Customer Service Representative Jobs in Maple Ridge, BC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 26 Jobs

CSR - Customer Service Representative: WEEKENDS

  • Maple Ridge, BC
  • 4 hours ago
  • Maple Ridge, BC
  • 4 hours ago

We are looking for someone with administrative skills and experience for our growing business to work WEEKENDS; Saturday, Sunday & Stat Holidays 8 - 4. ***PLEASE HAND-DELIVER Your Resume to our...

Customer Service Representative - Langley - UniFirst Canada

  • Langley, BC (3 miles from Maple Ridge, BC)
  • 8 hours ago
  • Langley, BC (3 miles from Maple Ridge, BC)
  • 8 hours ago

We are currently seeking an entry level CUSTOMER SERVICE REPRESENTATIVE to: § Handle telephone inquires and taking orders over the phone § Data entry § Provide inside support to sales representatives...

Customer Service Associate, PT

  • Burnaby, BC (17 miles from Maple Ridge, BC)
  • 8 hours ago
  • Burnaby, BC (17 miles from Maple Ridge, BC)
  • 8 hours ago

Working Title: Customer Service Associate, PT Employment Status: Full-Time Starting Hourly Rate: $23.58 per hour Address: 8888 University Drive Burnaby BC V5A1S6 New Hire Schedule: Open...

Customer Service Representative - 18 months contract

  • Port Coquitlam, BC (8 miles from Maple Ridge, BC)
  • 1 day ago
  • Port Coquitlam, BC (8 miles from Maple Ridge, BC)
  • 1 day ago

Join Our Team as a Customer Service Representative! At National Seating & Mobility (NSM), we provide complex rehabilitation seating, mobility, and positioning systems....

Client Service Representative [Hourly]

  • Vancouver, BC (23 miles from Maple Ridge, BC)
  • 1 day ago
  • Vancouver, BC (23 miles from Maple Ridge, BC)
  • 1 day ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Service Representative

  • Langley, BC (3 miles from Maple Ridge, BC)
  • 1 day ago
  • Langley, BC (3 miles from Maple Ridge, BC)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - (PT)

  • Vancouver, BC (23 miles from Maple Ridge, BC)
  • 1 day ago
  • Vancouver, BC (23 miles from Maple Ridge, BC)
  • 1 day ago

CUSTOMER SERVICE REPRESENTATIVE Paragon Testing Enterprises, a Prometric Company Part-Time Vancouver, BC POSITION SUMMARY: The successful candidate will work under the guidance and direction of the...

Customer Service Representative - (FT)

  • Vancouver, BC (23 miles from Maple Ridge, BC)
  • 1 day ago
  • Vancouver, BC (23 miles from Maple Ridge, BC)
  • 1 day ago

CUSTOMER SERVICE REPRESENTATIVE Paragon Testing Enterprises, a Prometric Company Full-time Vancouver, BC POSITION SUMMARY: The successful candidate will work under the guidance and direction of the...

Customer Service Representative

  • Abbotsford, BC (17 miles from Maple Ridge, BC)
  • 1 day ago
  • Abbotsford, BC (17 miles from Maple Ridge, BC)
  • 1 day ago

Service Representative with experience in the Waterworks industry to join our team at our Waterworks location in Abbotsford, BC....

Print Shop Front Counter Customer Service Full Time

  • Vancouver, BC (23 miles from Maple Ridge, BC)
  • 6 days ago
  • Vancouver, BC (23 miles from Maple Ridge, BC)
  • 6 days ago

Print Shop Customer Service - Front Counter | Full Time Clubcard printing is a boutique print shop located in Vancouver's Strathcona neighbourhood. We offer a wide range of printing services...

Customer Service Representative

  • Surrey, BC (11 miles from Maple Ridge, BC)
  • 7 days ago
  • Surrey, BC (11 miles from Maple Ridge, BC)
  • 7 days ago

Application Deadline: 08/21/2025 Address: 10455 152nd Street Job Family Group: Retail Banking Sales & Service NOTE: This is a Part time role, Minimum of 18.75 hours per week, Candidates should be...

Customer Service Agent

  • Abbotsford, BC (17 miles from Maple Ridge, BC)
  • 8 days ago
  • Abbotsford, BC (17 miles from Maple Ridge, BC)
  • 8 days ago

Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! In Abbotsford you will be a part of an amazing team of customer service...

Customer Services Representative

  • Vancouver, BC (23 miles from Maple Ridge, BC)
  • 8 days ago
  • Vancouver, BC (23 miles from Maple Ridge, BC)
  • 8 days ago

Do you have solid customer service experience? Do you enjoy supporting clients over the phone and email? Do have great problem solving skills and enjoy helping others? If your answer is yes,we...

Client Service Representative

  • Vancouver, BC (23 miles from Maple Ridge, BC)
  • 13 days ago
  • Vancouver, BC (23 miles from Maple Ridge, BC)
  • 13 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Experience Specialist

  • Delta, BC (19 miles from Maple Ridge, BC)
  • 13 days ago
  • Delta, BC (19 miles from Maple Ridge, BC)
  • 13 days ago

Customer Experience Specialist Eastlink Designated office: 5381 Ladner Trunk Rd, Delta BC, V4K 1W6 This position is : 100% working from the store. Eastlink is a family owned; entrepreneurial and...

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Maple Ridge, BC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Maple Ridge, BC offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Maple Ridge, BC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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