Customer Service Representative Jobs in Elk Grove, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 121 Jobs

Customer Service Representative - FT

  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 45+ days ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 45+ days ago

$17.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Service / Brand Ambassador Starting at: $22/hour FULL TIME

  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 3 hours ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 3 hours ago

Receptionist / Sales Coordinator. $500 SIGNING BONUS FOR THE PERFECT CANDIDATE! Read the description below to see if this is you: This is a FUN position! We need a high energy, outgoing individual...

Bilingual Customer Service Representative (Spanish & English)

  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 11 hours ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 11 hours ago

As a Bilingual Customer Service Representative - (Spanish-English) working remotely in Sacramento, CA, youll be a part of bringing humanity to business. Our employees have spoken....

Remote Work

Customer Service Rep(08685) - 4401 Gateway Park Boulevard, Suite 120

  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 12 hours ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 12 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(08689) - 3000 Green Valley Road, Suite 16

  • Cameron Park, CA (21 miles from Elk Grove, CA)
  • 12 hours ago
  • Cameron Park, CA (21 miles from Elk Grove, CA)
  • 12 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

Customer Service Representative - Police Department

  • Citrus Heights, CA (17 miles from Elk Grove, CA)
  • 16 hours ago
  • Citrus Heights, CA (17 miles from Elk Grove, CA)
  • 16 hours ago

Customer Service Representative - Police Department Salary $46,675.20 - $58,260.80 Annually Location Police Department Job Type Full-Time Job Number 2025-00013 Department Police Opening Date 06/30/2025...

Commercial Client Services Representative

  • Roseville, CA (20 miles from Elk Grove, CA)
  • 16 hours ago
  • Roseville, CA (20 miles from Elk Grove, CA)
  • 16 hours ago

Handle calls with professionalism, demonstrating a sense of ownership, with a foal of one call resolution achieving established service standards....

Customer Service/Sales

  • West Sacramento, CA (16 miles from Elk Grove, CA)
  • 1 day ago
  • West Sacramento, CA (16 miles from Elk Grove, CA)
  • 1 day ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Junior Sales Associate / Customer Service Rep. $25 Hr.

  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 1 day ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 1 day ago

This job can be part time or full time, please reply with your resume and tell us about yourself and if you prefer a part time or full time position. Job Summary: In this key role, you will...

Customer Service Repsentative

  • Roseville, CA (20 miles from Elk Grove, CA)
  • 1 day ago
  • Roseville, CA (20 miles from Elk Grove, CA)
  • 1 day ago

Service Center Roseville - Industrial S JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...

Personal Banker (Member Service Representative III)

  • Elk Grove, CA
  • 2 days ago
  • Elk Grove, CA
  • 2 days ago

Were always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative III) The pay range for this position is listed...

Customer Service Representative - Police Department

  • Citrus Heights, CA (17 miles from Elk Grove, CA)
  • 2 days ago
  • Citrus Heights, CA (17 miles from Elk Grove, CA)
  • 2 days ago

Recruitment Timeline Minimum Qualifications Screening: 6/30/2025 - 7/11/2025 Best Qualified Screening: 7/14/2025 - 7/18/2025 Performs a variety of record keeping, general clerical, transaction...

Customer Service Rep08559) - 8008 Walerga Road, Suite 400

  • Antelope, CA (19 miles from Elk Grove, CA)
  • 2 days ago
  • Antelope, CA (19 miles from Elk Grove, CA)
  • 2 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Student Assistant - Front Desk Attendant/Membership & Customer Service - (Sac State Students Only)

  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 2 days ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 2 days ago

The WELL on the campus of Sacramento State is seeking students to work part-time as Front Desk Attendants. Front Desk Attendants are the first customer service line for The WELLs recreation...

Customer Service and Car Cleaner - Rental Car

  • Elk Grove, CA
  • 3 days ago
  • Elk Grove, CA
  • 3 days ago

We are looking for a someone with great attitude and experience in customer service as well as car cleaning. This can be permanent job based on your experience in customer service, car cleaning...

Demographic Data for Elk Grove, CA

Moving to Elk Grove, CA? Find some basic demographic data about Elk Grove, CA below.


Local
National
186,349
2,843
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Elk Grove, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Elk Grove, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Elk Grove, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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