Customer Service Representative Jobs in British Columbia
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - 18 months contract
- Port Coquitlam, BC
- 21 hours ago
- Port Coquitlam, BC
- 21 hours ago
Join Our Team as a Customer Service Representative! At National Seating & Mobility (NSM), we provide complex rehabilitation seating, mobility, and positioning systems....
Application Deadline: 09/18/2025 Address: 735 Goldstream Ave, Unit 101 Job Family Group: Retail Banking Sales & Service NOTE: Part time role, Minimum of XX hours per week, Candidates should be...
GFL Environmental is looking for a Customer Service Representative to join our team in Squamish, BC! At GFL our goal is to invest in our people and provide opportunities to grow for life!...
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
U-Box Customer Care Representative CN (Commercial)
- Victoria, BC
- 22 hours ago
- Victoria, BC
- 22 hours ago
Location: 776-790 Topaz Ave, Victoria, British Columbia V8T2M1 Canada Have you ever wished the open road could be your office? Then consider becoming U-Hauls newest U-Box Customer Care Driver. As...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
CUSTOMER SERVICE REPRESENTATIVE Paragon Testing Enterprises, a Prometric Company Part-Time Vancouver, BC POSITION SUMMARY: The successful candidate will work under the guidance and direction of the...
CUSTOMER SERVICE REPRESENTATIVE Paragon Testing Enterprises, a Prometric Company Full-time Vancouver, BC POSITION SUMMARY: The successful candidate will work under the guidance and direction of the...
Service Representative with experience in the Waterworks industry to join our team at our Waterworks location in Abbotsford, BC....
Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to...
Benefits: Competitive salary Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development We are looking for a reliable, enthusiastic, hard-working...
Print Shop Front Counter Customer Service Full Time
- Vancouver, BC
- 5 days ago
- Vancouver, BC
- 5 days ago
Print Shop Customer Service - Front Counter | Full Time Clubcard printing is a boutique print shop located in Vancouver's Strathcona neighbourhood. We offer a wide range of printing services...
Store - PRINCE GEORGE, BCDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
We are seeking an enthusiastic Customer Service Representative to join our team in working *Monday-Friday*....
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in British Columbia
Highest Education Level
Customer Service Representatives in British Columbia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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