Customer Service Representative Jobs in Castaic, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 92 Jobs

Counter Help Customer Service

  • Valley Village, CA (24 miles from Castaic, CA)
  • 19 hours ago
  • Valley Village, CA (24 miles from Castaic, CA)
  • 19 hours ago

Dry Cleaners Front Counter and Customer service Position wanted, Studio City. ...

Customer Service - Self Storage Manager

  • Santa Clarita, CA
  • 19 hours ago
  • Santa Clarita, CA
  • 19 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Outside Customer Service Rep

  • Valencia, CA (2 miles from Castaic, CA)
  • 1 day ago
  • Valencia, CA (2 miles from Castaic, CA)
  • 1 day ago

hourly:24hr employment type:full time experience level:none job title: door to door we need outside customer service reps to explain our company to surrounding homeowners in the area that our...

Customer Advocate

  • Sun Valley, CA (22 miles from Castaic, CA)
  • 1 day ago
  • Sun Valley, CA (22 miles from Castaic, CA)
  • 1 day ago

Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...

Customer Service Associate

  • Canoga Park, CA (20 miles from Castaic, CA)
  • 1 day ago
  • Canoga Park, CA (20 miles from Castaic, CA)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(08692) - 27530 Newhall Ranch Road

  • Santa Clarita, CA
  • 1 day ago
  • Santa Clarita, CA
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

Customer Service Rep(07966) - 9874 De Soto Ave

  • Chatsworth, CA (13 miles from Castaic, CA)
  • 1 day ago
  • Chatsworth, CA (13 miles from Castaic, CA)
  • 1 day ago

Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Service Rep(07789) - 101 N Maclay Ave.

  • San Fernando, CA (16 miles from Castaic, CA)
  • 1 day ago
  • San Fernando, CA (16 miles from Castaic, CA)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(08465) - 31744 Castaic Rd. #102

  • Castaic, CA
  • 1 day ago
  • Castaic, CA
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Representative - Field Services

  • Sun Valley, CA (22 miles from Castaic, CA)
  • 2 days ago
  • Sun Valley, CA (22 miles from Castaic, CA)
  • 2 days ago

Job Summary: Customer Service Representative - Public Sector Field Services Location: Southeastern San Fernando Valley Schedule: Monday-Friday, 8:00 AM - 4:30 PM We are looking for a Customer Service...

Customer Service Rep(08402) - 7213 Foothill Blvd.

  • Tujunga, CA (24 miles from Castaic, CA)
  • 2 days ago
  • Tujunga, CA (24 miles from Castaic, CA)
  • 2 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.....

Customer Service Representative Job Details Sonova AG

  • Valencia, CA (2 miles from Castaic, CA)
  • 2 days ago
  • Valencia, CA (2 miles from Castaic, CA)
  • 2 days ago

Valencia, CA - Remote Customer Service Representative Provide an unrivaled Customer Experience Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all...

Customer Service Agent

  • Encino, CA (22 miles from Castaic, CA)
  • 2 days ago
  • Encino, CA (22 miles from Castaic, CA)
  • 2 days ago

As a successful Customer Service Agent with Answer Financial, youll be the frontline contact for our customers, partners, and insurance carriershandling both inbound and outbound communications....

Remote Work

Customer Service Representative - Field Services

  • Van Nuys, CA (22 miles from Castaic, CA)
  • 4 days ago
  • Van Nuys, CA (22 miles from Castaic, CA)
  • 4 days ago

Customer Service Representative Public Sector Field Services** **Location:** Southeastern San Fernando Valley **Schedule:** MondayFriday, 8:00 AM 4:30 PM We are looking for a **Customer Service Representative...

Customer Service Representative

  • Valencia, CA (2 miles from Castaic, CA)
  • 4 days ago
  • Valencia, CA (2 miles from Castaic, CA)
  • 4 days ago

Valencia, CA Remote Customer Service Representative Provide an unrivaled Customer Experience Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all times...

Demographic Data for Castaic, CA

Moving to Castaic, CA? Find some basic demographic data about Castaic, CA below.


Local
National
28,585
323
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Castaic, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Castaic, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Castaic, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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