Customer Service Representative Jobs in Empire, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 16 Jobs

Customer Service Representative - Work From Home

  • Oakdale, CA (12 miles from Empire, CA)
  • 11 hours ago
  • Oakdale, CA (12 miles from Empire, CA)
  • 11 hours ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Representative

  • Empire, CA
  • 1 day ago
  • Empire, CA
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service - Self Storage Manager

  • Modesto, CA (6 miles from Empire, CA)
  • 4 days ago
  • Modesto, CA (6 miles from Empire, CA)
  • 4 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Associate

  • Modesto, CA (6 miles from Empire, CA)
  • 4 days ago
  • Modesto, CA (6 miles from Empire, CA)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Hilmar, CA (16 miles from Empire, CA)
  • 11 days ago
  • Hilmar, CA (16 miles from Empire, CA)
  • 11 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Copperopolis, CA (23 miles from Empire, CA)
  • 14 days ago
  • Copperopolis, CA (23 miles from Empire, CA)
  • 14 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Warranty Representative

  • Manteca, CA (20 miles from Empire, CA)
  • 15 days ago
  • Manteca, CA (20 miles from Empire, CA)
  • 15 days ago

In addition, the Customer Service Representative will carry out homeowner orientations and follow-up with homeowners periodically at designated times....

Part Time Customer Service and Sales Associate

  • Manteca, CA (20 miles from Empire, CA)
  • 16 days ago
  • Manteca, CA (20 miles from Empire, CA)
  • 16 days ago

The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to...

U-Box Customer Care Representative (CDL)

  • Manteca, CA (20 miles from Empire, CA)
  • 17 days ago
  • Manteca, CA (20 miles from Empire, CA)
  • 17 days ago

Compensation Range: $19.00 to $40.00 Hourly Location: 255 A Northgate Dr, Manteca, California 95337 United States of America Have you ever wished the open road could be your office? If so, then...

Customer Service Technician - Heavy Construction Equipment

  • Modesto, CA (6 miles from Empire, CA)
  • 21 days ago
  • Modesto, CA (6 miles from Empire, CA)
  • 21 days ago

Customer Service Technician – Heavy Construction Equipment A well-established global equipment manufacturer is seeking a Customer Service Technician with strong mechanical, electrical, and...

Customer Service Rep(08587) - 1630 E. Hatch Road, Suite E

  • Modesto, CA (6 miles from Empire, CA)
  • 30+ days ago
  • Modesto, CA (6 miles from Empire, CA)
  • 30+ days ago

Company Description Job Description As a CSR, responsibilities are: aking customer orders and up selling. aling with customers concerns. G eting customers within 10 seconds. Ca handling. Kee ng...

Customer Service Rep(08688) - 1419 Standiford Avenue, Suite 1

  • Modesto, CA (6 miles from Empire, CA)
  • 30+ days ago
  • Modesto, CA (6 miles from Empire, CA)
  • 30+ days ago

Company Description Job Description Take in person and phone orders Complete transactions with guest at register Help other stations when needed Clean as you go Follow food safety standards Good...

Customer Service Representative

  • Manteca, CA (20 miles from Empire, CA)
  • 90+ days ago
  • Manteca, CA (20 miles from Empire, CA)
  • 90+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Retail Customer Service Cashier

  • Patterson, CA (20 miles from Empire, CA)
  • 90+ days ago
  • Patterson, CA (20 miles from Empire, CA)
  • 90+ days ago

Req ID: 463934 Address: 55 S. Rogers Road Patterson, CA, 95363 Benefits: * $16.00 - $18.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...

Insurance Agent (Sales, Customer Service)

  • Manteca, CA (20 miles from Empire, CA)
  • 90+ days ago
  • Manteca, CA (20 miles from Empire, CA)
  • 90+ days ago

Pay Range: $50000 - $110000 / year Sign-On Bonus Opportunity of up to $3,500* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...

Demographic Data for Empire, CA

Moving to Empire, CA? Find some basic demographic data about Empire, CA below.


Local
National
2,130
18
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Empire, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Empire, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Empire, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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