Customer Service Representative Jobs in Escondido, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 85 Jobs
Furer Organization

Remote Customer Service - CA Only (Remote)

Join our team at Furer Organization as a Customer Service representative!...

Remote Work

Customer Service and Field Supervisor

  • La Mesa, CA (22 miles from Escondido, CA)
  • 10 hours ago
  • La Mesa, CA (22 miles from Escondido, CA)
  • 10 hours ago

Field Supervisor/CS Rep (San Diego County) www.combath.com Compensation: $24-$30/hr DOE employment type: full-time job title: Field Supervisor/CS Rep Field Supervisor/CS Rep Seeking a full-time...

Customer Service Representative

  • La Mesa, CA (22 miles from Escondido, CA)
  • 12 hours ago
  • La Mesa, CA (22 miles from Escondido, CA)
  • 12 hours ago

Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....

Customer Service Represenative

  • Encinitas, CA (16 miles from Escondido, CA)
  • 16 hours ago
  • Encinitas, CA (16 miles from Escondido, CA)
  • 16 hours ago

We are looking to add a Customer Service Representative to our team at Holiday Pet Hotel REPORTS TO: General Manager PAY: $16.25 /hour + tips CORE RESPONSIBILITES (include but are not limited to): Supports...

Customer Service Representative

  • Carlsbad, CA (16 miles from Escondido, CA)
  • 1 day ago
  • Carlsbad, CA (16 miles from Escondido, CA)
  • 1 day ago

At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....

Customer Service Rep(08407) - 3211 Holiday Ct

  • La Jolla, CA (20 miles from Escondido, CA)
  • 2 days ago
  • La Jolla, CA (20 miles from Escondido, CA)
  • 2 days ago

Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Laundry Processor and Customer Service Rep

  • El Cajon, CA (22 miles from Escondido, CA)
  • 3 days ago
  • El Cajon, CA (22 miles from Escondido, CA)
  • 3 days ago

Youre responsibilities will be: Washing, drying and folding laundry Helping Customers Cleaning the store The second position is a customer service representative with data entry skills....

PIZZERIA Customer Service

  • Del Mar, CA (14 miles from Escondido, CA)
  • 3 days ago
  • Del Mar, CA (14 miles from Escondido, CA)
  • 3 days ago

Our customer service team is responsible for reheating slices for customers, making salads and pastas to order, taking phone orders and collecting payment....

Customer Service Representative

  • Carlsbad, CA (16 miles from Escondido, CA)
  • 3 days ago
  • Carlsbad, CA (16 miles from Escondido, CA)
  • 3 days ago

Customer Service Rep Job Description The Customer Service Rep will focus on managing data entry tasks and organizing email communications effectively. The role requires responding to emails,...

Member Service Representative (Full-Time) - Rancho San Diego

  • El Cajon, CA (22 miles from Escondido, CA)
  • 4 days ago
  • El Cajon, CA (22 miles from Escondido, CA)
  • 4 days ago

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA,...

Customer Service Representative

  • Poway, CA (6 miles from Escondido, CA)
  • 6 days ago
  • Poway, CA (6 miles from Escondido, CA)
  • 6 days ago

Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!...

Customer Service Associate I

  • Encinitas, CA (16 miles from Escondido, CA)
  • 6 days ago
  • Encinitas, CA (16 miles from Escondido, CA)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Rep(08300) - 603 Sycamore Ave.

  • Vista, CA (14 miles from Escondido, CA)
  • 6 days ago
  • Vista, CA (14 miles from Escondido, CA)
  • 6 days ago

Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Service Associate I

  • Poway, CA (6 miles from Escondido, CA)
  • 6 days ago
  • Poway, CA (6 miles from Escondido, CA)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Lakeside, CA (15 miles from Escondido, CA)
  • 6 days ago
  • Lakeside, CA (15 miles from Escondido, CA)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Demographic Data for Escondido, CA

Moving to Escondido, CA? Find some basic demographic data about Escondido, CA below.


Local
National
182,459
4,150
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Escondido, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Escondido, CA offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Escondido, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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