Customer Service Representative Jobs in Apple Valley, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Hesperia, CA (15 miles from Apple Valley, CA)
- 11 hours ago
- Hesperia, CA (15 miles from Apple Valley, CA)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Hesperia, CA (15 miles from Apple Valley, CA)
- 11 hours ago
- Hesperia, CA (15 miles from Apple Valley, CA)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Work From Home
- Apple Valley, CA
- 1 day ago
- Apple Valley, CA
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Hesperia, CA (15 miles from Apple Valley, CA)
- 2 days ago
- Hesperia, CA (15 miles from Apple Valley, CA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Rep (08233) 16967 Main St Suite 105 & 106
- Hesperia, CA (15 miles from Apple Valley, CA)
- 7 days ago
- Hesperia, CA (15 miles from Apple Valley, CA)
- 7 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative III (Part-time 20 hours/week), Retail Banking (Hesperia, CA)
- Hesperia, CA (15 miles from Apple Valley, CA)
- 9 days ago
- Hesperia, CA (15 miles from Apple Valley, CA)
- 9 days ago
Salary Range: $20.14 - $28.17 ( Depending on knowledge, skills, abilities and location. Certain level jobs may be eligible for bonus, commission, and/or equity awards. ) Posting Date: June 26,...
Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Hesperia, CA)
- Hesperia, CA (15 miles from Apple Valley, CA)
- 9 days ago
- Hesperia, CA (15 miles from Apple Valley, CA)
- 9 days ago
Salary Range: $18.61 - $25.10 ( Depending on knowledge, skills, abilities and location. Certain level jobs may be eligible for bonus, commission, and/or equity awards. ) Posting Date: June 26,...
Customer Service Representative
- Adelanto, CA (22 miles from Apple Valley, CA)
- 12 days ago
- Adelanto, CA (22 miles from Apple Valley, CA)
- 12 days ago
Store 2708644: 11724 Airbase Rd, Adelanto, California 92301 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Adelanto, CA (22 miles from Apple Valley, CA)
- 15 days ago
- Adelanto, CA (22 miles from Apple Valley, CA)
- 15 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(08699) - 12130 Hesperia Rd, Suite A
- Victorville, CA (11 miles from Apple Valley, CA)
- 30+ days ago
- Victorville, CA (11 miles from Apple Valley, CA)
- 30+ days ago
JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Customer Service Rep(08359) 20200 Highway 18, Suite D
- Apple Valley, CA
- 30+ days ago
- Apple Valley, CA
- 30+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Support Specialist - Bilingual - Overnights
- Hesperia, CA (15 miles from Apple Valley, CA)
- 30+ days ago
- Hesperia, CA (15 miles from Apple Valley, CA)
- 30+ days ago
Bilingual Customer Support Specialist - Overnights Pay from $27 to $32 per hour with significant growth and earning potential! Includes $4 Shift Differential California Branch 4810 South Hellman...
- Hesperia, CA (15 miles from Apple Valley, CA)
- 30+ days ago
- Hesperia, CA (15 miles from Apple Valley, CA)
- 30+ days ago
Customer Support Specialist Pay from $24 to $28 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA...
Customer Support Specialist - Bilingual
- Hesperia, CA (15 miles from Apple Valley, CA)
- 30+ days ago
- Hesperia, CA (15 miles from Apple Valley, CA)
- 30+ days ago
Bilingual Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue,...
Demographic Data for Apple Valley, CA
Moving to Apple Valley, CA? Find some basic demographic data about Apple Valley, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Apple Valley, CA
Highest Education Level
Customer Service Representatives in Apple Valley, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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