Customer Service Representative Jobs in Surrey, BC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Burnaby, BC (10 miles from Surrey, BC)
- 10 hours ago
- Burnaby, BC (10 miles from Surrey, BC)
- 10 hours ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative (Part Time)
- Richmond, BC (14 miles from Surrey, BC)
- 1 day ago
- Richmond, BC (14 miles from Surrey, BC)
- 1 day ago
Join us and grow your career with our retail team as a customer service representative....
Delivery Station Customer Service Associate, Team Harpreet
- Burnaby, BC (10 miles from Surrey, BC)
- 1 day ago
- Burnaby, BC (10 miles from Surrey, BC)
- 1 day ago
At Amazon, our mission is to be Earths most customer centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best in class customer support as we expand...
- Richmond, BC (14 miles from Surrey, BC)
- 2 days ago
- Richmond, BC (14 miles from Surrey, BC)
- 2 days ago
If you have retail experience and are interested in a FUN and FRIENDLY work environment, you are invited to join our team! We have a limited number of openings for Customer Service Associates for...
Customer Service Representative
- Coquitlam, BC (8 miles from Surrey, BC)
- 3 days ago
- Coquitlam, BC (8 miles from Surrey, BC)
- 3 days ago
We have an immediate opening for a Customer Service Representative (CSR) at our office in Coquitlam, BC....
Customer Service Representative
- Richmond, BC (14 miles from Surrey, BC)
- 3 days ago
- Richmond, BC (14 miles from Surrey, BC)
- 3 days ago
Application Deadline: 05/29/2025 Address: 3900 Steveston Hwy Unit 130 Job Family Group: Retail Banking Sales & Service NOTE: Part time role, Minimum of 18.75 hours per week, Candidates should be...
Client Service Representative (VLM), West Coast Virtual Fair
- Vancouver, BC (15 miles from Surrey, BC)
- 3 days ago
- Vancouver, BC (15 miles from Surrey, BC)
- 3 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative
- Vancouver, BC (15 miles from Surrey, BC)
- 6 days ago
- Vancouver, BC (15 miles from Surrey, BC)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
We are currently seeking a qualified and motivated individual for the role of Customer Service Representative for one of Canada's leading distributor and technical solutions provider industrial equipment...
Full Time Customer Service Representative
- Richmond, BC (14 miles from Surrey, BC)
- 14 days ago
- Richmond, BC (14 miles from Surrey, BC)
- 14 days ago
Wage: $19.88 per hour We are looking for Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and youre ready...
Full Time Customer Service Instant Return Representative
- Richmond, BC (14 miles from Surrey, BC)
- 14 days ago
- Richmond, BC (14 miles from Surrey, BC)
- 14 days ago
Wage: $19.71 per hour Job Description: The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most...
Customer Service Representative - Hybrid
- Vancouver, BC (15 miles from Surrey, BC)
- 15 days ago
- Vancouver, BC (15 miles from Surrey, BC)
- 15 days ago
Randstad is looking for a Customer Service Representative to work for a well-known financial company in the Vancouver area....
Customer Experience Specialist
- Langley, BC (8 miles from Surrey, BC)
- 17 days ago
- Langley, BC (8 miles from Surrey, BC)
- 17 days ago
Job ID: 509668 [[FLSAStatus]] Oldcastle Infrastructure, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout...
Client Care Representative IV - English, Mandarin and Cantonese - Hybrid, Full Time
- Burnaby, BC (10 miles from Surrey, BC)
- 20 days ago
- Burnaby, BC (10 miles from Surrey, BC)
- 20 days ago
Position Overview As a Client Care Representative within the Future Friendly Home (FFH) team, you will be the voice of TELUS' residential and home-based business customers. Working in an...
Client Care Representative IV - English, Mandarin and Cantonese - Hybrid, Part Time
- Burnaby, BC (10 miles from Surrey, BC)
- 20 days ago
- Burnaby, BC (10 miles from Surrey, BC)
- 20 days ago
Position Overview As a Client Care Representative within the Future Friendly Home (FFH) team, you will be the voice of TELUS' residential and home-based business customers. Working in an...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Surrey, BC
Highest Education Level
Customer Service Representatives in Surrey, BC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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