Customer Service Representative Jobs in Big Bear Lake, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Loma Linda, CA (23 miles from Big Bear Lake, CA)
- 7 hours ago
- Loma Linda, CA (23 miles from Big Bear Lake, CA)
- 7 hours ago
Job Summary: The Customer Service Representative consistently anticipates and meets the needs of the patients....
Customer Service Representative
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 7 hours ago
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 7 hours ago
Service Representative Pay: $18.00 - $20.00 per hour Work Hours: Monday-Thursday 7am to 4pm and Saturday 7:30am to 4pm Position Overview: As a Customer Service Representative, you will be the first...
Customer Service Representative - Work From Home
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 12 hours ago
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 12 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service - Full Time - Inverness High Street
- Highland, CA (16 miles from Big Bear Lake, CA)
- 1 day ago
- Highland, CA (16 miles from Big Bear Lake, CA)
- 1 day ago
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by...
Customer Service Representative
- Hesperia, CA (24 miles from Big Bear Lake, CA)
- 1 day ago
- Hesperia, CA (24 miles from Big Bear Lake, CA)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(07900) - 345 Pearl Ave. #100
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 3 days ago
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 3 days ago
Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns.For more information, please contact your local...
Customer Service Rep(08592) - 1136 N. Mt. Vernon, Space 101
- San Bernardino, CA (23 miles from Big Bear Lake, CA)
- 3 days ago
- San Bernardino, CA (23 miles from Big Bear Lake, CA)
- 3 days ago
Vernon, Space 101 3.4 3.4 out of 5 stars San Bernardino, CA Job Description Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service...
Warehouse Customer Service Representative
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 3 days ago
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 3 days ago
WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE Shift/Schedule Schedule Details: Variable, To Be Determined Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com!...
Loss Prevention Customer Service Associate II
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 3 days ago
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 3 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Associate - Temporary
- Beaumont, CA (23 miles from Big Bear Lake, CA)
- 3 days ago
- Beaumont, CA (23 miles from Big Bear Lake, CA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(07821) - 1644 E. Highland Ave. #101
- San Bernardino, CA (23 miles from Big Bear Lake, CA)
- 5 days ago
- San Bernardino, CA (23 miles from Big Bear Lake, CA)
- 5 days ago
Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns.For more information, please contact your local...
Customer Service Rep(07494) - 26517 Sate Hwy 18
- Rimforest, CA (17 miles from Big Bear Lake, CA)
- 5 days ago
- Rimforest, CA (17 miles from Big Bear Lake, CA)
- 5 days ago
Company Description Job Description Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns....
Customer Service Rep (08233) 16967 Main St Suite 105 & 106
- Hesperia, CA (24 miles from Big Bear Lake, CA)
- 6 days ago
- Hesperia, CA (24 miles from Big Bear Lake, CA)
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative $20/HR
- Loma Linda, CA (23 miles from Big Bear Lake, CA)
- 8 days ago
- Loma Linda, CA (23 miles from Big Bear Lake, CA)
- 8 days ago
Pay: $20/hr Shift: 8am-5pm Highlight: Employment Type: Contract to Hire (6 Months) Location: Loma Linda, CA Benefits of this Role: Opportunity to work in a top Legal and Healthcare Company Work...
Customer Service Representative III (Part-time 20 hours/week), Retail Banking (Hesperia, CA)
- Hesperia, CA (24 miles from Big Bear Lake, CA)
- 8 days ago
- Hesperia, CA (24 miles from Big Bear Lake, CA)
- 8 days ago
Salary Range: $20.14 - $28.17 ( Depending on knowledge, skills, abilities and location. Certain level jobs may be eligible for bonus, commission, and/or equity awards. ) Posting Date: June 26,...
Demographic Data for Big Bear Lake, CA
Moving to Big Bear Lake, CA? Find some basic demographic data about Big Bear Lake, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Big Bear Lake, CA
Highest Education Level
Customer Service Representatives in Big Bear Lake, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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