Customer Service Representative Jobs in Burbank, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 381 Jobs

Associate Agent Customer Service Representative

Liberty Mutual Insurance
Los Angeles, CA (15 miles from Burbank, CA)
15 hours ago

Liberty Mutual Insurance
Los Angeles, CA (15 miles from Burbank, CA)
15 hours ago

The Agent Customer Service Representative provides support and ease of doing business for our independent agents through offering complete and accurate information while providing a superb experience...

Remote Work

Veterinary Customer Service Representative

Montebello Veterinary Hospital
Montebello, CA (17 miles from Burbank, CA)
10 days ago

Montebello Veterinary Hospital
Montebello, CA (17 miles from Burbank, CA)
10 days ago

Company Description Montebello Veterinary Hospital is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Customer Advocate

Los Angeles, CA (15 miles from Burbank, CA)
4 hours ago

Los Angeles, CA (15 miles from Burbank, CA)
4 hours ago

Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...

Customer Service Representative

Los Angeles, CA (15 miles from Burbank, CA)
8 days ago

Los Angeles, CA (15 miles from Burbank, CA)
8 days ago

Staples is business to business.Youre what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies....

Customer Service Associate - Temporary

Inglewood, CA (16 miles from Burbank, CA)
moments ago

Inglewood, CA (16 miles from Burbank, CA)
moments ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

Los Angeles, CA (15 miles from Burbank, CA)
1 hour ago

Los Angeles, CA (15 miles from Burbank, CA)
1 hour ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Customer Service Rep(07792) - 348 W. Huntington Dr.

Monrovia, CA (19 miles from Burbank, CA)
1 hour ago

Monrovia, CA (19 miles from Burbank, CA)
1 hour ago