Customer Service Representative Jobs in Benicia, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Pittsburg, CA (12 miles from Benicia, CA)
- 8 hours ago
- Pittsburg, CA (12 miles from Benicia, CA)
- 8 hours ago
Overview Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in...
Customer Service Rep(07778) - 901 Sunvalley Blvd
- Concord, CA (11 miles from Benicia, CA)
- 8 hours ago
- Concord, CA (11 miles from Benicia, CA)
- 8 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative - Work From Home
- Hercules, CA (9 miles from Benicia, CA)
- 16 hours ago
- Hercules, CA (9 miles from Benicia, CA)
- 16 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote Work1005 Customer Service Representative 1 - Bilingual #7190
- Vacaville, CA (20 miles from Benicia, CA)
- 1 day ago
- Vacaville, CA (20 miles from Benicia, CA)
- 1 day ago
THE ROLE Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. ESSENTIAL...
Customer Service Specialist I - Part Time
- Concord, CA (11 miles from Benicia, CA)
- 1 day ago
- Concord, CA (11 miles from Benicia, CA)
- 1 day ago
Serving as the front line customer service representative Opening and closing the community center Walking customer through the premises prior to and after the event Providing coordination and support...
Pizza maker & customer service
- Vallejo, CA (9 miles from Benicia, CA)
- 1 day ago
- Vallejo, CA (9 miles from Benicia, CA)
- 1 day ago
Need energetic experienced person to work in a pizza shop. Make pizza, deal with customers and cashieretc. Must speak English and have experience in the restaurant business.
Customer Service Associate - Temporary
- Pleasant Hill, CA (10 miles from Benicia, CA)
- 1 day ago
- Pleasant Hill, CA (10 miles from Benicia, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Berkeley, CA (17 miles from Benicia, CA)
- 1 day ago
- Berkeley, CA (17 miles from Benicia, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Emeryville, CA (20 miles from Benicia, CA)
- 2 days ago
- Emeryville, CA (20 miles from Benicia, CA)
- 2 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative
- Walnut Creek, CA (15 miles from Benicia, CA)
- 2 days ago
- Walnut Creek, CA (15 miles from Benicia, CA)
- 2 days ago
The Client Services Representative serves as the first point of customer ("client") contact, answering inbound phone calls, responding to e-mail correspondence, and providing information about...
- Pleasant Hill, CA (10 miles from Benicia, CA)
- 2 days ago
- Pleasant Hill, CA (10 miles from Benicia, CA)
- 2 days ago
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the...
Customer Service Representative
- San Rafael, CA (22 miles from Benicia, CA)
- 3 days ago
- San Rafael, CA (22 miles from Benicia, CA)
- 3 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Store Customer Service Specialist
- Oakland, CA (22 miles from Benicia, CA)
- 3 days ago
- Oakland, CA (22 miles from Benicia, CA)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Sales & Customer Service Associate
- Concord, CA (11 miles from Benicia, CA)
- 4 days ago
- Concord, CA (11 miles from Benicia, CA)
- 4 days ago
Overview Where Better Careers Begin! Massage Envy - Clayton Valley 5442 Ygnacio Valley Rd #140, Concord, CA 94521 Do you have a passion for helping others? At the Massage Envy - Clayton Valley...
Help Wanted! Customer Service / Design
- San Rafael, CA (22 miles from Benicia, CA)
- 4 days ago
- San Rafael, CA (22 miles from Benicia, CA)
- 4 days ago
We're hiring Part Time and/or Full Time Sales/Design associates, who must be available to work weekends. Please respond by email with your resume and availability. Newly renovated shop, Cheap...
Demographic Data for Benicia, CA
Moving to Benicia, CA? Find some basic demographic data about Benicia, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Benicia, CA
Highest Education Level
Customer Service Representatives in Benicia, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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