Customer Service Representative Jobs in Aliso Viejo, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Brown & Brown Inc
- Orange, CA (15 miles from Aliso Viejo, CA)
- 11 hours ago
- Brown & Brown Inc
- Orange, CA (15 miles from Aliso Viejo, CA)
- 11 hours ago
Some call center experience desired. Customer service experience desired. High School diploma/GED....
Remote WorkCustomer Service Rep(07844) - 1811 W. Commonwealth Ave.
- Fullerton, CA (22 miles from Aliso Viejo, CA)
- 2 hours ago
- Fullerton, CA (22 miles from Aliso Viejo, CA)
- 2 hours ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Representative
- Orange, CA (15 miles from Aliso Viejo, CA)
- 2 hours ago
- Orange, CA (15 miles from Aliso Viejo, CA)
- 2 hours ago
The Customer Service Representative is the frontline representative and image of Medical Transportation Management (MTM)....
Lead Personal Banker (Member Service Representative IV)
- San Clemente, CA (17 miles from Aliso Viejo, CA)
- 16 hours ago
- San Clemente, CA (17 miles from Aliso Viejo, CA)
- 16 hours ago
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Lead Personal Banker (Member Service Representative IV) The pay range for this position is listed...
Customer Service Specialist II-2
- Anaheim, CA (22 miles from Aliso Viejo, CA)
- 16 hours ago
- Anaheim, CA (22 miles from Aliso Viejo, CA)
- 16 hours ago
POSITION SUMMARY: With a general knowledge of the Companys services and processes, a Customer Service Specialist works under the general supervision of the Customer Service Supervisor to deliver...
Customer Service Associate - Temporary
- Cypress, CA (24 miles from Aliso Viejo, CA)
- 16 hours ago
- Cypress, CA (24 miles from Aliso Viejo, CA)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Garden Grove, CA (18 miles from Aliso Viejo, CA)
- 19 hours ago
- Garden Grove, CA (18 miles from Aliso Viejo, CA)
- 19 hours ago
Our client in the aerospace and manufacturing industry is seeking a Customer Service Rep to join their team. As a Customer Service Rep, you will be part of the Commercial department supporting the...
Senior Customer Service Representative (Promotional Only)
- Costa Mesa, CA (12 miles from Aliso Viejo, CA)
- 19 hours ago
- Costa Mesa, CA (12 miles from Aliso Viejo, CA)
- 19 hours ago
* Promotional Only : This recruitment is only open to current Mesa Water District employees* Mesa Water District is looking for a Senior Customer Service Representative to lead the Customer Services...
Customer Service Rep(08518) - Corona Del Mar
- Newport Beach, CA (6 miles from Aliso Viejo, CA)
- 1 day ago
- Newport Beach, CA (6 miles from Aliso Viejo, CA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
- Trabuco Canyon, CA (8 miles from Aliso Viejo, CA)
- 1 day ago
- Trabuco Canyon, CA (8 miles from Aliso Viejo, CA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(07774) - 5024 Ball Rd
- Cypress, CA (24 miles from Aliso Viejo, CA)
- 1 day ago
- Cypress, CA (24 miles from Aliso Viejo, CA)
- 1 day ago
Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal
- Laguna Beach, CA (5 miles from Aliso Viejo, CA)
- 1 day ago
- Laguna Beach, CA (5 miles from Aliso Viejo, CA)
- 1 day ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Service Rep(08100) - 13302 Century Blvd
- Garden Grove, CA (18 miles from Aliso Viejo, CA)
- 2 days ago
- Garden Grove, CA (18 miles from Aliso Viejo, CA)
- 2 days ago
Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Customer Service Tech: SCIE North
- Corona, CA (21 miles from Aliso Viejo, CA)
- 2 days ago
- Corona, CA (21 miles from Aliso Viejo, CA)
- 2 days ago
Customer Service Tech: SCIE North at D.R. Horton, Inc FULL TIME Job Expires: 4w 1d Job Description Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a...
Customer Service Rep(08360) - 1015 S Main St
- Santa Ana, CA (13 miles from Aliso Viejo, CA)
- 2 days ago
- Santa Ana, CA (13 miles from Aliso Viejo, CA)
- 2 days ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Demographic Data for Aliso Viejo, CA
Moving to Aliso Viejo, CA? Find some basic demographic data about Aliso Viejo, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Aliso Viejo, CA
Highest Education Level
Customer Service Representatives in Aliso Viejo, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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