Customer Service Representative Jobs in Anza, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 24 Jobs

Customer Service Representative - Work From Home

  • San Jacinto, CA (21 miles from Anza, CA)
  • 16 hours ago
  • San Jacinto, CA (21 miles from Anza, CA)
  • 16 hours ago

FT Customer Service Representative - Work From Home Location: San Jacinto [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...

Remote Work

Automotive Customer Service Advisor

  • Hemet, CA (19 miles from Anza, CA)
  • 3 days ago
  • Hemet, CA (19 miles from Anza, CA)
  • 3 days ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Customer Service Associate

  • Hemet, CA (19 miles from Anza, CA)
  • 3 days ago
  • Hemet, CA (19 miles from Anza, CA)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Palm Desert, CA (22 miles from Anza, CA)
  • 3 days ago
  • Palm Desert, CA (22 miles from Anza, CA)
  • 3 days ago

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency...

Customer Service Associate - Temporary

  • Cathedral City, CA (22 miles from Anza, CA)
  • 4 days ago
  • Cathedral City, CA (22 miles from Anza, CA)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(08166) - 425 S. Sunrise Way H#9

  • Palm Springs, CA (22 miles from Anza, CA)
  • 4 days ago
  • Palm Springs, CA (22 miles from Anza, CA)
  • 4 days ago

Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Experience Specialist - FT

  • Palm Springs, CA (22 miles from Anza, CA)
  • 7 days ago
  • Palm Springs, CA (22 miles from Anza, CA)
  • 7 days ago

$19.00/hour Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where...

LP Customer Service Associate II

  • Palm Springs, CA (22 miles from Anza, CA)
  • 10 days ago
  • Palm Springs, CA (22 miles from Anza, CA)
  • 10 days ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service - Whole Foods

  • Palm Desert, CA (22 miles from Anza, CA)
  • 14 days ago
  • Palm Desert, CA (22 miles from Anza, CA)
  • 14 days ago

Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...

Customer Service Representative

  • Hemet, CA (19 miles from Anza, CA)
  • 14 days ago
  • Hemet, CA (19 miles from Anza, CA)
  • 14 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service

  • Rancho Mirage, CA (22 miles from Anza, CA)
  • 17 days ago
  • Rancho Mirage, CA (22 miles from Anza, CA)
  • 17 days ago

un Customer Service (Rancho Mirage) Go Designs compensation: $21 employment type: experience level: mid level job title: Customer Service Work from home following up on movie castings for upcoming...

Remote Work

Customer Service Rep(08485)- 31855 #7 Date Palm Dr.

  • Cathedral City, CA (22 miles from Anza, CA)
  • 20 days ago
  • Cathedral City, CA (22 miles from Anza, CA)
  • 20 days ago

Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Service Rep(07419)- 77-920 Country Club Drive

  • Palm Desert, CA (22 miles from Anza, CA)
  • 20 days ago
  • Palm Desert, CA (22 miles from Anza, CA)
  • 20 days ago

Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Service

  • Rancho Mirage, CA (22 miles from Anza, CA)
  • 23 days ago
  • Rancho Mirage, CA (22 miles from Anza, CA)
  • 23 days ago

Customer Service (Rancho Mirage) Go Designi compensation: $20 employment type: job title: Customer Service General office Computer savvy. Friendly phone manner. Rancho Mirage guest house $20 hr...

Customer Service Representative

  • San Jacinto, CA (21 miles from Anza, CA)
  • 30+ days ago
  • San Jacinto, CA (21 miles from Anza, CA)
  • 30+ days ago

Store 2706069: 1450 S Sanderson Ave, San Jacinto, California 92582 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for Anza, CA

Moving to Anza, CA? Find some basic demographic data about Anza, CA below.


Local
National
4,966
56
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Anza, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Anza, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Anza, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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