Customer Service Representative Jobs in British Columbia
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Application Deadline: 05/29/2025 Address: 826 Island Highway West Job Family Group: Retail Banking Sales & Service NOTE: Part time role, Minimum of 18.75 hours per week, Candidates should be...
Join us and grow your career with our retail team as a customer service representative....
Delivery Station Customer Service Associate, Team Harpreet
- Burnaby, BC
- 1 day ago
- Burnaby, BC
- 1 day ago
At Amazon, our mission is to be Earths most customer centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best in class customer support as we expand...
If you have retail experience and are interested in a FUN and FRIENDLY work environment, you are invited to join our team! We have a limited number of openings for Customer Service Associates for...
We have an immediate opening for a Customer Service Representative (CSR) at our office in Coquitlam, BC....
Customer Service/Teller/Dockhand at Secret Cove Marina
- Halfmoon Bay, BC
- 2 days ago
- Halfmoon Bay, BC
- 2 days ago
This is a full-time, seasonal (May-September), position for one person with the following qualifications: -Good interpersonal communication skills, including phone and email, to coordinate with...
Client Service Representative (VLM), West Coast Virtual Fair
- Vancouver, BC
- 3 days ago
- Vancouver, BC
- 3 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Work Location Type: Onsite As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million...
GFL Environmental is looking for a Customer Service Representative to join our team in Squamish, BC! At GFL our goal is to invest in our people and provide opportunities to grow for life!...
Join Our Team as a Customer Service Representative! At National Seating & Mobility (NSM), we provide complex rehabilitation seating, mobility, and positioning systems....
We are currently seeking a qualified and motivated individual for the role of Customer Service Representative for one of Canada's leading distributor and technical solutions provider industrial equipment...
Customer Service & Sales Representative 2349 Delinea Pl, Nanaimo, BC V9T 5L9, Canada Req #1790 Wednesday, April 23, 2025 Foundation Building Materials (FBM) is a leading construction materials...
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in British Columbia
Highest Education Level
Customer Service Representatives in British Columbia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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