Customer Service Representative Jobs in Cathedral City, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Cathedral City, CA
- 11 hours ago
- Cathedral City, CA
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(08166) - 425 S. Sunrise Way H#9
- Palm Springs, CA (7 miles from Cathedral City, CA)
- 12 hours ago
- Palm Springs, CA (7 miles from Cathedral City, CA)
- 12 hours ago
Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Rep(08266) - 13900 Palm Dr., Ste E
- Desert Hot Springs, CA (10 miles from Cathedral City, CA)
- 1 day ago
- Desert Hot Springs, CA (10 miles from Cathedral City, CA)
- 1 day ago
JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Customer Service Rep(08695) - 82-900 Avenue 42, Suite F101
- Indio, CA (15 miles from Cathedral City, CA)
- 1 day ago
- Indio, CA (15 miles from Cathedral City, CA)
- 1 day ago
JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Customer Service Rep(08409) - 78-134 Calle Tampico
- La Quinta, CA (14 miles from Cathedral City, CA)
- 1 day ago
- La Quinta, CA (14 miles from Cathedral City, CA)
- 1 day ago
Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Rep(08148) - 72-440 Ramon Rd.
- Thousand Palms, CA (4 miles from Cathedral City, CA)
- 2 days ago
- Thousand Palms, CA (4 miles from Cathedral City, CA)
- 2 days ago
Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Experience Specialist - FT
- Palm Springs, CA (7 miles from Cathedral City, CA)
- 4 days ago
- Palm Springs, CA (7 miles from Cathedral City, CA)
- 4 days ago
$19.00/hour Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where...
LP Customer Service Associate II
- Indio, CA (15 miles from Cathedral City, CA)
- 5 days ago
- Indio, CA (15 miles from Cathedral City, CA)
- 5 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative
- Indio, CA (15 miles from Cathedral City, CA)
- 9 days ago
- Indio, CA (15 miles from Cathedral City, CA)
- 9 days ago
Client Service Representative VCA Valley Pet Resort is seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's...
Customer Service - Whole Foods
- Palm Desert, CA (10 miles from Cathedral City, CA)
- 10 days ago
- Palm Desert, CA (10 miles from Cathedral City, CA)
- 10 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Representative
- Banning, CA (22 miles from Cathedral City, CA)
- 10 days ago
- Banning, CA (22 miles from Cathedral City, CA)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Rancho Mirage, CA (3 miles from Cathedral City, CA)
- 13 days ago
- Rancho Mirage, CA (3 miles from Cathedral City, CA)
- 13 days ago
un Customer Service (Rancho Mirage) Go Designs compensation: $21 employment type: experience level: mid level job title: Customer Service Work from home following up on movie castings for upcoming...
Remote WorkCustomer Service Rep(08485)- 31855 #7 Date Palm Dr.
- Cathedral City, CA
- 16 days ago
- Cathedral City, CA
- 16 days ago
Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Rep(07419)- 77-920 Country Club Drive
- Palm Desert, CA (10 miles from Cathedral City, CA)
- 16 days ago
- Palm Desert, CA (10 miles from Cathedral City, CA)
- 16 days ago
Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Demographic Data for Cathedral City, CA
Moving to Cathedral City, CA? Find some basic demographic data about Cathedral City, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cathedral City, CA
Highest Education Level
Customer Service Representatives in Cathedral City, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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