Customer Service Representative Jobs in Port Moody, BC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Part Time)
- Burnaby, BC (6 miles from Port Moody, BC)
- 1 day ago
- Burnaby, BC (6 miles from Port Moody, BC)
- 1 day ago
Join us and grow your career with our retail team as a Customer Service Representative....
CUSTOMER SUPPORT REPRESENTATIVE (Work from anywhere in the world)
- Vancouver, BC (11 miles from Port Moody, BC)
- 2 days ago
- Vancouver, BC (11 miles from Port Moody, BC)
- 2 days ago
Wishpond Technologies currently has a Customer Support Representative position available, and were excited to tell you about it! OVERVIEW As a Customer Support Representative, you will provide...
Remote WorkCustomer Service Representative
- Vancouver, BC (11 miles from Port Moody, BC)
- 2 days ago
- Vancouver, BC (11 miles from Port Moody, BC)
- 2 days ago
As a Customer Service Representative, whether its answering questions, assisting with transactions, or proactively connecting clients with the right team members, youll be the first line of support...
Customer Service Representative
- Burnaby, BC (6 miles from Port Moody, BC)
- 5 days ago
- Burnaby, BC (6 miles from Port Moody, BC)
- 5 days ago
We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative....
Customer Service Associate/Inventory Coordinator
- Vancouver, BC (11 miles from Port Moody, BC)
- 10 days ago
- Vancouver, BC (11 miles from Port Moody, BC)
- 10 days ago
Make A Difference For Those Who Make The World The What As a Customer Service Associate/Inventory Coordinator you will take on a dual role to assist Customers as well as performing Inventory...
Customer Service Representative
- Surrey, BC (10 miles from Port Moody, BC)
- 10 days ago
- Surrey, BC (10 miles from Port Moody, BC)
- 10 days ago
Application Deadline: 07/30/2025 Address: 5661 152 Street Job Family Group: Retail Banking Sales & Service NOTE: Part time role, Minimum of 18.75 hours per week, Candidates should be flexible to...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
PIA Client Service Associate (Mandarin Language Skills Required)
- Richmond, BC (15 miles from Port Moody, BC)
- 18 days ago
- Richmond, BC (15 miles from Port Moody, BC)
- 18 days ago
Work Location: Richmond, British Columbia, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $38,300 - $51,700 CADThis role is eligible for commission based earnings. TD is committed to...
Customer Service Representative
- Coquitlam, BC (1 mile from Port Moody, BC)
- 30+ days ago
- Coquitlam, BC (1 mile from Port Moody, BC)
- 30+ days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Vancouver, BC (11 miles from Port Moody, BC)
- 45+ days ago
- Vancouver, BC (11 miles from Port Moody, BC)
- 45+ days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative/Inside Sales
- Burnaby, BC (6 miles from Port Moody, BC)
- 90+ days ago
- Burnaby, BC (6 miles from Port Moody, BC)
- 90+ days ago
Benefits: Bonus based on performance Competitive salary Opportunity for advancement FASTSIGNS #530801 is hiring for a Customer Service Representative to join our team!...
Customer Service Representative - (PT)
- Vancouver, BC (11 miles from Port Moody, BC)
- 90+ days ago
- Vancouver, BC (11 miles from Port Moody, BC)
- 90+ days ago
CUSTOMER SERVICE REPRESENTATIVE Paragon Testing Enterprises, a Prometric Company Part-Time Vancouver, BC POSITION SUMMARY: The successful candidate will work under the guidance and direction of the...
Customer Service Representative - (FT)
- Vancouver, BC (11 miles from Port Moody, BC)
- 90+ days ago
- Vancouver, BC (11 miles from Port Moody, BC)
- 90+ days ago
CUSTOMER SERVICE REPRESENTATIVE Paragon Testing Enterprises, a Prometric Company Full-time Vancouver, BC POSITION SUMMARY: The successful candidate will work under the guidance and direction of the...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Port Moody, BC
Highest Education Level
Customer Service Representatives in Port Moody, BC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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