Customer Service Representative Jobs in Clayton, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Pittsburg, CA (8 miles from Clayton, CA)
- 7 hours ago
- Pittsburg, CA (8 miles from Clayton, CA)
- 7 hours ago
Overview Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in...
Customer Service Rep(07778) - 901 Sunvalley Blvd
- Concord, CA (9 miles from Clayton, CA)
- 7 hours ago
- Concord, CA (9 miles from Clayton, CA)
- 7 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative - Work From Home
- San Lorenzo, CA (20 miles from Clayton, CA)
- 16 hours ago
- San Lorenzo, CA (20 miles from Clayton, CA)
- 16 hours ago
FT Customer Service Representative - Work From Home Location: San Lorenzo [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote WorkLead Bilingual Customer Service Representative
- San Leandro, CA (20 miles from Clayton, CA)
- 1 day ago
- San Leandro, CA (20 miles from Clayton, CA)
- 1 day ago
Lead Bilingual Customer Service Representative Location: San Leandro, California 94577 Duration: 6+ Months, Contract Shift Details: (MONDAY-FRIDAY, 7AM-3:30PM) Pay Rate: $23.00 JOB DESCRIPTION As a...
Customer Service Specialist I - Part Time
- Concord, CA (9 miles from Clayton, CA)
- 1 day ago
- Concord, CA (9 miles from Clayton, CA)
- 1 day ago
Serving as the front line customer service representative Opening and closing the community center Walking customer through the premises prior to and after the event Providing coordination and support...
Customer Service Associate - Temporary
- Pleasant Hill, CA (11 miles from Clayton, CA)
- 1 day ago
- Pleasant Hill, CA (11 miles from Clayton, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Berkeley, CA (21 miles from Clayton, CA)
- 1 day ago
- Berkeley, CA (21 miles from Clayton, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Sales & Customer Service Associate
- Union City, CA (22 miles from Clayton, CA)
- 2 days ago
- Union City, CA (22 miles from Clayton, CA)
- 2 days ago
Overview Where Better Careers Begin! Massage Envy Spa Union Landing 30963 Courthouse Drive Union City, CA 94587 Do you have a passion for helping others? At the Massage Envy Spa Union Landing...
- Emeryville, CA (23 miles from Clayton, CA)
- 2 days ago
- Emeryville, CA (23 miles from Clayton, CA)
- 2 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative
- Walnut Creek, CA (10 miles from Clayton, CA)
- 2 days ago
- Walnut Creek, CA (10 miles from Clayton, CA)
- 2 days ago
The Client Services Representative serves as the first point of customer ("client") contact, answering inbound phone calls, responding to e-mail correspondence, and providing information about...
Technical Customer Support Representative
- Pleasanton, CA (17 miles from Clayton, CA)
- 2 days ago
- Pleasanton, CA (17 miles from Clayton, CA)
- 2 days ago
center experience Ability to work within common support metric goals and KPIs, e.g., SL, ASA, AHT Experience in SaaS support, with fast mastery of the Vagaro platform, including hardware Patience,...
- Pleasant Hill, CA (11 miles from Clayton, CA)
- 2 days ago
- Pleasant Hill, CA (11 miles from Clayton, CA)
- 2 days ago
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the...
- Brentwood, CA (7 miles from Clayton, CA)
- 2 days ago
- Brentwood, CA (7 miles from Clayton, CA)
- 2 days ago
CHECK IN AND OUT CUSTOMERS FOR THEIR SERVICES. ANSWERING PHONES. CUSTOMER SERVICE ORIENTED, WORK WELL WITHOUT CLOSE SUPERVISION, RELIABLE AND WORK WELL WITH OTHERS. PAY ATTENTION TO DETAIL. NO...
- Hayward, CA (19 miles from Clayton, CA)
- 2 days ago
- Hayward, CA (19 miles from Clayton, CA)
- 2 days ago
$80000 - $100000 / year Compensation & Benefits: Average $80,000 to $100,000+ your first year, with top earners well into six figures Guaranteed base salary plus commissions Comprehensive benefits...
Customer Service Rep(08106) - 22962 Clawiter Rd
- Hayward, CA (19 miles from Clayton, CA)
- 3 days ago
- Hayward, CA (19 miles from Clayton, CA)
- 3 days ago
Customer Service Rep(08106) - 22962 Clawiter Rd Domino's Franchise - 3.4 Hayward, CA Job Details Full-time Estimated: $38.9K - $43.7K a year 1 day ago Qualifications Entry level Full Job...
Demographic Data for Clayton, CA
Moving to Clayton, CA? Find some basic demographic data about Clayton, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Clayton, CA
Highest Education Level
Customer Service Representatives in Clayton, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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