Customer Service Representative Remote & Hybrid Only Jobs in Arkansas

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 15 Jobs

Customer Support Specialist - Remote

  • ClaimsPro LP - International Programs Group
  • Little Rock, AR
  • 3 days ago
  • Little Rock, AR
  • 3 days ago

Customer Support Specialist - Remote ClaimsPro LP - International Programs Group - 3.1 Little Rock, AR Job Details Full-time $17 an hour 3 hours ago Qualifications High school diploma or GED Full...

Remote

Remote Customer Service Representative

  • MCI Military Recruitment
  • Little Rock AFB, AR
  • 9 days ago
  • Little Rock AFB, AR
  • 9 days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote

Customer Service Representative Bilingual Spanish (remote)

  • Central Research, Inc
  • Lowell, AR
  • 11 days ago
  • Lowell, AR
  • 11 days ago

Bilingual Spanish Customer Service Representative (Remote) Location: Remote - Must reside within a 75-mile radius of a CRI deployment facility in Lowell, AR, or Hendersonville, TNPay: $17.75 per hourJoin...

Remote

Health Care Customer Service Representative

  • State Collection Service
  • Fayetteville, AR
  • 13 days ago
  • Fayetteville, AR
  • 13 days ago

The GREAT STATE TEAM is seeking Remote Health Care Customer Service Representatives to join our fast-growing teams!...

Remote

Remote - Inbound Customer Service Specialist

  • VXI Global Solutions, LLC
  • AR
  • 17 days ago
  • AR
  • 17 days ago

Join Us as an Inbound Customer Service Representative Location: Remote Call Center Customer Service Specialist Do you have a positive attitude, infectious energy, and a passion for exceeding customer...

Remote

LOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...

Remote Full Time

Remote Mortgage Customer Service Representative

  • MCI Careers
  • AR
  • 18 days ago
  • AR
  • 18 days ago

LOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...

Remote

Remote Bilingual Customer Service Representative

  • MCI Careers
  • AR
  • 18 days ago
  • AR
  • 18 days ago

LOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...

Remote

Customer Support Representative (Travel) Spanish Bilingual

  • Amadeus
  • Manila, AR
  • 18 days ago
  • Manila, AR
  • 18 days ago

Job Title Customer Support Representative (Travel) | Spanish Bilingual In this job you will: Serve as Amadeus system users' point of contact, ensuring appropriate rectification or escalation of...

Hybrid

Technical Customer Care Representative I (Entry-Level)

  • MCI Careers
  • AR
  • 19 days ago
  • AR
  • 19 days ago

LOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...

Remote

French Speaking Customer Service Representative

  • MCI Careers
  • AR
  • 26 days ago
  • AR
  • 26 days ago

We are seeking a motivated and customer-focused French Speaking Customer Service Representative to join our dynamic team....

Remote

Customer Support Specialist (remote)

  • Central Research, Inc
  • Lowell, AR
  • 30+ days ago
  • Lowell, AR
  • 30+ days ago

Service Representatives....

Hybrid

Remote Insurance Customer Service Representative (Unlicensed)

  • MCI Careers
  • AR
  • 30+ days ago
  • AR
  • 30+ days ago

LOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...

Remote

Weekly Earnings - Remote Customer Service, Set Your Own Hours (1099)

  • Omni Interactions
  • North Little Rock, AR
  • 30+ days ago
  • North Little Rock, AR
  • 30+ days ago

This is the start of your journey to contracting with Omni. Once you have joined our community of remote customer care contractors, you will have exclusive access to view all open contracts. Omni...

Remote

Bilingual Spanish Customer Service Representative

  • The Wonderful Company
  • Paragould, AR
  • 45+ days ago
  • Paragould, AR
  • 45+ days ago

As a Bilingual Spanish Customer Service Representative, you'll act as the frontline contact by answering both English and Spanish Florist's calls and processing all customer requests....

Hybrid

Demographic Data for Arkansas

Moving to Arkansas? Find some basic demographic data about Arkansas below.


Local
National
3,011,550
67,954

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Arkansas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Arkansas offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Arkansas
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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