Customer Service Representative Jobs in Escondido, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 76 Jobs

GEICO Customer Service Representative

  • GEICO
  • Poway, CA (6 miles from Escondido, CA)
  • 15 days ago
  • Poway, CA (6 miles from Escondido, CA)
  • 15 days ago

Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!...

In Person

Customer Service - Self Storage Manager

  • Public Storage
  • Solana Beach, CA (15 miles from Escondido, CA)
  • 2 hours ago
  • Solana Beach, CA (15 miles from Escondido, CA)
  • 2 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

In Person

Customer Service Clerk

  • Vons
  • Encinitas, CA (16 miles from Escondido, CA)
  • 15 hours ago
  • Encinitas, CA (16 miles from Escondido, CA)
  • 15 hours ago

A Day in the Life: As a Customer Service Clerk, you will be responsible for providing high-quality customer service in accordance with our company's standards and policies. Your role will involve...

In Person

Shelton Cleaners Now Hiring: Customer Service Representative (CSR)

  • Del Mar, CA (14 miles from Escondido, CA)
  • 1 day ago
  • Del Mar, CA (14 miles from Escondido, CA)
  • 1 day ago

Shelton Cleaners is looking for a friendly, detailoriented Customer Service Representative who takes pride in handling garments with care and delivering an exceptional customer experience....

In Person

Customer Service - Pacific Coast Plaza Rack

  • Nordstrom
  • Oceanside, CA (23 miles from Escondido, CA)
  • 1 day ago
  • Oceanside, CA (23 miles from Escondido, CA)
  • 1 day ago

Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a welcoming and...

In Person

Automotive Customer Service Advisor

  • Icahn Automotive
  • El Cajon, CA (22 miles from Escondido, CA)
  • 1 day ago
  • El Cajon, CA (22 miles from Escondido, CA)
  • 1 day ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

In Person

Customer Service Representative, Full or Part Time

  • Circle K
  • Escondido, CA
  • 1 day ago
  • Escondido, CA
  • 1 day ago

Store 2708545: 1161 E Valley Pkwy, Escondido, California 92025 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...

In Person Part Time

Customer Service

  • KFC
  • Oceanside, CA (24 miles from Escondido, CA)
  • 1 day ago
  • Oceanside, CA (24 miles from Escondido, CA)
  • 1 day ago

The Team Member plays a vital role in delivering the KFC brand experience by providing excellent guest service, preparing high-quality food, maintaining a clean and safe restaurant environment,...

In Person

Cashier/Customer Service

  • Del Mar, CA (14 miles from Escondido, CA)
  • 2 days ago
  • Del Mar, CA (14 miles from Escondido, CA)
  • 2 days ago

Immediate position - Cashier for Fuel and Convenience Store. Full and Part Time Shifts available APPLY IN PERSON @ Del Mar Shell, 2205 Via de la Valle, Del Mar, CA 92014 The ideal candidate is...

In Person

Customer Service - El Camino Promenade Rack

  • Nordstrom
  • Encinitas, CA (16 miles from Escondido, CA)
  • 2 days ago
  • Encinitas, CA (16 miles from Escondido, CA)
  • 2 days ago

Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a welcoming and...

In Person

Customer Service Associate - Morning Shift

  • Raising Cane's
  • San Marcos, CA (10 miles from Escondido, CA)
  • 2 days ago
  • San Marcos, CA (10 miles from Escondido, CA)
  • 2 days ago

Starting hiring pay at: $ 20.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

In Person

Customer Service Representative

  • Circle K
  • Poway, CA (6 miles from Escondido, CA)
  • 4 days ago
  • Poway, CA (6 miles from Escondido, CA)
  • 4 days ago

Store 2709457: 14863 Pomerado Rd, Poway, California 92064 Shift Availability Flexible Availability Time Type Part time Customer Service Representative We want you to join our team as a Customer Service...

In Person

Assistant Customer Service Manager

  • Helix Water District
  • La Mesa, CA (22 miles from Escondido, CA)
  • 4 days ago
  • La Mesa, CA (22 miles from Escondido, CA)
  • 4 days ago

Assistant Customer Service Manager Helix Water District - 4.4 La Mesa, CA Job Details Full-time $62.87 - $80.24 an hour 1 day ago Benefits Paid holidays Health insurance Tuition reimbursement...

In Person

Customer Service Rep/Sr. Customer Service Rep

  • new_mexico_gas_company
  • Carlsbad, CA (16 miles from Escondido, CA)
  • 4 days ago
  • Carlsbad, CA (16 miles from Escondido, CA)
  • 4 days ago

This position will be open to internal and external applicants and will close on Sunday, June 7, 2026. The Customer Service Rep position pays between $43,040 to $53,800, and the Senior Customer...

In Person

Graveyard Customer Service Representative

  • Circle K
  • Oceanside, CA (23 miles from Escondido, CA)
  • 4 days ago
  • Oceanside, CA (23 miles from Escondido, CA)
  • 4 days ago

Service Representative....

In Person

Demographic Data for Escondido, CA

Moving to Escondido, CA? Find some basic demographic data about Escondido, CA below.


Local
National
182,459
4,150
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Escondido, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Escondido, CA offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Escondido, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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