Customer Service Representative Jobs in Cutten, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Registered Client Service Associate
- Eureka, CA (2 miles from Cutten, CA)
- 13 hours ago
- Eureka, CA (2 miles from Cutten, CA)
- 13 hours ago
Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) teams on a daily basis. Through regular interactions with clients, individuals in...
Client Service Specialist - Eureka Float
- Eureka, CA (2 miles from Cutten, CA)
- 2 days ago
- Eureka, CA (2 miles from Cutten, CA)
- 2 days ago
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
- Fortuna, CA (12 miles from Cutten, CA)
- 2 days ago
- Fortuna, CA (12 miles from Cutten, CA)
- 2 days ago
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
Pharmacy Customer Service Associate
- Fortuna, CA (12 miles from Cutten, CA)
- 6 days ago
- Fortuna, CA (12 miles from Cutten, CA)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Insurance Agent (Sales, Customer Service)
- Eureka, CA (2 miles from Cutten, CA)
- 45+ days ago
- Eureka, CA (2 miles from Cutten, CA)
- 45+ days ago
Pay Range: $50000 - $110000 / year Sign-On Bonus Opportunity of up to $3,500* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
Customer Service / Lot Attendant Evenings/Weekends $17.50
- Eureka, CA (2 miles from Cutten, CA)
- 45+ days ago
- Eureka, CA (2 miles from Cutten, CA)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Part Time Customer Service/Lot Attendant
- McKinleyville, CA (14 miles from Cutten, CA)
- 90+ days ago
- McKinleyville, CA (14 miles from Cutten, CA)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Part-time, Extra-Help Library Assistant I: Customer Service: Eel River Valley
- Eureka, CA (2 miles from Cutten, CA)
- 90+ days ago
- Eureka, CA (2 miles from Cutten, CA)
- 90+ days ago
DEFINITION Please Note: This is a part-time, non-benefited Extra-Help position. *Part-time, Extra Help* Library Assistant I: Customer Service: Eel River Valley Are you an excellent communicator...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Cutten, CA
Highest Education Level
Customer Service Representatives in Cutten, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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