook, CA)
  • 2 days ago

Were always looking for diverse, talented, service-oriented people to join our exceptional team. Lead Personal Banker (Member Service Representative IV) The pay range for this position is listed...

Customer Service Associate - Temporary

  • Oceanside, CA (5 miles from Fallbrook, CA)
  • 2 days ago
  • Oceanside, CA (5 miles from Fallbrook, CA)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(08380) - 6986 El Camino Real

  • Carlsbad, CA (16 miles from Fallbrook, CA)
  • 3 days ago
  • Carlsbad, CA (16 miles from Fallbrook, CA)
  • 3 days ago

Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...

Customer Service Rep(08561) - 415 Santa Fe Dr

  • Encinitas, CA (24 miles from Fallbrook, CA)
  • 3 days ago
  • Encinitas, CA (24 miles from Fallbrook, CA)
  • 3 days ago

Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Service Representative

  • Vista, CA (16 miles from Fallbrook, CA)
  • 3 days ago
  • Vista, CA (16 miles from Fallbrook, CA)
  • 3 days ago

Store 2701984: 795 Shadow Ridge Dr, Vista, California 92083 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Retail Customer Service Associate

  • San Clemente, CA (13 miles from Fallbrook, CA)
  • 3 days ago
  • San Clemente, CA (13 miles from Fallbrook, CA)
  • 3 days ago

POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...

Store Customer Service Specialist - Part Time

  • Vista, CA (16 miles from Fallbrook, CA)
  • 7 days ago
  • Vista, CA (16 miles from Fallbrook, CA)
  • 7 days ago

The individual selected for this PART TIME role will be expected to work at Store 701520, located at: 2070 Hacienda Dr Ste L, Vista, CA 92081 This PART TIME position is essential to the success of...

Remote Customer Service Representative

  • Carlsbad, CA (16 miles from Fallbrook, CA)
  • 7 days ago
  • Carlsbad, CA (16 miles from Fallbrook, CA)
  • 7 days ago

Overview As a Work From Home "Customer Service Representative", you'll work directly with customers who call our inbound phone center, selling them top fitness products and services and be the voice...

Remote Work

Veterinary Client Service Representative

  • San Marcos, CA (16 miles from Fallbrook, CA)
  • 8 days ago
  • San Marcos, CA (16 miles from Fallbrook, CA)
  • 8 days ago

We foster a team atmosphere and we would like a positive, hard working Customer Service Representative to the team....

Veterinary Client Service Representative - Part-Time

  • Mission Viejo, CA (19 miles from Fallbrook, CA)
  • 9 days ago
  • Mission Viejo, CA (19 miles from Fallbrook, CA)
  • 9 days ago

Look for: Client Service Representative Mission Viejo, CA Part-Time: *Weekend availability needed. Who We Are Dont let our name fool youAnimal Urgent Care of South Orange County is a fully...

Customer Service Representative

  • San Juan Capistrano, CA (19 miles from Fallbrook, CA)
  • 10 days ago
  • San Juan Capistrano, CA (19 miles from Fallbrook, CA)
  • 10 days ago

Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

Demographic Data for Fallbrook, CA

Moving to Fallbrook, CA? Find some basic demographic data about Fallbrook, CA below.


Local
National
51,614
967
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Fallbrook, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fallbrook, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fallbrook, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »