Customer Service Representative Jobs in Dublin, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Concord, CA (17 miles from Dublin, CA)
- 8 hours ago
- Concord, CA (17 miles from Dublin, CA)
- 8 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
- Pittsburg, CA (20 miles from Dublin, CA)
- 16 hours ago
- Pittsburg, CA (20 miles from Dublin, CA)
- 16 hours ago
Overview Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in...
Customer Service Rep(07778) - 901 Sunvalley Blvd
- Concord, CA (17 miles from Dublin, CA)
- 17 hours ago
- Concord, CA (17 miles from Dublin, CA)
- 17 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Milpitas, CA (20 miles from Dublin, CA)
- 21 hours ago
- Milpitas, CA (20 miles from Dublin, CA)
- 21 hours ago
Overview of Position: As a Customer Service Representative, you will be responsible for delivering exceptional support by actively listening to and responding to customer inquiries and concerns....
Customer Service Representative - Work From Home
- Mountain View, CA (22 miles from Dublin, CA)
- 1 day ago
- Mountain View, CA (22 miles from Dublin, CA)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote Work- San Mateo, CA (24 miles from Dublin, CA)
- 1 day ago
- San Mateo, CA (24 miles from Dublin, CA)
- 1 day ago
Client Services Associate SRO Marketing, Inc. San Mateo, CA, US 1 day ago Quick Job type Full-time Quick Job description We are looking to fill an immediate need for a Client Services Associate to...
Remote WorkLead Bilingual Customer Service Representative
- San Leandro, CA (13 miles from Dublin, CA)
- 1 day ago
- San Leandro, CA (13 miles from Dublin, CA)
- 1 day ago
Lead Bilingual Customer Service Representative Location: San Leandro, California 94577 Duration: 6+ Months, Contract Shift Details: (MONDAY-FRIDAY, 7AM-3:30PM) Pay Rate: $23.00 JOB DESCRIPTION As a...
Customer Service Specialist I - Part Time
- Concord, CA (17 miles from Dublin, CA)
- 2 days ago
- Concord, CA (17 miles from Dublin, CA)
- 2 days ago
Serving as the front line customer service representative Opening and closing the community center Walking customer through the premises prior to and after the event Providing coordination and support...
Customer Service Associate - Temporary
- Pleasant Hill, CA (18 miles from Dublin, CA)
- 2 days ago
- Pleasant Hill, CA (18 miles from Dublin, CA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Berkeley, CA (22 miles from Dublin, CA)
- 2 days ago
- Berkeley, CA (22 miles from Dublin, CA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Sales & Customer Service Associate
- Union City, CA (10 miles from Dublin, CA)
- 2 days ago
- Union City, CA (10 miles from Dublin, CA)
- 2 days ago
Overview Where Better Careers Begin! Massage Envy Spa Union Landing 30963 Courthouse Drive Union City, CA 94587 Do you have a passion for helping others? At the Massage Envy Spa Union Landing...
- Emeryville, CA (22 miles from Dublin, CA)
- 2 days ago
- Emeryville, CA (22 miles from Dublin, CA)
- 2 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Bilingual Customer Service Specialist (Spanish)
- Palo Alto, CA (22 miles from Dublin, CA)
- 2 days ago
- Palo Alto, CA (22 miles from Dublin, CA)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Walnut Creek, CA (13 miles from Dublin, CA)
- 2 days ago
- Walnut Creek, CA (13 miles from Dublin, CA)
- 2 days ago
The Client Services Representative serves as the first point of customer ("client") contact, answering inbound phone calls, responding to e-mail correspondence, and providing information about...
Technical Customer Support Representative
- Pleasanton, CA (5 miles from Dublin, CA)
- 2 days ago
- Pleasanton, CA (5 miles from Dublin, CA)
- 2 days ago
center experience Ability to work within common support metric goals and KPIs, e.g., SL, ASA, AHT Experience in SaaS support, with fast mastery of the Vagaro platform, including hardware Patience,...
Demographic Data for Dublin, CA
Moving to Dublin, CA? Find some basic demographic data about Dublin, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Dublin, CA
Highest Education Level
Customer Service Representatives in Dublin, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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