Customer Service Representative Jobs in El Dorado, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Roseville, CA (24 miles from El Dorado, CA)
- moments ago
- Roseville, CA (24 miles from El Dorado, CA)
- moments ago
Service Center Roseville - Industrial S JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...
Customer Service/ Lot Attendant
- Roseville, CA (24 miles from El Dorado, CA)
- 12 hours ago
- Roseville, CA (24 miles from El Dorado, CA)
- 12 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Placerville, CA (10 miles from El Dorado, CA)
- 1 day ago
- Placerville, CA (10 miles from El Dorado, CA)
- 1 day ago
El Dorado Disposal, a Waste Connections company, is looking for a high energy Customer Service Representative to join the team in Placerville, CA! The schedule will be Monday-Friday 8:30am-5pm....
Customer Service Rep(08560) - 5131 Foothills Blvd., Suite 7
- Roseville, CA (24 miles from El Dorado, CA)
- 2 days ago
- Roseville, CA (24 miles from El Dorado, CA)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(08541) - 10923 Olson Dr.
- Rancho Cordova, CA (22 miles from El Dorado, CA)
- 2 days ago
- Rancho Cordova, CA (22 miles from El Dorado, CA)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(07996) - 1331 Broadway, Placerville, CA 95667
- Placerville, CA (10 miles from El Dorado, CA)
- 2 days ago
- Placerville, CA (10 miles from El Dorado, CA)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Roseville, CA (24 miles from El Dorado, CA)
- 5 days ago
- Roseville, CA (24 miles from El Dorado, CA)
- 5 days ago
About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat...
Medical Screener - Reception Technician (Customer Service)
- Citrus Heights, CA (23 miles from El Dorado, CA)
- 5 days ago
- Citrus Heights, CA (23 miles from El Dorado, CA)
- 5 days ago
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. In compliance with...
Overnight Client Service Representative (Receptionist)
- Loomis, CA (22 miles from El Dorado, CA)
- 5 days ago
- Loomis, CA (22 miles from El Dorado, CA)
- 5 days ago
We are seeking an experienced Client Service Representative (CSR) to join our overnight team at VCA Loomis Basin Veterinary Clinic. Compensation is dependent upon experience. At VCA Animal...
Amazon Locker+ Customer Service Associate
- Folsom, CA (16 miles from El Dorado, CA)
- 7 days ago
- Folsom, CA (16 miles from El Dorado, CA)
- 7 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Amazon Locker - Customer Service
- Roseville, CA (24 miles from El Dorado, CA)
- 7 days ago
- Roseville, CA (24 miles from El Dorado, CA)
- 7 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Rancho Cordova, CA (22 miles from El Dorado, CA)
- 7 days ago
- Rancho Cordova, CA (22 miles from El Dorado, CA)
- 7 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Manager, Sales and Customer Service
- Roseville, CA (24 miles from El Dorado, CA)
- 7 days ago
- Roseville, CA (24 miles from El Dorado, CA)
- 7 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative
- Pollock Pines, CA (22 miles from El Dorado, CA)
- 10 days ago
- Pollock Pines, CA (22 miles from El Dorado, CA)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Support Representative
- El Dorado Hills, CA (13 miles from El Dorado, CA)
- 11 days ago
- El Dorado Hills, CA (13 miles from El Dorado, CA)
- 11 days ago
About KEV: KEV Group is an enterprise SaaS company that provides an all-in-one activity fund management solution for K-12 schools. By seamlessly integrating and automating all fee management...
Demographic Data for El Dorado, CA
Moving to El Dorado, CA? Find some basic demographic data about El Dorado, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in El Dorado, CA
Highest Education Level
Customer Service Representatives in El Dorado, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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