Customer Service Representative Jobs in Vancouver, BC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Burnaby, BC (5 miles from Vancouver, BC)
- 9 hours ago
- Burnaby, BC (5 miles from Vancouver, BC)
- 9 hours ago
We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative....
Customer Service Representative
- Delta, BC (11 miles from Vancouver, BC)
- 16 hours ago
- Delta, BC (11 miles from Vancouver, BC)
- 16 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Front Desk Administration And Customer Service
- Langley, BC (22 miles from Vancouver, BC)
- 2 days ago
- Langley, BC (22 miles from Vancouver, BC)
- 2 days ago
We are seeking a dedicated and detail-oriented Customer Service Representative to join our team....
- North Vancouver, BC (5 miles from Vancouver, BC)
- 3 days ago
- North Vancouver, BC (5 miles from Vancouver, BC)
- 3 days ago
Busy bakery in north Vancouver, looking for dedicated, friendly person with customer service, retail experience. Duties include setting up front store for opening, packaging products, coffee...
Make A Difference For Those Who Make The World The What As a Customer Service Associate/Inventory Coordinator you will take on a dual role to assist Customers as well as performing Inventory...
- Delta, BC (11 miles from Vancouver, BC)
- 5 days ago
- Delta, BC (11 miles from Vancouver, BC)
- 5 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative
- Surrey, BC (15 miles from Vancouver, BC)
- 5 days ago
- Surrey, BC (15 miles from Vancouver, BC)
- 5 days ago
Application Deadline: 07/30/2025 Address: 5661 152 Street Job Family Group: Retail Banking Sales & Service NOTE: Part time role, Minimum of 18.75 hours per week, Candidates should be flexible to...
Work Location: Vancouver, British Columbia, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $38,300 - $51,700 CADThis role is eligible for commission based earnings. TD is committed to...
Customer Service Representative
- Burnaby, BC (5 miles from Vancouver, BC)
- 13 days ago
- Burnaby, BC (5 miles from Vancouver, BC)
- 13 days ago
At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, youll build strong relationships and support critical industries that touch the...
PIA Client Service Associate (Mandarin Language Skills Required)
- Richmond, BC (6 miles from Vancouver, BC)
- 13 days ago
- Richmond, BC (6 miles from Vancouver, BC)
- 13 days ago
Work Location: Richmond, British Columbia, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $38,300 - $51,700 CADThis role is eligible for commission based earnings. TD is committed to...
- Delta, BC (11 miles from Vancouver, BC)
- 18 days ago
- Delta, BC (11 miles from Vancouver, BC)
- 18 days ago
Join a dynamic and fast-paced supply chain team as a Customer Service Advisor in Delta, Vancouver! This full-time role is perfect for those who excel at building relationships, managing queries,...
Application Deadline: 07/15/2025 Address: 885 West Georgia Street Job Family Group: Wealth Sales & Service Professional Cantonese language capability is an asset. Supports one or more Investment...
Customer Service Representative
- Coquitlam, BC (12 miles from Vancouver, BC)
- 30+ days ago
- Coquitlam, BC (12 miles from Vancouver, BC)
- 30+ days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Full Time Customer Service Representative
- Richmond, BC (6 miles from Vancouver, BC)
- 60+ days ago
- Richmond, BC (6 miles from Vancouver, BC)
- 60+ days ago
Wage: $19.88 per hour We are looking for Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and youre ready...
Full Time Customer Service Instant Return Representative
- Richmond, BC (6 miles from Vancouver, BC)
- 60+ days ago
- Richmond, BC (6 miles from Vancouver, BC)
- 60+ days ago
Wage: $19.71 per hour Job Description: The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Vancouver, BC
Highest Education Level
Customer Service Representatives in Vancouver, BC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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