Customer Service Representative Jobs in Carlsbad, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Gentle Dental
- Carlsbad, CA
- 1 day ago
- Gentle Dental
- Carlsbad, CA
- 1 day ago
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....
Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA (18 miles from Carlsbad, CA)
- 3 days ago
- Furer Organization
- San Diego, CA (18 miles from Carlsbad, CA)
- 3 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote WorkCustomer Service Representative
- Poway, CA (18 miles from Carlsbad, CA)
- 1 day ago
- Poway, CA (18 miles from Carlsbad, CA)
- 1 day ago
Customer Service Representative San Diego, CA Salary: $20.35 per hour / $ 41,005.25 annually When you grow, GEICO grows....
- Oceanside, CA (11 miles from Carlsbad, CA)
- 11 hours ago
- Oceanside, CA (11 miles from Carlsbad, CA)
- 11 hours ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Provider Relations Representative (Customer Service)
- Carlsbad, CA
- 12 hours ago
- Carlsbad, CA
- 12 hours ago
Overview Exagen is a patient-focused and discovery-driven life sciences company dedicated to transforming the care continuum for patients suffering from debilitating and chronic autoimmune...
E-Commerce & Office Assistant (Customer Service + Product Support)
- Temecula, CA (24 miles from Carlsbad, CA)
- 16 hours ago
- Temecula, CA (24 miles from Carlsbad, CA)
- 16 hours ago
We are seeking a reliable and organized E-Commerce & Office Assistant to help manage day-to-day tasks across our operations. The ideal candidate is detail-oriented, tech-savvy, and can juggle both...
Account Manager / Customer Service Representative
- San Clemente, CA (21 miles from Carlsbad, CA)
- 23 hours ago
- San Clemente, CA (21 miles from Carlsbad, CA)
- 23 hours ago
Job Requirements (Skills and Qualifications): 5+ years of similar experience (customer service, order processing, receptionist, secretarial, bookkeeping, etc.) Detail oriented and intrinsically...
Customer Service Associate - Temporary
- Escondido, CA (16 miles from Carlsbad, CA)
- 23 hours ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Escondido, CA (16 miles from Carlsbad, CA)
- 2 days ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 2 days ago
Overview Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word...
Customer Service Patient Representative
- Solana Beach, CA (11 miles from Carlsbad, CA)
- 2 days ago
- Solana Beach, CA (11 miles from Carlsbad, CA)
- 2 days ago
Responsibility Statements Process simple quotes, orders, and returns by various forms of external means such as incoming calls, email, and fax. Informs customers of sales promotions while also...
Customer Service Representative
- San Diego, CA (24 miles from Carlsbad, CA)
- 3 days ago
- San Diego, CA (24 miles from Carlsbad, CA)
- 3 days ago
Requisition Number: 200300 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Retail Sales Associate / Customer Service
- Oceanside, CA (11 miles from Carlsbad, CA)
- 3 days ago
- Oceanside, CA (11 miles from Carlsbad, CA)
- 3 days ago
Overview If youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Elements Massage is a...
Customer Service Administrative Assistant
- Poway, CA (18 miles from Carlsbad, CA)
- 3 days ago
- Poway, CA (18 miles from Carlsbad, CA)
- 3 days ago
About Us: We are a leading provider of retractable doors, offering top-level products that enhance the comfort and aesthetics of homes. We pride ourselves on delivering exceptional products and...
- Vista, CA (1 mile from Carlsbad, CA)
- 4 days ago
- Vista, CA (1 mile from Carlsbad, CA)
- 4 days ago
Customer Service Assistant, Dealer Support Clerk Location: Hybrid (2 days per month in office) Assignment Length: 3-6 months (TBD) Hours: Monday-Friday, 8:00 AM to 5:00 PM Compensation:...
Retail Customer Service Associate
- Oceanside, CA (11 miles from Carlsbad, CA)
- 5 days ago
- Oceanside, CA (11 miles from Carlsbad, CA)
- 5 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Demographic Data for Carlsbad, CA
Moving to Carlsbad, CA? Find some basic demographic data about Carlsbad, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Carlsbad, CA
Highest Education Level
Customer Service Representatives in Carlsbad, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Courteous
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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