Customer Service Representative Jobs in Birds Landing, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Brentwood, CA (16 miles from Birds Landing, CA)
- 2 hours ago
- Brentwood, CA (16 miles from Birds Landing, CA)
- 2 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
- Brentwood, CA (16 miles from Birds Landing, CA)
- 3 hours ago
- Brentwood, CA (16 miles from Birds Landing, CA)
- 3 hours ago
CHECK IN AND OUT CUSTOMERS FOR THEIR SERVICES. ANSWERING PHONES. CUSTOMER SERVICE ORIENTED, WORK WELL WITHOUT CLOSE SUPERVISION, RELIABLE AND WORK WELL WITH OTHERS. PAY ATTENTION TO DETAIL. NO...
- Walnut Creek, CA (21 miles from Birds Landing, CA)
- 3 hours ago
- Walnut Creek, CA (21 miles from Birds Landing, CA)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Sales & Customer Service Associate
- Concord, CA (15 miles from Birds Landing, CA)
- 1 day ago
- Concord, CA (15 miles from Birds Landing, CA)
- 1 day ago
Overview Where Better Careers Begin! Massage Envy - Clayton Valley 5442 Ygnacio Valley Rd #140, Concord, CA 94521 Do you have a passion for helping others? At the Massage Envy - Clayton Valley...
Customer Service Rep(08585) - 461 SKY MASTER CIRCLE
- Fairfield, CA (14 miles from Birds Landing, CA)
- 2 days ago
- Fairfield, CA (14 miles from Birds Landing, CA)
- 2 days ago
We offer flexible hours, part time and full time.We offer opportunities to move up into the management training programfor exceptional employees that show self motivation, willingness tolearn, and...
Customer Service Rep(07437) - 8300 Brentwood Blvd Suite D
- Brentwood, CA (16 miles from Birds Landing, CA)
- 2 days ago
- Brentwood, CA (16 miles from Birds Landing, CA)
- 2 days ago
From customer service representative to management, General manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Qualifications Additional Information...
1007 Customer Service Representative 1 #7199
- Vallejo, CA (21 miles from Birds Landing, CA)
- 6 days ago
- Vallejo, CA (21 miles from Birds Landing, CA)
- 6 days ago
THE ROLE Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. ESSENTIAL...
Pharmacy Customer Service Associate
- Walnut Creek, CA (21 miles from Birds Landing, CA)
- 6 days ago
- Walnut Creek, CA (21 miles from Birds Landing, CA)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Loss Prevention Customer Service Associate II
- Brentwood, CA (16 miles from Birds Landing, CA)
- 7 days ago
- Brentwood, CA (16 miles from Birds Landing, CA)
- 7 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
(7973) Pittsburg: Customer Service Rep
- Pittsburg, CA (9 miles from Birds Landing, CA)
- 7 days ago
- Pittsburg, CA (9 miles from Birds Landing, CA)
- 7 days ago
Job DescriptionAs a Customer Service Representative (CSR), you are the first and sometimes the only impression of us....
- Pleasant Hill, CA (17 miles from Birds Landing, CA)
- 7 days ago
- Pleasant Hill, CA (17 miles from Birds Landing, CA)
- 7 days ago
Additional Considerations (if any): At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and...
Customer Service Representative
- Rio Vista, CA (6 miles from Birds Landing, CA)
- 11 days ago
- Rio Vista, CA (6 miles from Birds Landing, CA)
- 11 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
LP Customer Service Associate II
- Moraga, CA (24 miles from Birds Landing, CA)
- 11 days ago
- Moraga, CA (24 miles from Birds Landing, CA)
- 11 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Client Services Associate Concord, CA (Onsite)
- Concord, CA (15 miles from Birds Landing, CA)
- 12 days ago
- Concord, CA (15 miles from Birds Landing, CA)
- 12 days ago
Experience Two (2) years experience as a customer service representative in an inbound call center or equivalent combination of education and experience required....
Client Service Associate (Part-Time)
- Martinez, CA (20 miles from Birds Landing, CA)
- 12 days ago
- Martinez, CA (20 miles from Birds Landing, CA)
- 12 days ago
OSCA, a division of Tang & Company which provides instructor-led and computer based safety training, has an excellent opportunity for a full-time Client Services Associate. The ideal candidate is...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Birds Landing, CA
Highest Education Level
Customer Service Representatives in Birds Landing, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »