Customer Service Representative Jobs in El Toro, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Immediate Customer Service
- Chino, CA (24 miles from El Toro, CA)
- 7 hours ago
- Chino, CA (24 miles from El Toro, CA)
- 7 hours ago
un Bilingual Immediate Customer Service (Fontana) Valley near Sierra compensation: $700-$1,000 Week Immediate customer service position available. Call to book interview if hired start this week....
Customer Service Representative
- Irvine, CA (10 miles from El Toro, CA)
- 11 hours ago
- Irvine, CA (10 miles from El Toro, CA)
- 11 hours ago
The Customer Service Representative assists customers with all aspects of the order taking process, answers questions about products, and processes returns, and works cross functionally across departments...
Customer Service Representative - Work From Home
- Ladera Ranch, CA (4 miles from El Toro, CA)
- 16 hours ago
- Ladera Ranch, CA (4 miles from El Toro, CA)
- 16 hours ago
FT Customer Service Representative - Work From Home Location: Ladera Ranch [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote WorkCustomer Service Representative
- Corona, CA (20 miles from El Toro, CA)
- 1 day ago
- Corona, CA (20 miles from El Toro, CA)
- 1 day ago
AppleOne has partnered with a growing HVAC organization to assist them in hiring a Customer Service Representative to join their team!...
Customer Service Representative, Physician Billing - FT/Days
- Santa Ana, CA (13 miles from El Toro, CA)
- 1 day ago
- Santa Ana, CA (13 miles from El Toro, CA)
- 1 day ago
The Customer Service Representative is responsible to successfully handle all incoming patient phone calls....
Customer Service Senior Representative
- Chino, CA (24 miles from El Toro, CA)
- 1 day ago
- Chino, CA (24 miles from El Toro, CA)
- 1 day ago
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will...
Customer Service Rep(08142) - 16486 Bolsa Chica St
- Huntington Beach, CA (18 miles from El Toro, CA)
- 1 day ago
- Huntington Beach, CA (18 miles from El Toro, CA)
- 1 day ago
Company Description Job Description General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare...
Member Service Representative (Full-Time) - Santa Ana
- Santa Ana, CA (13 miles from El Toro, CA)
- 1 day ago
- Santa Ana, CA (13 miles from El Toro, CA)
- 1 day ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
Customer Service Tech: IE North
- Corona, CA (20 miles from El Toro, CA)
- 1 day ago
- Corona, CA (20 miles from El Toro, CA)
- 1 day ago
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high...
Customer Service Tech: SCIE South
- Corona, CA (20 miles from El Toro, CA)
- 1 day ago
- Corona, CA (20 miles from El Toro, CA)
- 1 day ago
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high...
- Santa Ana, CA (13 miles from El Toro, CA)
- 2 days ago
- Santa Ana, CA (13 miles from El Toro, CA)
- 2 days ago
Our client is looking for Customer Service Representatives to work in an inbound/outbound call center. The company is growing and is looking for employees that will want to grow with them....
Commercial Client Services Representative
- Irvine, CA (10 miles from El Toro, CA)
- 2 days ago
- Irvine, CA (10 miles from El Toro, CA)
- 2 days ago
Handle calls with professionalism, demonstrating a sense of ownership, with a foal of one call resolution achieving established service standards. + Demonstrates compliance with all bank regulations...
Administrative Paid Associate Director if Ticketing and Customer Service Laguna Playhouse Lagun[ .]
- Laguna Beach, CA (5 miles from El Toro, CA)
- 2 days ago
- Laguna Beach, CA (5 miles from El Toro, CA)
- 2 days ago
Associate Director if Ticketing and Customer Service Director of Marketing, Communications, and Public Relations Full time, Regular, Exempt $68,640 - $70,000 Medical & Dental (Shared Expense);...
- Irvine, CA (10 miles from El Toro, CA)
- 2 days ago
- Irvine, CA (10 miles from El Toro, CA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Senior Manager
- Stanton, CA (21 miles from El Toro, CA)
- 2 days ago
- Stanton, CA (21 miles from El Toro, CA)
- 2 days ago
Job Details Job Location: Corp (Stanton) - Stanton, CA Position Type: Full Time Education Level: Bachelor's Degree Salary Range: Undisclosed Job Shift: Day Job Category: Call Center/Customer...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in El Toro, CA
Highest Education Level
Customer Service Representatives in El Toro, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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