Customer Service Representative Jobs in Surrey, BC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service & Campus Operations Assistant
- Northeastern University
- Vancouver, BC (15 miles from Surrey, BC)
- 12 hours ago
- Vancouver, BC (15 miles from Surrey, BC)
- 12 hours ago
About the Opportunity Qualifications The ideal candidate will have a minimum of two years of office coordination experience. Experience in higher education is a plus. The candidate must enjoy...
In Person Part TimeCustomer Service Representative- Japanese Language Skills an Asset
- TD Bank
- Vancouver, BC (15 miles from Surrey, BC)
- 12 hours ago
- Vancouver, BC (15 miles from Surrey, BC)
- 12 hours ago
Work Location: Vancouver, British Columbia, Canada Hours: 15 Line of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable...
In PersonSoftware Development Engineer , Amazon Customer Service
- Amazon
- Vancouver, BC (15 miles from Surrey, BC)
- 14 hours ago
- Vancouver, BC (15 miles from Surrey, BC)
- 14 hours ago
As a Software Engineer on the Data Intelligence team which is part of Amazon Customer Service team, you will design and build robust, secure data infrastructure systems. You'll architect for...
In PersonCustomer Service Representative
- Aon Corporation
- Vancouver, BC (15 miles from Surrey, BC)
- 1 day ago
- Vancouver, BC (15 miles from Surrey, BC)
- 1 day ago
Customer Service Representative – ICBC Auto (Commercial Fleets) Do you have experience with ICBC and fleet or commercial auto clients?...
In PersonField Representative II, Area Customer Service
- Ricoh
- Vancouver, BC (15 miles from Surrey, BC)
- 5 days ago
- Vancouver, BC (15 miles from Surrey, BC)
- 5 days ago
Area Customer Service Coordinator The Field Support Representative is responsible for supporting the daily operations of one or more Managed Services locations including any or all of the...
In PersonService Manager / Floor production / Customer service
- Abbotsford, BC (23 miles from Surrey, BC)
- 6 days ago
- Abbotsford, BC (23 miles from Surrey, BC)
- 6 days ago
Restoration Service Advisor & Shop Manager Location: 360 Fabrication 31450 Peardonville Rd, Abbotsford, BC Pay: TBD Negotiable based on expertise Job Type: Full-Time, In-Person THIS IS NOT A...
In PersonCustomer service oriented event staff needed for a conference
- Vancouver, BC (15 miles from Surrey, BC)
- 6 days ago
- Vancouver, BC (15 miles from Surrey, BC)
- 6 days ago
We are hiring temporary staff with a strong customer service background to support events at the Vancouver Convention Centre. We are seeking registration staff with strong computer skills. We are...
In Person- Bass Pro Shops
- Tsawwassen, BC (11 miles from Surrey, BC)
- 7 days ago
- Tsawwassen, BC (11 miles from Surrey, BC)
- 7 days ago
Summary: Reporting to the Group Sales Manager Front End-Receiving, a Customer Service Representative is responsible for providing quality customer service when answering customer calls to process orders...
In Person Part TimeCustomer Experience Specialist
- Eastlink
- Delta, BC (8 miles from Surrey, BC)
- 7 days ago
- Delta, BC (8 miles from Surrey, BC)
- 7 days ago
center experience required—we provide the tools and training to set you up for success What You’ll Be Doing As a Customer Sales & Service Consultant, you’ll support customers through inbound calls...
In PersonFrito Lay Customer Service Specialist (Vancouver)
- PepsiCo
- Surrey, BC
- 8 days ago
- Surrey, BC
- 8 days ago
Overview The sales merchandiser contributes to the success of Frito Lay Canada by providing exceptional customer service to various large and small accounts, such as supermarkets and variety...
In PersonFrito Lay Customer Service Specialist (Richmond)
- PepsiCo
- Surrey, BC
- 8 days ago
- Surrey, BC
- 8 days ago
Overview The sales merchandiser contributes to the success of Frito Lay Canada by providing exceptional customer service to various large and small accounts, such as supermarkets and variety...
In PersonCustomer Service Representative
- U-Haul
- Vancouver, BC (15 miles from Surrey, BC)
- 9 days ago
- Vancouver, BC (15 miles from Surrey, BC)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonClient Service Representative, Employee Benefits
- Hub International
- Burnaby, BC (10 miles from Surrey, BC)
- 12 days ago
- Burnaby, BC (10 miles from Surrey, BC)
- 12 days ago
HUB International is continuously GROWING, and we are looking for individuals with an ENTREPRENEURIAL mindset to join our team! We offer stability, career development opportunities, and a strong...
In Person(CAN) Customer Service Desk Associate
- Walmart
- Tsawwassen, BC (11 miles from Surrey, BC)
- 13 days ago
- Tsawwassen, BC (11 miles from Surrey, BC)
- 13 days ago
... Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and...
In PersonOur Company Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice...
In PersonCustomer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Surrey, BC
Highest Education Level
Customer Service Representatives in Surrey, BC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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