Customer Service Representative Jobs in Carlsbad, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA (18 miles from Carlsbad, CA)
- 12 days ago
- Furer Organization
- San Diego, CA (18 miles from Carlsbad, CA)
- 12 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote WorkFor more information, please visit The Customer Service Representative is responsible for handling a high volume of incoming calls from Callaway Golf Accounts and Consumers....
GREAT SUMMER JOB - Betting Buddy w/ Customer Service
- Del Mar, CA (13 miles from Carlsbad, CA)
- 1 day ago
- Del Mar, CA (13 miles from Carlsbad, CA)
- 1 day ago
Job Details: Representatives work throughout the facility assisting guests and teaching them how to wager and how to wager on the DMTC app. Position also may include greeting guests at the front...
Great Summer Job - Customer Service - Del Mar Racetrack
- Del Mar, CA (13 miles from Carlsbad, CA)
- 1 day ago
- Del Mar, CA (13 miles from Carlsbad, CA)
- 1 day ago
Job Details: Representatives work throughout the facility assisting guests. Positions include greeting guests at the front gates, provide tram and ADA Safety, flyer and brochure distribution,...
Member Service Representative (Full-Time) - San Marcos
- San Marcos, CA (7 miles from Carlsbad, CA)
- 1 day ago
- San Marcos, CA (7 miles from Carlsbad, CA)
- 1 day ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
E-Commerce & Office Assistant (Customer Service + Product Support)
- Temecula, CA (24 miles from Carlsbad, CA)
- 2 days ago
- Temecula, CA (24 miles from Carlsbad, CA)
- 2 days ago
Were Hiring! Looking for a reliable, detail-oriented E-Commerce & Office Assistant to support our online operations and help with administrative duties. If you're tech-savvy, good with people, and...
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
"Now Hiring" Customer service & Sales position
- San Marcos, CA (7 miles from Carlsbad, CA)
- 2 days ago
- San Marcos, CA (7 miles from Carlsbad, CA)
- 2 days ago
We are a 15 yr. old company based in North County looking for a good salesperson, customer service skills with experience to close sale leads, book appointments, answer phones and help with over...
- San Marcos, CA (7 miles from Carlsbad, CA)
- 2 days ago
- San Marcos, CA (7 miles from Carlsbad, CA)
- 2 days ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Bilingual Customer Service Specialist (Spanish)
- Temecula, CA (24 miles from Carlsbad, CA)
- 3 days ago
- Temecula, CA (24 miles from Carlsbad, CA)
- 3 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Pharmacy Customer Service Associate
- Vista, CA (1 mile from Carlsbad, CA)
- 3 days ago
- Vista, CA (1 mile from Carlsbad, CA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
GRAVEYARD - Customer Service Representative
- San Clemente, CA (21 miles from Carlsbad, CA)
- 3 days ago
- San Clemente, CA (21 miles from Carlsbad, CA)
- 3 days ago
Store 2709479: 901 Avenida Pico, San Clemente, California 92673 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- San Clemente, CA (21 miles from Carlsbad, CA)
- 3 days ago
- San Clemente, CA (21 miles from Carlsbad, CA)
- 3 days ago
as a Customer Service Representative....
Manager Sr, Customer Service Operations
- Vista, CA (1 mile from Carlsbad, CA)
- 4 days ago
- Vista, CA (1 mile from Carlsbad, CA)
- 4 days ago
We are hiring a Senior Contact Center Operations Manager to join our Customer Experience team! DISCOVER Are you energized by building and transforming operations while making a meaningful impact?...
Customer Service Representative - Graveyard
- Temecula, CA (24 miles from Carlsbad, CA)
- 7 days ago
- Temecula, CA (24 miles from Carlsbad, CA)
- 7 days ago
Store 2709432: 29500 Rancho California Rd, Temecula, California 92591 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Carlsbad, CA
Moving to Carlsbad, CA? Find some basic demographic data about Carlsbad, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Carlsbad, CA
Highest Education Level
Customer Service Representatives in Carlsbad, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Courteous
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Problem Resolution
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Friendliness
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Multitasking
- Spanish
- Filing
- English
- Inventory Management
- Sales
- Reporting
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »