Customer Service Representative Jobs in Escondido, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Remote Customer Service - CA Only (Remote)
- Furer Organization
- San Diego, CA (17 miles from Escondido, CA)
- 4 days ago
- Furer Organization
- San Diego, CA (17 miles from Escondido, CA)
- 4 days ago
Join our team at Furer Organization as a Customer Service representative!...
Remote WorkCustomer Service Job In A Fast-Pac Modern Office
- Escondido, CA
- 12 hours ago
- Escondido, CA
- 12 hours ago
The world of work is changingshort commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. Weve...
Customer Service Associate - Temporary
- Oceanside, CA (23 miles from Escondido, CA)
- 13 hours ago
- Oceanside, CA (23 miles from Escondido, CA)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(07719) - 7960 University Ave
- La Mesa, CA (22 miles from Escondido, CA)
- 1 day ago
- La Mesa, CA (22 miles from Escondido, CA)
- 1 day ago
Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us....
Customer Service Rep(08380) - 6986 El Camino Real
- Carlsbad, CA (16 miles from Escondido, CA)
- 1 day ago
- Carlsbad, CA (16 miles from Escondido, CA)
- 1 day ago
Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Customer Service Rep(08561) - 415 Santa Fe Dr
- Encinitas, CA (16 miles from Escondido, CA)
- 2 days ago
- Encinitas, CA (16 miles from Escondido, CA)
- 2 days ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Representative
- Vista, CA (14 miles from Escondido, CA)
- 2 days ago
- Vista, CA (14 miles from Escondido, CA)
- 2 days ago
Store 2701984: 795 Shadow Ridge Dr, Vista, California 92083 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse...
Customer Service Representative - Education
- Rancho Santa Fe, CA (11 miles from Escondido, CA)
- 4 days ago
- Rancho Santa Fe, CA (11 miles from Escondido, CA)
- 4 days ago
The Customer Service Representative will provide high quality customer service to Education department clients and all other visitors....
Store Customer Service Specialist - Part Time
- Vista, CA (14 miles from Escondido, CA)
- 5 days ago
- Vista, CA (14 miles from Escondido, CA)
- 5 days ago
The individual selected for this PART TIME role will be expected to work at Store 701520, located at: 2070 Hacienda Dr Ste L, Vista, CA 92081 This PART TIME position is essential to the success of...
Remote Customer Service Representative
- Carlsbad, CA (16 miles from Escondido, CA)
- 5 days ago
- Carlsbad, CA (16 miles from Escondido, CA)
- 5 days ago
Overview As a Work From Home "Customer Service Representative", you'll work directly with customers who call our inbound phone center, selling them top fitness products and services and be the voice...
Remote Work- Santee, CA (15 miles from Escondido, CA)
- 6 days ago
- Santee, CA (15 miles from Escondido, CA)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Veterinary Client Service Representative
- San Marcos, CA (10 miles from Escondido, CA)
- 7 days ago
- San Marcos, CA (10 miles from Escondido, CA)
- 7 days ago
We foster a team atmosphere and we would like a positive, hard working Customer Service Representative to the team....
- San Marcos, CA (10 miles from Escondido, CA)
- 7 days ago
- San Marcos, CA (10 miles from Escondido, CA)
- 7 days ago
Position Type: Regular Your opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...
Customer Service Representative 10PM-6AM GRAVEYARD SHIFT HIRING NOW
- Poway, CA (6 miles from Escondido, CA)
- 8 days ago
- Poway, CA (6 miles from Escondido, CA)
- 8 days ago
Store 2709457: 14863 Pomerado Rd, Poway, California 92064 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Escondido, CA
Moving to Escondido, CA? Find some basic demographic data about Escondido, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Escondido, CA
Highest Education Level
Customer Service Representatives in Escondido, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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