Customer Service Representative Jobs in Carlsbad, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Remote Customer Service - CA Only (Remote)
- Furer Organization
- San Diego, CA (18 miles from Carlsbad, CA)
- 10 days ago
- Furer Organization
- San Diego, CA (18 miles from Carlsbad, CA)
- 10 days ago
Join our team at Furer Organization as a Customer Service representative!...
Remote WorkCustomer Service Represenative
- Encinitas, CA (8 miles from Carlsbad, CA)
- 12 hours ago
- Encinitas, CA (8 miles from Carlsbad, CA)
- 12 hours ago
We are looking to add a Customer Service Representative to our team at Holiday Pet Hotel REPORTS TO: General Manager PAY: $16.25 /hour + tips CORE RESPONSIBILITES (include but are not limited to): Supports...
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....
Customer Service Rep(08407) - 3211 Holiday Ct
- La Jolla, CA (20 miles from Carlsbad, CA)
- 2 days ago
- La Jolla, CA (20 miles from Carlsbad, CA)
- 2 days ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
- Del Mar, CA (13 miles from Carlsbad, CA)
- 2 days ago
- Del Mar, CA (13 miles from Carlsbad, CA)
- 2 days ago
Our customer service team is responsible for reheating slices for customers, making salads and pastas to order, taking phone orders and collecting payment....
Customer Service Rep Job Description The Customer Service Rep will focus on managing data entry tasks and organizing email communications effectively. The role requires responding to emails,...
Automotive Customer Service Advisor
- Temecula, CA (24 miles from Carlsbad, CA)
- 5 days ago
- Temecula, CA (24 miles from Carlsbad, CA)
- 5 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
- Temecula, CA (24 miles from Carlsbad, CA)
- 5 days ago
- Temecula, CA (24 miles from Carlsbad, CA)
- 5 days ago
Customer care rep Job Poster : Jobs Skills:Customer care | Location: Temecula, California, United States Of America Views:19 Qualifications and Experience Required: Customer Care experience...
Customer Service Representative
- San Clemente, CA (21 miles from Carlsbad, CA)
- 5 days ago
- San Clemente, CA (21 miles from Carlsbad, CA)
- 5 days ago
Immediate Opening Customer Service Representative in San Clemente Advance Your Career! Looking for your next career move?...
Customer Service Representative
- Poway, CA (18 miles from Carlsbad, CA)
- 6 days ago
- Poway, CA (18 miles from Carlsbad, CA)
- 6 days ago
Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!...
- San Clemente, CA (21 miles from Carlsbad, CA)
- 6 days ago
- San Clemente, CA (21 miles from Carlsbad, CA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Encinitas, CA (8 miles from Carlsbad, CA)
- 6 days ago
- Encinitas, CA (8 miles from Carlsbad, CA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Fallbrook, CA (16 miles from Carlsbad, CA)
- 6 days ago
- Fallbrook, CA (16 miles from Carlsbad, CA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Rep(08300) - 603 Sycamore Ave.
- Vista, CA (1 mile from Carlsbad, CA)
- 6 days ago
- Vista, CA (1 mile from Carlsbad, CA)
- 6 days ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
- Poway, CA (18 miles from Carlsbad, CA)
- 6 days ago
- Poway, CA (18 miles from Carlsbad, CA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Carlsbad, CA
Moving to Carlsbad, CA? Find some basic demographic data about Carlsbad, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Carlsbad, CA
Highest Education Level
Customer Service Representatives in Carlsbad, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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