Customer Service Representative Jobs in Banning, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 45 Jobs

Customer Service Rep(08266) - 13900 Palm Dr., Ste E

  • Desert Hot Springs, CA (17 miles from Banning, CA)
  • 5 hours ago
  • Desert Hot Springs, CA (17 miles from Banning, CA)
  • 5 hours ago

JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...

Customer Service Associate

  • Cathedral City, CA (22 miles from Banning, CA)
  • 1 day ago
  • Cathedral City, CA (22 miles from Banning, CA)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Experience Specialist - FT

  • Palm Springs, CA (14 miles from Banning, CA)
  • 2 days ago
  • Palm Springs, CA (14 miles from Banning, CA)
  • 2 days ago

$19.00/hour Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where...

LP Customer Service Associate II

  • Palm Springs, CA (14 miles from Banning, CA)
  • 5 days ago
  • Palm Springs, CA (14 miles from Banning, CA)
  • 5 days ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Associate - Temporary

  • Palm Springs, CA (14 miles from Banning, CA)
  • 6 days ago
  • Palm Springs, CA (14 miles from Banning, CA)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Redlands, CA (18 miles from Banning, CA)
  • 6 days ago
  • Redlands, CA (18 miles from Banning, CA)
  • 6 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Support Specialist - Entry Level

  • Redlands, CA (18 miles from Banning, CA)
  • 9 days ago
  • Redlands, CA (18 miles from Banning, CA)
  • 9 days ago

At KSE Systems, we have perfected the ability to provide local business development solutions for nationally recognized telecommunications brands. Our clients are at the top of their field, and we...

Community Outreach / Customer Service Representative

  • Redlands, CA (18 miles from Banning, CA)
  • 9 days ago
  • Redlands, CA (18 miles from Banning, CA)
  • 9 days ago

As an established yet continuously expanding firm, our strength lies in our ability to listen to the market and develop solutions for their changing needs.A Community Outreach / Customer Service Representatives...

Entry Level Customer Service/Sales Lead

  • Highland, CA (23 miles from Banning, CA)
  • 9 days ago
  • Highland, CA (23 miles from Banning, CA)
  • 9 days ago

Our ability to build and implement sound consumer service avenues for our clients consistently sets KSE Systems apart from other firms in the business development industry. We assist clients in...

Wireless Customer Service Representative

  • Redlands, CA (18 miles from Banning, CA)
  • 9 days ago
  • Redlands, CA (18 miles from Banning, CA)
  • 9 days ago

Being a Wireless Customer Service Representative involves more than the acquisition and sales process....

Pharmacy Customer Service Associate

  • San Jacinto, CA (11 miles from Banning, CA)
  • 9 days ago
  • San Jacinto, CA (11 miles from Banning, CA)
  • 9 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Beaumont, CA (9 miles from Banning, CA)
  • 9 days ago
  • Beaumont, CA (9 miles from Banning, CA)
  • 9 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Automotive Customer Service Specialist

  • Highland, CA (23 miles from Banning, CA)
  • 10 days ago
  • Highland, CA (23 miles from Banning, CA)
  • 10 days ago

Benefits: Competitive salary Employee discounts Opportunity for advancement Company Overview Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more...

Customer Service Representative

  • Redlands, CA (18 miles from Banning, CA)
  • 12 days ago
  • Redlands, CA (18 miles from Banning, CA)
  • 12 days ago

Investigate and resolve customer complaints, order issues, or returns professionally and efficiently Position: 1st Customer Service Representative Shift: : Monday - Friday 6am to 2:30pm with potential...

Customer Service Rep(08292) - 3654 E. Highland Ave. #1

  • Highland, CA (23 miles from Banning, CA)
  • 15 days ago
  • Highland, CA (23 miles from Banning, CA)
  • 15 days ago

Company Description Job Description Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns....

Demographic Data for Banning, CA

Moving to Banning, CA? Find some basic demographic data about Banning, CA below.


Local
National
32,947
414
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Banning, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Banning, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Banning, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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