Customer Service Representative Jobs in Agoura Hills, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 135 Jobs

Customer Service Assistant

  • Woodland Hills, CA (5 miles from Agoura Hills, CA)
  • moments ago
  • Woodland Hills, CA (5 miles from Agoura Hills, CA)
  • moments ago

Are you detail-oriented, customer service driven, and adaptable? Do you enjoy multitasking, problem-solving, and thinking critically? U.S. Legal Support is looking for a Customer Service Assistant...

Counter Help Customer Service

  • Valley Village, CA (22 miles from Agoura Hills, CA)
  • 19 hours ago
  • Valley Village, CA (22 miles from Agoura Hills, CA)
  • 19 hours ago

Dry Cleaners Front Counter and Customer service Position wanted, Studio City. ...

Customer Service - Self Storage Manager

  • Saugus, CA (24 miles from Agoura Hills, CA)
  • 19 hours ago
  • Saugus, CA (24 miles from Agoura Hills, CA)
  • 19 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Outside Customer Service Rep

  • Valencia, CA (24 miles from Agoura Hills, CA)
  • 1 day ago
  • Valencia, CA (24 miles from Agoura Hills, CA)
  • 1 day ago

hourly:24hr employment type:full time experience level:none job title: door to door we need outside customer service reps to explain our company to surrounding homeowners in the area that our...

Private Client Service Associate

  • West Los Angeles, CA (19 miles from Agoura Hills, CA)
  • 1 day ago
  • West Los Angeles, CA (19 miles from Agoura Hills, CA)
  • 1 day ago

I can succeed as a Private Client Service Associate at Capital Group. As the Private Client Service Associate, you are responsible for serving as a point of client contact by managing client...

Customer Advocate

  • Sun Valley, CA (24 miles from Agoura Hills, CA)
  • 1 day ago
  • Sun Valley, CA (24 miles from Agoura Hills, CA)
  • 1 day ago

Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...

Customer Service Associate

  • Canoga Park, CA (9 miles from Agoura Hills, CA)
  • 1 day ago
  • Canoga Park, CA (9 miles from Agoura Hills, CA)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

  • Thousand Oaks, CA (8 miles from Agoura Hills, CA)
  • 1 day ago
  • Thousand Oaks, CA (8 miles from Agoura Hills, CA)
  • 1 day ago

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...

Customer Service Rep(07966) - 9874 De Soto Ave

  • Chatsworth, CA (13 miles from Agoura Hills, CA)
  • 1 day ago
  • Chatsworth, CA (13 miles from Agoura Hills, CA)
  • 1 day ago

Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Service Rep(07789) - 101 N Maclay Ave.

  • San Fernando, CA (21 miles from Agoura Hills, CA)
  • 1 day ago
  • San Fernando, CA (21 miles from Agoura Hills, CA)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Advocate

  • Port Hueneme, CA (22 miles from Agoura Hills, CA)
  • 1 day ago
  • Port Hueneme, CA (22 miles from Agoura Hills, CA)
  • 1 day ago

You will serve as a CUSTOMER ADVOCATE in the SENSORS WEAPONS AND LAUNCHERS DEPARTMENT, OVER THE HORIZON PROJECT BRANCH of NAVAL SURFACE WARFARE CENTER.Your resume must demonstrate at least one...

Customer Service Rep(07805) - 4238 S. Sepulveda Blvd.

  • Culver City, CA (23 miles from Agoura Hills, CA)
  • 2 days ago
  • Culver City, CA (23 miles from Agoura Hills, CA)
  • 2 days ago

Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Service Representative - Field Services

  • Sun Valley, CA (24 miles from Agoura Hills, CA)
  • 2 days ago
  • Sun Valley, CA (24 miles from Agoura Hills, CA)
  • 2 days ago

Job Summary: Customer Service Representative - Public Sector Field Services Location: Southeastern San Fernando Valley Schedule: Monday-Friday, 8:00 AM - 4:30 PM We are looking for a Customer Service...

Customer Service Representative

  • Oxnard, CA (24 miles from Agoura Hills, CA)
  • 2 days ago
  • Oxnard, CA (24 miles from Agoura Hills, CA)
  • 2 days ago

Store 2709483: 490 S Victoria Ave, Oxnard, California 93030 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative Job Details Sonova AG

  • Valencia, CA (24 miles from Agoura Hills, CA)
  • 2 days ago
  • Valencia, CA (24 miles from Agoura Hills, CA)
  • 2 days ago

Valencia, CA - Remote Customer Service Representative Provide an unrivaled Customer Experience Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all...

Demographic Data for Agoura Hills, CA

Moving to Agoura Hills, CA? Find some basic demographic data about Agoura Hills, CA below.


Local
National
24,790
1,547
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Agoura Hills, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Agoura Hills, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Agoura Hills, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »